4/10 Fair
Raymond
Jul 5, 2022clean hotel poor services
The good stuff:
- the hotel is as presented in the pictures and is situated in a small authentic French village
- the spacious room was clean, looked and felt new
- the ac works fine
Matters of attention:
- the person who called to verify our arrival time was
- perhaps due to a language barrier - borderline rude.Phrases as“Well, do you speak French or not?” and “Do you need dinner or not?” didn’t make us feel very welcomed
- The person taking care of check-in was friendly but didn’t speak any English, which proved quite challenging.
Bad stuff:
- the room lacks a mini fridge,a wine cooling cabinet is present but that does not really get the temperature to fridge levels.
- the hotel advertises(on the website of hotels.com)with free parking at the hotel.This is simply not true! Free of charge street parking is available but space is not guaranteed as we noticed upon arrival. This may have been due to some local event in the vicinity but it meant that we had to park our car at the edge of village. We advise to adjust the advertisement accordingly.
- We slept in till 10ish and noticed a person trying to enter our room.We assumed this was housekeeping although we placed the ‘do not disturb’ sign on the door.We left a half hour later asked to have our room cleaned by changing the sign.We apparently missed the cleaning window as the room remained untouched afterwards.