no air conditioner, water everywhere in bathroom and kitchen, noise of electric drill, very hard to have an invoice (I don't have it 3 week after), no intimity (room have big windows in front of other room and you see everything when light are turns on), very expensive for global services.
Never again !!!!
This is a serviced appartment in a building still in construction, on the ground floor without true intimacy! NOT AN HOTEL! VERY DIFFICULT self-service ACCESS TO KEYS with a maze of corridors and a safe box to access coded cards...
First you will jot getting what you see on pictures. Second they need to oay kore attention to cleaning. Also we didn't like that we can't use main door, only back door, because we not residents. What? Maybe i need to put sign on ke that I'm not resident? Do you learn you lessson Germany?
Die Unterkunft befindet sich zentral gelegen. Das Check-in war unkompliziert. Auf die Sauberkeit ( WĂ€nde und Badezimmer) sollte noch mehr Wert gelegt werden.
My stay at Nena was one of the worst experiences I've had to date, and ive traveled a lot.
Management was aware that they have had repeated flooding issues in the shower. I was not informed of this and I had to spend my saturday morning cleaning out the entire apartment to avoid water-damage.
When informing the property of this and requesting a chat with management I was told to meet them, no one showed up all day (I went twice)
I was also promised to have someone come fix the issue, noting. We had to pile up towels to be able to take a shower.
I then requested a refund and didnât even recieve a reply.
At the end of the day I was happpy my stay was limited to two nights. I mostly feel for the poor girl working the reception as the management seems to be increadibly irresponsible and unresponsive.
I will issue a BIG WARNING for anyone considering this property and likely then also their other priperities due to the lack of management and oversight.