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DoubleTree by Hilton Stoke on Trent

4.0 star property
Stoke-on-Trent hotel with indoor pool and restaurant

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Stoke on Trent

Outdoor wedding area
Lobby
Family Room, 1 King Bed with Sofa bed
Deluxe Room, 1 King Bed
Indoor pool, open 6:30 AM to 8:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent
Nestled near the train station, DoubleTree by Hilton Stoke on Trent offers a warm welcome with a coffee shop, garden, and bar. Guests can relax in the sauna or steam room, enjoy WiFi throughout their stay and savor breakfast at the restaurant. The helpful staff has left lasting impressions on previous guests.

Popular amenities

  • Parking available
  • Bar
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The current price is CA $123
CA $148 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Sofa bed
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
  • 9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed - queen
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Coffee/tea maker
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed - queen
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Heating
LCD TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed
Lobby sitting area

Hilton Garden Inn Stoke on Trent

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 496 reviews
The price is CA $92
CA $111 total
includes taxes & fees
Apr 27 - Apr 28
Hilton Garden Inn Stoke on Trent
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About the area

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 17 min walk - 1.4 km
  • Regent Theatre - 18 min walk - 1.6 km
  • Victoria Hall - 3 min drive - 1.9 km
  • Staffordshire University - 3 min drive - 2.6 km

Getting around

  • Manchester Airport (MAN) - 44 min drive
  • Birmingham Airport (BHX) - 65 min drive
  • Stoke-On-Trent Station - 7 min drive
  • Longport Station - 8 min drive
  • Longton Station - 12 min drive

Restaurants

  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Nando's - ‬8 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Stoke on Trent

At DoubleTree by Hilton Stoke on Trent, you'll be within a 10-minute drive of Trentham Gardens. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a sauna, a steam room, and a garden. The pool and helpful staff get great marks from fellow travelers.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 147 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 5.00 per day)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An indoor pool
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 15.0 per day

Parking

  • Self parking costs GBP 5.00 per day
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Policies

This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Stoke on Trent?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.

Are pets allowed at DoubleTree by Hilton Stoke on Trent?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Stoke on Trent?

Yes. Self parking costs GBP 5.00 per day. RV/bus/truck parking is available.

What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?

DoubleTree by Hilton Stoke on Trent has an indoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?

Yes, there's an onsite restaurant.

What's the area around DoubleTree by Hilton Stoke on Trent like?

DoubleTree by Hilton Stoke on Trent is a short 2-minute walk from Waterworld and 17 minutes' walk from The Potteries Museum and Art Gallery.

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Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Shamsa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Family trip
A nice hotel. Well located in Stoke on Trent. Check-in qas quick and easy, staff friendly and helpful. Rooms was nice. Very clean and well maintained. Bed was too hard for my taste. Pillows big and fluffy, but no support at all.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

2/10 Poor

RYAN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Amelia Jane, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Broken and wrongly positioned toilet roll holder rm113 Great customer service from Jasper
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent in every way
Christine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Harry, 1-night trip
Verified Hotels.com guest review

6/10 Good

Highs and lows
The bed was really hard and there were so many children in the pool. The hot tub has been blocked up but theres still a picture of it on the hotels.com website. There was a big works event on so it took us ages to get served at the bar. For a good ten mins there was only one member of staff serving. Our room was lovely, the whole hotel looks gorgeous but our bed was so hard we hardly slept.
Samantha, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great staff but not enough of them the queue to check in was ridiculous and only one lovely lady on front desk doing her best. Likewise breakfast queue not enough seats and big queue to be given a table. Not what you expect for the stars claimed by the hotel. Leisure facilities very dated and scruffy also overcrowded. Not value for money all things considered.
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

PATRICK, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

sian, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rachael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, friendly staff and good location
Susan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ewan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Double tree stoke
Staff were amazing polite and helpful, great venue Food and bar staff very good, only gripe breakfast could have been hotter.
lee, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely modern hotel
Lovely modern hotel, close to shops.
Susan, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

paul j, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rita, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, great location and friendly staff
Lovely hotel, modern and friendly staff
Susan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Tom, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Double Tree Hilton Stoke on Trent Short Break.
Booked two nights for a birthday treat to visit my daughter at University. Staff friendly, helpful, restaurant food was good. Hotel clean, shower really hot. Breakfast Buffett was good. First night, room cold had to sleep in a jumper, heating was on a timer, the heating went off the room was cold, gadget on the wall didn’t work, pillows were air filled and not supportive. Only one lift working and the noise from the lift kept us awake all night.It would seem the seals on the windows had failed. Next day staff extremely helpful, gave us an upgrade, moved us away from the lift, gave us two memory foam pillows, provided an oil filled heater and some small cakes for my birthday. The room change was a big difference, the room was warm all night but one window seal was still poor. So Customer Service was excellent. Advice, at the moment avoid rooms near the lift due to noise. Window seals need checking in the hotel.
Shona, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

One night stay
One night stay - very comfortable hotel with excellent facilities- lovely room - great dining options
Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Susan, 1-night trip
Verified Hotels.com guest review