Staypineapple, An Elegant Hotel, Union Square

4.0 star property
City-center hotel within walking distance of Union Square

Choose dates to view prices

Photo gallery for Staypineapple, An Elegant Hotel, Union Square

Lobby
Exterior detail
Premium bedding, pillowtop beds, in-room safe, desk
Front of property - evening/night
Reception
In the heart of San Francisco, Staypineapple, An Elegant Hotel, Union Square offers a charming retreat. Explore nearby Yerba Buena Gardens and Grace Cathedral or indulge in a coffee shop/cafe and snack bar/deli on site. With multilingual staff at your service and free bicycle rentals to explore the city.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Air conditioning

Main amenities (11)

  • Housekeeping (on request)
  • Free use of bicycles
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Water dispenser
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Banquet hall

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Elevator
  • In-room climate control (air conditioning)
The current price is CA $153
CA $237 total
includes taxes & fees
May 25 - May 26

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room, 1 Queen Bed (Persona)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Starlet)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Persona)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Celebrity With Communication Features)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Starlet)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Starlet)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Celebrity)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Drama)

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
580 Geary St, San Francisco, CA, 94102

What's nearby

  • Warfield Theatre - 6 min walk - 0.6 km
  • Union Square - 7 min walk - 0.6 km
  • San Francisco Museum of Modern Art - 14 min walk - 1.3 km
  • Moscone Convention Center - 18 min walk - 1.5 km
  • Oracle Park - 3 min drive - 2.5 km

Getting around

  • San Carlos, CA (SQL) - 28 min drive
  • San Francisco Intl. Airport (SFO) - 29 min drive
  • Concord, CA (CCR-Buchanan Field) - 36 min drive
  • Oakland Intl. Airport (OAK) - 37 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 13 min drive
  • San Francisco Station - 27 min walk
  • Powell St & Geary Blvd Stop - 5 min walk
  • Powell St & O'Farrell St Stop - 6 min walk
  • Powell St & Post St Stop - 6 min walk

Restaurants

  • ‪The Public Izakaya - ‬2 min walk
  • ‪Redwood Room - ‬2 min walk
  • ‪Mensho Tokyo - ‬2 min walk
  • ‪Bourbon & Branch - ‬2 min walk
  • ‪Cocobang - ‬2 min walk

About this property

Staypineapple, An Elegant Hotel, Union Square

Staypineapple, An Elegant Hotel, Union Square offers a great location, putting you within a 15-minute walk of Union Square and Bill Graham Civic Auditorium. Guests can keep active with nearby hiking/biking trails. Also, Moscone Convention Center and Lombard Street are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Powell St & Geary Blvd Stop is 5 minutes and Powell St & O'Farrell St Stop is 6 minutes.

Languages

English, Filipino, Spanish

At a glance

DONE

Hotel size

    • 93 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Offsite parking within 69 ft (USD 50 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Water dispenser

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals

Facilities

  • Built in 1913
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LED TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 41.1 per accommodation, per night
  • Resort fee inclusions:
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Internet access (may be limited)
    • Sporting facilities or equipment

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 29.95 per accommodation, per night

Parking

  • Parking is available nearby and costs USD 50 per night (69 ft away)
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche
Cashless transactions are available.

Also known as

Best Western
Best Western California
Alise Piece Pineapple Hospitality Hotel San Francisco
Best Western San Francisco
Hotel California San Francisco
San Francisco Best Western
Hotel Grace Piece Pineapple Hospitality San Francisco
Hotel Grace Piece Pineapple Hospitality
Grace Piece Pineapple Hospitality San Francisco
Grace Piece Pineapple Hospitality
Alise Piece Pineapple Hospitality Hotel
Alise Piece Pineapple Hospitality
Staypineapple Alise San Francisco Hotel
Staypineapple Alise Hotel
Staypineapple Alise San Francisco
Staypineapple, An Elegant Hotel, Union Square Hotel
Staypineapple, An Elegant Hotel, Union Square San Francisco

Frequently asked questions

Does Staypineapple, An Elegant Hotel, Union Square offer free cancellation for a full refund?

Yes, Staypineapple, An Elegant Hotel, Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Staypineapple, An Elegant Hotel, Union Square?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 29.95 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Staypineapple, An Elegant Hotel, Union Square?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Staypineapple, An Elegant Hotel, Union Square?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.

What is there to do at Staypineapple, An Elegant Hotel, Union Square and nearby?

Have fun during the warmer months with activities such as cycling.

What's the area around Staypineapple, An Elegant Hotel, Union Square like?

Staypineapple, An Elegant Hotel, Union Square is in Union Square, a short 5-minute walk from Powell St & Geary Blvd Stop and 18 minutes' walk from Moscone Convention Center. Travelers give top marks for the hotel's prime location.

