THE KAHALA Hotel & Resort YOKOHAMA

Luxury hotel with 2 restaurants, near Pacifico Yokohama

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THE KAHALA Hotel & Resort YOKOHAMA offers a great location, putting you within just a 10-minute walk of Pacifico Yokohama and Tokyo Bay. Guests can be pampered with facials at the spa, and ＯＺＩＯ, one of 2 restaurants, serves Italian cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Minatomirai Station is 7 minutes and Shin-Takashima Station is 9 minutes.
VIP Access
Exceptional

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Valet parking
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • 24-hour front desk

For families (6)

  • In-room childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Separate dining area
  • Television
CA $362
CA $399 total
Oct 19 - Oct 20

Room options

Showing 19 of 19 rooms
A hotel room with a walk-in closet, a vanity with a mirror, and a hanging shoe rack.
A modern hotel room with two beds, a sitting area, and a view of the city.
A modern living room with a large curved sofa, a round coffee table, and a TV. The room has large windows offering a city view at night.
A modern living room with a round black coffee table, a white sofa with purple pillows, and a grey armchair. A large window offers a view of the sea and a bridge.

Suite Twin room, Harbor view, Non-smoking (The Kahala Suite Twin)

  • Sleeps 4
  • 2 Double Beds
A hotel room with a walk-in closet, a vanity with a mirror, and a hanging shoe rack.
A modern hotel room with a large flat-screen TV, a sofa, a round ottoman, and a desk with a chair.
A modern hotel room with a large bed, a bedside table with a lamp, a small desk with a chair, and a view of the sea through a glass door.
A modern hotel room with a curved sofa, a round table, a blue chair, and a minibar.

Suite King room, Harbor view, Non-smoking (The Kahala Suite King)

  • Sleeps 4
  • 1 King Bed
A modern hotel room with a sofa, a dining table, a TV, and a bed.
A modern hotel room with a large bed, a bedside table with a lamp, a small desk, a bench, and a large window offering a view of the outside.
A modern living room with a curved sofa, a round coffee table, and a city view through large windows.
A modern living room with a curved sofa, a round coffee table, and a chair. A desk with a lamp is positioned near a large window offering a nighttime city view.

Suite Twin room, Nightlife view, Non-smoking (Executive Suite Twin)

  • Sleeps 4
  • 2 Double Beds
A modern bathroom with a glass-enclosed shower, a standalone bathtub, and a glass door.
A modern hotel room with a large bed, a seating area with a chair and a small table, and a large window offering a city view.
A hotel room with a large bed, a chair, a desk, and a view of the city at night.
A hotel room with a large bed, a desk with a chair, a TV, and a small round table.

The Kahala Grand Harbor View King, Non Smoking

Exceptional
  • Harbour view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a glass-enclosed shower, a standalone bathtub, and a glass door.
A hotel room with a large bed, a chair, a desk, and a view of the city at night.
A hotel room with a large bed, a desk, a chair, a round table, and a TV.
Several black bottles with white text, labeled 'The Kahala Hotel & Resort,' on a reflective surface.

The Kahala Grand Harbor View Twin, Non Smoking

Exceptional
  • Harbour view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
A modern bathroom with two sinks, a large mirror, and a glass-enclosed shower area.
A modern hotel room with a large bed, a sitting area with a view of the city, and a large window overlooking the cityscape.
A modern hotel room with a large bed, a seating area with a chair and a small table, and a large window offering a city view.
A hotel room with a large window, a bed, a chair, and a small table.

The Kahala Prestige Corner King, Non Smoking

Exceptional
  • Harbour view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A modern bathroom with two sinks, a large mirror, and a glass-enclosed shower area.
A hotel room with a large bed, two armchairs, a small table, and a view of a cityscape through large windows.
A modern bathroom with a large bathtub, a view of the sea, and marble tiles.
Several black bottles with white text, labeled 'The Kahala Hotel & Resort,' on a reflective surface.

The Kahala Prestige Corner Twin, Non Smoking

  • Harbour view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
Four bottles of Molton Brown bath products on a marble surface.
A modern hotel room with a sofa, a dining area, a TV, and a view of the city.
A modern hotel room with a large bed, two bedside tables with lamps, a geometric-patterned headboard, and a patterned carpet.
A walk-in closet with a mirrored wardrobe, a shoe rack, and a hanging rack for bags.

Premium Suite King, Non Smoking

  • Harbour view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Four bottles of Molton Brown bath products on a marble surface.
A hotel room with two beds, a minibar, a desk with a lamp, and a bathroom visible through an open door.
A walk-in closet with a hanging rod, a radiator, and a mirror.
A modern hotel room with a sofa, two beds, a coffee table, and a bathroom visible through an open door.

Premium Suite Twin, Non Smoking

Exceptional
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
Four bottles of Molton Brown bath products on a marble surface.
A modern living room with a curved sofa, a round coffee table, and a chair. There is a large window with a city view.
A modern hotel room with a large bed, bedside tables, a bench, a mirror, and a TV.
A modern hotel lobby with a curved seating area, a marble accent wall, a dining table, and a chandelier.

