2/10 Poor
16 Dec 2024
Unprofessional and awful
The breakfast employee began screaming at the top of her lungs at a hotel guest. Even cursing 4 letter words including F’word. I literally had to get up and yell stop screaming. Couldn’t eat my breakfast. It was so unprofessional as the front desk just ignored the situation. The breakfast lady was harassing the hotel guests claiming they weren’t guest but they were. The male guest got creepy and was hanging outside my room. I checked out and they are trying to charge me for my second night when I checked out before 11am check out. I’m not going to chance being harassed or verbally abused by their staff as I witnessed them do to another guest. I was not warranted at all!
Amber R
Amber R, 2-night trip
Verified Hotels.com guest review