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Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Location
Parking
Amenities
Cities
Lobby
Neighborhoods
Ambience

What guests liked

  • Pet access was seamless with amenities like beds, bowls, treats, and water provided for furry friends. (3 reviews)
  • Several excellent restaurants are within easy walking distance from the property. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Marilena, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was cool. I forgot the gentleman’s name. Samil or Sumil was great.
Jonathan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid this property - here’s our experience

I had a business party with 7 rooms. On check-in, 3 of the party were told their rooms had been downgraded by Hotels.com, but the room charges would remain the same as the more expensive room. Additionally they were told that to get to rooms that were reserved, there would have to pay an additional $10 per night. The members of my party had to push hard to get the hotel staff to do the right thing, but let's call this what it was, an illegal bait and switch! Upon my check-in after 20:00 on a Friday, I was forced to wait for housekeeping to perform a quality check before I was issued a room key, begging the question why a QA check is being performed after 20:00 in the evening! All the rooms had winter bedding, leading my entire team to wake up nightly in a pool of sweat. One of my team had a nonfunctional safe in the room, reported it, and 3 days later nobody had been sent to fix it. The cafe downstairs was perpetually closed, so you could never get a decent coffee (the coffee in the rooms is unacceptable unless you are used to drinking nearly flavour less brown water. Directly next door is a restaurant bar that plays music so loud that the walls and windows of the hotel vibrate, making it impossible for some team members with jet lag to rest prior to the RSAC at Moscone Center. My advice is to look elsewhere. This was the 2nd year I booked rooms at this hotel for my group business travel and I cannot in good conscience subject my team to this property again.
Jarad, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Bad hotel - read about it here

I had a business party with 7 rooms. On check-in, 3 of the party were told their rooms had been downgraded by Hotels.com, but the room charges would remain the same as the more expensive room. Additionally they were told that to get to rooms that were reserved, there would have to pay an additional $10 per night. The members of my party had to push hard to get the hotel staff to do the right thing, but let's call this what it was, an illegal bait and switch! Upon my check-in after 20:00 on a Friday, I was forced to wait for housekeeping to perform a quality check before I was issued a room key, begging the question why a QA check is being performed after 20:00 in the evening! All the rooms had winter bedding, leading my entire team to wake up nightly in a pool of sweat. One of my team had a nonfunctional safe in the room, reported it, and 3 days later nobody had been sent to fix it. The cafe downstairs was perpetually closed, so you could never get a decent coffee (the coffee in the rooms is unacceptable unless you are used to drinking nearly flavour less brown water. Directly next door is a restaurant bar that plays music so loud that the walls and windows of the hotel vibrate, making it impossible for some team members with jet lag to rest prior to the RSAC at Moscone Center. My advice is to look elsewhere. This was the 2nd year I booked rooms at this hotel for my group business travel and I cannot in good conscience subject my team to this property again.
Jarad, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

The bait and switch hotel - read about it

I had a business party with 7 rooms. On check-in, 3 of the party were told their rooms had been downgraded by Hotels.com, but the room charges would remain the same as the more expensive room. Additionally they were told that to get to rooms that were reserved, there would have to pay an additional $10 per night. The members of my party had to push hard to get the hotel staff to do the right thing, but let's call this what it was, an illegal bait and switch! Upon my check-in after 20:00 on a Friday, I was forced to wait for housekeeping to perform a quality check before I was issued a room key, begging the question why a QA check is being performed after 20:00 in the evening! All the rooms had winter bedding, leading my entire team to wake up nightly in a pool of sweat. One of my team had a nonfunctional safe in the room, reported it, and 3 days later nobody had been sent to fix it. The cafe downstairs was perpetually closed, so you could never get a decent coffee (the coffee in the rooms is unacceptable unless you are used to drinking nearly flavour less brown water. Directly next door is a restaurant bar that plays music so loud that the walls and windows of the hotel vibrate, making it impossible for some team members with jet lag to rest prior to the RSAC at Moscone Center. My advice is to look elsewhere. This was the 2nd year I booked rooms at this hotel for my group business travel and I cannot in good conscience subject my team to this property again.
Jarad, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Don’t stay here - read all about it…

