Experience the historic charm of Kraków Old Town at Pollera, where guests praise the delicious breakfast and helpful staff. Enjoy in-room WiFi, laundry facilities, a banquet hall for special occasions, tour assistance to explore nearby Royal Road and Main Market Square, luggage storage for convenience, and a vending machine for quick snacks.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Parking available
Laundry facilities
Non-smoking
Free WiFi
Main amenities (10)
Daily housekeeping
Breakfast available
Self parking
Front-desk safe
Vending machine
Self-serve laundry
Luggage storage
Limited hour front desk
Tour/ticket assistance
Banquet hall
Feel at home (6)
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Elevator
Bathtub or shower
The current price is CA $101
CA $101
CA $110 total
includes taxes & fees
Apr 21 - Apr 22
Room options
Available filters for rooms
Showing 12 of 12 rooms
View all photos for City Twin Room
City Twin Room
Highlights
Heating
Smart TV
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
City view
15 sq m
Sleeps 2
2 Twin Beds
View all photos for Superior Apartment
Superior Apartment
Highlights
Heating
Kitchen
Dishwasher
Smart TV
2 bedrooms
Hair dryer
Rainfall showerhead
Private bathroom
57 sq m
Sleeps 8
1 Double Bed, 2 Double Sofa Beds and 2 Twin Beds
View all photos for Family Apartment
Family Apartment
Highlights
Air conditioning
Heating
Smart TV
2 bedrooms
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
57 sq m
Sleeps 8
1 Double Bed, 3 Twin Beds and 2 Double Sofa Beds
View all photos for Basic Single Room, 1 Twin Bed
Basic Single Room, 1 Twin Bed
Highlights
Heating
Smart TV
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Sleeps 1
1 Twin Bed
View all photos for Basic Double Room
Basic Double Room
Highlights
Heating
Smart TV
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Sleeps 2
1 Double Bed
View all photos for Deluxe Apartment, 1 Bedroom
Deluxe Apartment, 1 Bedroom
Highlights
Heating
Dishwasher
Smart TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
57 sq m
Sleeps 6
2 Double Beds and 1 Double Sofa Bed
View all photos for City Double Room, City View
City Double Room, City View
Highlights
Heating
Smart TV
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
City view
Sleeps 2
1 Double Bed
View all photos for Deluxe Room, City View (with parking)
Deluxe Room, City View (with parking)
Highlights
Separate sitting area
Air conditioning
Heating
Mini-fridge
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
City view
30 sq m
Sleeps 2
1 Double Bed
View all photos for Family Quadruple Room
Family Quadruple Room
Highlights
Heating
Smart TV
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
City view
Sleeps 4
1 Queen Bed and 2 Twin Beds
View all photos for Basic Triple Room
Basic Triple Room
Highlights
Heating
Smart TV
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
City view
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed
View all photos for Deluxe Room, 1 Bedroom, City View
John Paul II - Balice Airport (KRK) - 28 min drive
Turowicza Station - 8 min drive
Kraków Łobzów Station - 13 min drive
Kraków Główny Station - 16 min walk
Restaurants
Szalone Widelce - 1 min walk
KFC - 1 min walk
Trattoria Degusti - 2 min walk
Babcia Malina - 1 min walk
Milkbar Tomasza - 2 min walk
About this property
Pollera
When you stay at Pollera, you'll be in a fantastic location, just a 5-minute walk from Royal Road and Main Market Square. Also, Oskar Schindler Factory and Wawel Castle are within a short drive. Fellow travelers love the helpful staff and breakfast.
Languages
English, Polish
At a glance
Hotel size
42 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (PLN 100 per day)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
55-inch Smart TV
Premium satellite channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Local maps
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 80 for adults and PLN 80 for children
Parking
Self parking costs PLN 100 per day
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków
Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków
Frequently asked questions
Does Pollera offer free cancellation for a full refund?
Yes, Pollera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pollera?
Sorry, pets aren't allowed.
Is parking offered on site at Pollera?
Yes. Self parking costs PLN 100 per day. Parking spots may be limited.
What are the check-in and check-out times at Pollera?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What's the area around Pollera like?
Pollera is a short 1-minute walk from Royal Road and 4 minutes' walk from Main Market Square. Travelers say that the hotel is in a great location.
