Overall, room was clean and comfortable. A/C and refrigerator worked good. However, upon arriving a little early at 1:30, was rudely told check in was at 3pm and no exceptions. Instead of "I'm so sorry, we don't have any clean rooms available for you yet", the girl at front desk says with a bad attitude, not until 3! So at 3:00 a lobby full of people lined up to all sign in at same time. We waited in line for 30 minutes to check in as they only had one attendent at front desk. We have never had this experience ever at any hotel stays. Will never stay at this hotel again! Customers are not treated with respect or courtesy at this hotel.