I had a business party with 7 rooms. On check-in, 3 of the party were told their rooms had been downgraded by Hotels.com, but the room charges would remain the same as the more expensive room. Additionally they were told that to get to rooms that were reserved, there would have to pay an additional $10 per night. The members of my party had to push hard to get the hotel staff to do the right thing, but let's call this what it was, an illegal bait and switch! Upon my check-in after 20:00 on a Friday, I was forced to wait for housekeeping to perform a quality check before I was issued a room key, begging the question why a QA check is being performed after 20:00 in the evening! All the rooms had winter bedding, leading my entire team to wake up nightly in a pool of sweat. One of my team had a nonfunctional safe in the room, reported it, and 3 days later nobody had been sent to fix it. The cafe downstairs was perpetually closed, so you could never get a decent coffee (the coffee in the rooms is unacceptable unless you are used to drinking nearly flavour less brown water. Directly next door is a restaurant bar that plays music so loud that the walls and windows of the hotel vibrate, making it impossible for some team members with jet lag to rest prior to the RSAC at Moscone Center. My advice is to look elsewhere. This was the 2nd year I booked rooms at this hotel for my group business travel and I cannot in good conscience subject my team to this property again.
Jarad, 5-night business trip
Verified Hotels.com guest review

2/10 Poor

Hotel has lost sight of its mission

I had a business party with 7 rooms. On check-in, 3 of the party were told their rooms had been downgraded by Hotels.com, but the room charges would remain the same as the more expensive room. Additionally they were told that to get to rooms that were reserved, there would have to pay an additional $10 per night. The members of my party had to push hard to get the hotel staff to do the right thing, but let's call this what it was, an illegal bait and switch! Upon my check-in after 20:00 on a Friday, I was forced to wait for housekeeping to perform a quality check before I was issued a room key, begging the question why a QA check is being performed after 20:00 in the evening! All the rooms had winter bedding, leading my entire team to wake up nightly in a pool of sweat. One of my team had a nonfunctional safe in the room, reported it, and 3 days later nobody had been sent to fix it. The cafe downstairs was perpetually closed, so you could never get a decent coffee (the coffee in the rooms is unacceptable unless you are used to drinking nearly flavour less brown water. Directly next door is a restaurant bar that plays music so loud that the walls and windows of the hotel vibrate, making it impossible for some team members with jet lag to rest prior to the RSAC at Moscone Center. My advice is to look elsewhere. This was the 2nd year I booked rooms at this hotel for my group business travel and I cannot in good conscience subject my team to this property again.
Jarad, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

overall a very good stay

Overall nice hotel, great location, would likely stay there again. Minor negative, no on site restaurant or bar, they did offer a complimentary glass of wine to be fair, but no where to hang out after dinner for a night cap. again, not a big deal, plenty of spots near by, more of an FYI rooms were typically small but clean and comfy staff was friendly
Greg, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super service. Comfortable bed!

Front desk staff was very helpful. Very helpful. Nice lobby area where people sat to drink the complimentary drinks. Room was excellent. I’m researching where they source their bedclothes. Loved ‘em. Only down side was loud music next door but that quieted down after 9pm. Definitely recommend.
Catherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

jeff, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great hotel fir any occasion

We stayed for our anniversary and to go to the Cherry Blossom Festival. I must say that Yesha & Angel at the front desk were very nice! Once we got to our room, Yesha brought up a bottle of champagne & champagne glasses with a Happy Anniversary card signed by her. That was so very nice of her. The hotel was beautiful with all the yellow and gold colors. The theme of the hotel is pineapples. They even had bathrobes in the room. The bed was comfortable. The room & bathroom were a little small but it was still very nice. They don’t have their own parking lot so we parked elsewhere & took an uber to the hotel. The neighborhood it’s in isn’t the greatest but it’s not the worse either.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was nice and comfortable
Melinda, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bhaskar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Okay

Comfy bed, comfy room. Not great soundproofing and area isn’t the nicest. They put pineapple in the water which I didn’t enjoy.
Glenn, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay. Staff so friendly, the ambiance wasnso welcoming and the amenities were enjoyable.
Raquel, 2-night trip
Verified Hotels.com guest review

6/10 Good

Privacy? Nope.

The room and hotel were fine. The price was reasonable. Staff was quite friendly. The issue we had was that the maid came into our room when we were out when we had the "do not disturb" sign up. We have nothing to hide and do not travel with valuables, but we do not need and do not want anyone in our room. It was disappointing to return after a few hours out to discover our wishes in this area were not followed although clearly communicated.
wayne, 3-night trip
Verified Hotels.com guest review

8/10 Very good

I like pineapple

Sal and Heather at reception are wonderful. Rooms are very luxuriously decorated with ultra comfortable beds and linens. The corner room can be noisy but the back room s are peaceful.
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay

My husband and I planned a little weekend get away and Staypineapple was the perfect place to stay. It was so comfy, the rooms were super clean, the staff were all so nice and hospitable. We will definitely be staying there again.
Stephanie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice small room. Perfect for 2. The pillows are just too thin and not really comfortable
Robert John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Esmeralda, 2-night trip
Verified Hotels.com guest review