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Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Location
Service staff
Breakfast
Room
Square
Train station
Old town
Restaurant
Store
Shower
What guests liked
Breakfast was consistently described as delicious, plentiful, and a highlight of the stay. (19 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jan 14, 2025
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Katarzyna
Katarzyna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
Great historical location , friendly staff
Yelena
Yelena, 2-night romance trip
Verified Expedia guest review
8/10 Very good
Sep 27, 2024
We stayed here on the final day of our tour of Poland, before catching our train to the airport to fly home.
The location was perfect for us, being only a 10 minute walk to the railway station (from which to get the train to the airport) and in the heart of the old town.
The hotel is old and full of character but the rooms are spacious, comfortable and have all the amenities one would expect from a better hotel (we had two televisions, a shower, bath and USB charging points).
There was no bar in which to have a nightcap on returning from dinner but the hotel recommended one which was only a few doors along and that was fine too.
Plenty of reasons to like, especially the friendly staff on reception.
Bruce
Bruce, 1-night romance trip
Verified Expedia guest review
8/10 Very good
Sep 16, 2024
Very good location to see old town krakow. Property is definitely old as it is 2nd hotel built in krakow, but updated nicely. Breakfast was great, location was great, no issues.
Edward
Edward, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 16, 2024
Mick
Mick, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2024
Great stay and the fan really came in handy during the heat. Room was well kept and tidy great space to fit all our stuff. Area was very handy for what we wanted to see and do in Krakow.
Matthew
Matthew, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 22, 2024
This is a lovely historic hotel in the middle of Old Town Krakow. The ambience is great, the breakfast was terrific, and the staff were very helpful and kind. When our Auschwitz tour was moved up several hours, causing us to miss breakfast, they were able to arrange to-go bags for us, which was a lifesaver.
Julie
Julie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 21, 2024
Hotel Pollera is centrally located, with helpful and courteous staff. It is also close to the places I wanted to go to.
Gayathri
Gayathri, 3-night trip
Verified Expedia guest review
6/10 Good
Jun 10, 2024
I stayed four nights in a single room. Room was very small and carpet was stretched. Housekeeping people very nice. Breakfast is very good and worth the 60 zy as it was not included with my room. Best is location. Close to market square which is fabulous and has restaurants galore.
Marijane
Marijane, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 6, 2024
Marvellous hotel. Minutes away from the Old Town but quiet and secure. Easy to find, 10 minutes walk from the train station. Pleasant and courteous staff on the reception. Were I to visit Krakau again I would definitely this wold be my first choice of accomodation.
David William
David William, 4-night trip
Verified Ebookers guest review
10/10 Exceptional
Jun 3, 2024
There is no AC
BARBARA
Verified Expedia guest review
10/10 Exceptional
May 29, 2024
Lisa
Lisa, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 23, 2024
I will stay in this hotel every time I come to Krakow. So comfortable, and quiet. Perfectly located between the Old Town anf the Galeria. Steps to amazing restaurants. Hotel staff are pleasant and helpful. Breakfast is delicious. Perfection!
Barbara
Barbara, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 17, 2024
Great location
Great location, easy to walk Krakow from this hotel, bathroom is small, no air con, bed is small, friendly staff, easy to station, trams etc.
Trevor
Trevor, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 16, 2024
Nice hotel opening by nice people. Convenient location
Viktor
Viktor, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2024
Convenient location. Friendly and helpful staff, comfortable beds.
Viktor
Viktor, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2024
Perfect location, excellent price, delicious breakfast and wonderful staff.
Jeffrey
Jeffrey, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 7, 2024
This hotel is beautiful, historical, centrally located, and the staff is very kind.
Brenda
Brenda, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 5, 2024
Love the Pollera - been a few times now. It's a bit outdated but adds to the charm. Will always be my choice of hotel in Krakow. Close to everything and staff are nice and friendly.
However would love a fridge in the rooms :)
Jonathan
Verified Expedia guest review
10/10 Exceptional
Apr 19, 2024
Second time at this location 🙂
Zdzislaw
Zdzislaw, 2-night family trip
Verified Expedia guest review
8/10 Very good
Apr 6, 2024
I would definitely stay here again, perfect location.
Hayley
Hayley, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 27, 2024
Paul
Paul, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 12, 2024
Very friendly and knowledgeable staff. Great, although pricey breakfast. Perfectly located hotel, for walking distance to old town square and other attractions. Ten minutes away from main train station providing direct link to Kraków’s Airport, only 20 min away. Underrated, worth every penny.