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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Family-friendly hotel in Urbandale with water park and indoor pool

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Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Bar (on property)
Suite, 2 Queen Beds, Non Smoking, Pool View
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Connecting rooms available
  • Free breakfast
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Water park
  • Waterslide
  • Pool bar
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is CA $100
CA $112 total
includes taxes & fees
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hair dryer
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hair dryer
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hair dryer
  • 18 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hair dryer
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • 21 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 23 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
Indoor spa tub

Stoney Creek Hotel Des Moines - Johnston

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
9.0 out of 10, Wonderful, 1,680 reviews
The price is CA $140
CA $157 total
includes taxes & fees
Mar 30 - Mar 31
Stoney Creek Hotel Des Moines - Johnston
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About the area

Map
5000 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • Merle Hay Mall - 3 min drive - 2.3 km
  • Drake University - 8 min drive - 7.7 km
  • Living History Farms - 10 min drive - 12.3 km
  • Wells Fargo Arena - 12 min drive - 13.4 km
  • Iowa Events Center - 12 min drive - 13.5 km

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Ramada Tropics Resort & Conf Center by Wyndham Des Moines puts you within a 15-minute drive of Drake University and Wells Fargo Arena. The restaurant is the perfect spot for a bite to eat, and after having fun at the water park, you can unwind with a drink at the bar/lounge. There's an indoor pool and a poolside bar, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 166 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 30 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Water park access

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (10000 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services

Facilities

  • ATM/banking
  • Television in common areas
  • An indoor pool
  • Water park
  • Arcade/game room
  • Waterslide
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Dining

Castaways Grill - Onsite restaurant.

Fees & policies

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines offer free cancellation for a full refund?

Yes, Ramada Tropics Resort & Conf Center by Wyndham Des Moines does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, there's an indoor pool.

Are pets allowed at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 30 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.

What is there to do at Ramada Tropics Resort & Conf Center by Wyndham Des Moines and nearby?

Ramada Tropics Resort & Conf Center by Wyndham Des Moines has a waterslide and an arcade.

Are there restaurants at or near Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Yes, there's an onsite restaurant, Castaways Grill.

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Reviews

5.8

6.0/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Check in was over 2 hours. Water park was a lot of fun for kids. Free breakfast was a joke. It was all cold cereal in a bag and granola bars, and not a lot left when we got there to eat. The restaurant told us the pizza over was broken at 8pm on a Friday night I feel bc of short staffed. Rooms needs updated.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

I hope you like to wait
Check in was a long wait. There wasn’t any sheets or blankets for the pull out sofa bed. We had to wait some time to receive some There weren’t any breakfast items except a couple boxes of cereal a gallon of milk and juice! The room was comfortable and clean. We will not stay again.
Scott, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kathy, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Would rather do prep for a colonoscopy
It took over 1.5 hours to stand in line with an upset toddler to be able to check in along with about 100 other people/kids. Would STRONGLY recommend allowing early check-in when you all know hundreds of people are checkin in the same day. We saw people leave, people were being checked into already occupied rooms. It was the absolute worst experience I've EVER had in checking into a hotel. The elevator to the 2nd floor, where our room was, was out of order so we had to carry a ton of stuff up stairs after having already put in on a cart to take to the room, but cant use carts on stairs. There were ZERO towels the entire stay for swimming and even our suite didnt have enough towels to shower with for the number of people we had (2 towels for 5 people) is completely ridiculous! The lobby was basically destroyed by angry waiting children/adults and the staff left all of the mess, including beer cans, wrappers, fake mulch from center display all over the ground and staff did not clean up after the checkin nightmare was over until sometime after midnight as was my last time through lobby. The only positive thing I have to say, is that my son had an absolute blast but thats because he's 3 and doesnt have the brain capacity to notice how incredibly awful this hotel is.
Aubrey, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Cesar, 1-night trip
Verified Hotels.com guest review

2/10 Poor

🙄
First, we got there and had to wait 2 hours for check in bc there was literally no staff. So we went to the bathroom and changed to go to the pool while waiting and the bathroom was so disgusting. The pool area was filthy. The hot tub was Luke warm and the jets didn't work and it smelled so bad. When we finally got a room out was eh. Clean but a weird smell. Beds were uncomfortable but the pillows were actually good. No tub in the bathroom, only a shower. Bathroom door was broken so it wouldn't open back up if you closed it all the way.
Margaret, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Never again.
Room was fine. I dislike the shower setup with no door. Water spilled everywhere. The check in was an absolute atrocity. It took over an hour to check in and this was AFTER I completed the quick check in process. What is the point of that if it doesn't help? The two employees checking people in were courteous, but as far as appearance I couldn't believe how unprofessional they appeared. One was wearing a beanie hat and Mario Brothers sweatshirt. Really?? That's how you want customers to see your staff? Ramada has been a bust 2 times now in two different locations. Love the concept of the indoor waterpark, but way to packed and overall we will not be coming back unless customer service improves drastically. We ordered a pizza at 5:30 from their restaurant and we didn't receive it until 7:15! The incompetence and lack of leadership was jarring. The entire place needs a huge overhaul. We also didn't have towels to use from the waterpark and I didn't even bother to ask the front desk because I knew they wouldn't be able to assist us. Pool was supposed to open at 9am, we could see lifeguards and other staff scrambling, but it did not open until 9:10. How is this not ready everyday? This could not have been the first time for these employees opening up? Overall again, we are done with Ramada as a whole.
Jon, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Check in took forever almost 2 hours. Booked a double queen and got double full? Or some really small queens but after two hr check in wasn’t worth the wait. Shower was Luke warm at best. The kids had a blast at the water park though so I guess it’s ok.
William, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Terrible
Check in took 2 hours and they'd given our room away. Got into a different room with a door that barely latched, a bathroom door that didn't latch at all, stains everywhere, and remnants of birthday streamers taped to the ceiling.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Randi, 1-night trip
Verified Hotels.com guest review

2/10 Poor

roger, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Justin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dump!
Our plans changed with car issues, I tried to call and leave a message, no answer. I left a message to management under the contact management icon, letting them know that we may not make it and I wanted to cancel. I got no response. We made it to the hotel very very late to find People smoking pot outside the front door, drinking it smelled like beer people running around in their bathing suits outside. We just turned around and drove on. In my mind this all was a misleading advertisement for a very mismanaged hotel. So disappointing, you should take this hotel off from your site. It makes your name Bad, very, very, very disappointed.
Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Emily, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Terrible
took over an hour to check in because there was only one person behind the counter. we booked a poolside room 290sqft. room and was put in a second floor room with 200sqft. left for the day and came back room keys would not work . once got into the room my colognes were missing assuming housekeeping needed them. on line they state that the pool area is open till 10pm and they close it at 9pm
Julie, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Michael, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

The children’s pool was closed the pools we could use one was freezing cold kids couldn’t even swim yet for life were terribly rude. The fool is supposed to open at nine in the morning and I didn’t open it up till 930 goes about 20 kids waiting for the pool. Life cards were terribly rude terribly rude.
Gina, 1-night trip
Verified Hotels.com guest review

4/10 Fair

We was late to check in about a hour and still waited in line for an hour to get checked in, we got to our suite to find that it had not been cleaned,floor was dirty, no bedding, no towels or toiletries or garbage bags in cans,light bulbs out. The staff was decent and got everything taken care of so finally by 7pm my family we able to get changed and go to the pool. The kids had fun but complained the pools temperature was freezing and crowded. We tried the luke warm hot tub, it wasn't clean and had a lot of hair floating at over in it and the jets didn't.We ended up leaving around 11pm because it was a free for all of kids running all over the hotel slamming doors and caring on. It looks like they are making attempts to up keep the facility beds need attention. They need to hire more staff they are all working hard be stretched thin. The restaurant and pool bar is short staffed as well.
Adam, 2-night family trip
Verified Hotels.com guest review

6/10 Good

DARLA, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Wish I could give 0 didn’t even stay because they had roaches having a hard time getting refund
Brenda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

deyanira, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Pretty Sketchy
The room smelled of back up sewer. There was so much dust on the lightbulbs that it smelled "hot" when you turned on the lamp. Something was leaking in the wall that had a puddle of water outside our door. For some reason our key cards didn't work the second day, so we had to go back up to the front desk (there were 5 families in line) The staff was very kind and helpful. The pool for the kiddos made all the badness worth it.
Stephanie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Donara, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rikki, 1-night family trip
Verified Hotels.com guest review