Executive Suite Twin, Non Smoking

  • Harbour view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
Two white towels with gold floral embroidery hanging on a glass door.
A modern hotel room with a large TV screen, comfortable seating, a round coffee table, and a view of the city and water.
A modern hotel room with a large bed, a bedside table, a desk, and a view of the outside.
A modern hallway with a marble floor, a wall-mounted light fixture, and a view of a balcony with a cityscape.

The Kahala Suite King, Non Smoking

  • Harbour view
  • 109 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed
Two white towels with gold floral embroidery hanging on a glass door.
A modern living room with a curved ceiling, a sofa, a TV, and a view of a cityscape at night.
A hotel room with two beds, a small seating area, and a view of the balcony.
A modern hallway with a marble floor, a wall-mounted light fixture, and a view of a balcony with a cityscape.

The Kahala Suite Twin, Non Smoking

Exceptional
  • Harbour view
  • 109 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Double Beds
A modern bathroom with a glass-enclosed shower, a standalone bathtub, and a glass door.
A hotel room with a large bed, a desk with a chair, a TV, and a small round table.
A modern hotel room with a large bed, a desk, a chair, and a patterned carpet.
A tray with various glassware including wine glasses and tumblers.

The Kahala Grand King, Non Smoking

Exceptional
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a glass-enclosed shower, a standalone bathtub, and a glass door.
A modern hotel room with a large bed, a desk, and a view of the cityscape.
A hotel room with a large bed, two bedside tables, a desk, a chair, and a patterned carpet.
A tray with various glassware including wine glasses and tumblers.

The Kahala Grand Twin, Non Smoking

Exceptional
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
A modern bathroom with a glass-enclosed shower, a standalone bathtub, and a glass door.
A modern hotel room with a large bed, a desk with a chair, a small round table, and a view of a cityscape through large windows.
A hotel room with a large bed, two bedside tables, a desk, a chair, and a patterned carpet.
A tray with various glassware including wine glasses and tumblers.

The Kahala Grand Room (3 occupancy), Non Smoking

Exceptional
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed
A modern bathroom with a glass-enclosed shower, a standalone bathtub, and a glass door.
A hotel room with two beds, a desk, a chair, and a large window with a city view.
A hotel room with a large bed, a desk, a chair, a round table, and a TV.
Several black bottles with white text, labeled 'The Kahala Hotel & Resort,' on a reflective surface.

The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

Exceptional
  • Harbour view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed
A cityscape with a prominent bridge over a river, surrounded by high-rise buildings and a mix of commercial and residential structures.
A modern hotel room with a large bed, a desk, a chair, and a patterned carpet.
A hotel room with a large bed, a desk with a chair, a TV, and a small round table.
A tray with various glassware including wine glasses and tumblers.

The Kahala Grand King High Floor, Non Smoking

Exceptional
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A cityscape with a prominent bridge over a river, surrounded by high-rise buildings and a mix of commercial and residential structures.
A modern hotel room with a large bed, a desk with a chair, a standing lamp, and a view of a cityscape at night.
A hotel room with a large bed, a desk, a chair, and a view of the city.
A hotel room with a large bed, two bedside tables, a desk, a chair, and a patterned carpet.

The Kahala Grand Twin High Floor, Non Smoking

Wonderful
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
A cityscape with a prominent bridge over a river, surrounded by high-rise buildings and a mix of commercial and residential structures.
A hotel room with a large bed, two bedside tables, a desk, a chair, and a patterned carpet.
A hotel room with a large bed, a desk, a chair, and a view of the city.
A modern hotel room with a large bed, a desk with a chair, a standing lamp, and a view of a cityscape at night.

The Kahala Grand Room High Floor (3 occupancy), Non Smoking

Exceptional
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

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About the area

Map
1-1-3 Minatomirai, Yokohama, Kanagawa, 220-0012

What's nearby

  • Tokyo Bay - 2 min walk - 0.2 km
  • Pacifico Yokohama - 9 min walk - 0.8 km
  • Anpanman Museum - 10 min walk - 0.9 km
  • Yokohama Cosmo World - 14 min walk - 1.2 km
  • Landmark Tower - 18 min walk - 1.6 km

Getting around

  • Haneda Airport (HND) - 32 min drive
  • Yokohama Station - 18 min walk
  • Sakuragicho Station - 21 min walk
  • Kanagawa Station - 21 min walk
  • Minatomirai Station - 7 min walk
  • Shin-Takashima Station - 9 min walk
  • Takashimacho Station - 17 min walk

Restaurants

  • ‪Baydeck Beer & Grill - ‬8 min walk
  • ‪はま寿司 - ‬3 min walk
  • ‪味奈登庵 - ‬10 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪福満園 横浜グランゲート店 - ‬9 min walk

About this property

THE KAHALA Hotel & Resort YOKOHAMA

  • THE KAHALA Hotel & Resort YOKOHAMA offers a great location, putting you within just a 10-minute walk of Pacifico Yokohama and Tokyo Bay. Guests can be pampered with facials at the spa, and ＯＺＩＯ, one of 2 restaurants, serves Italian cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Minatomirai Station is 7 minutes and Shin-Takashima Station is 9 minutes.

At a glance

Hotel size

    • 146 rooms
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite valet parking (JPY 4000 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Limited valet parking on site
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Bed rails

Working away

  • Conference space (1647 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Art gallery on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held showerheads
  • Magnifying mirror
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Office
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Dining

ＯＺＩＯ - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
華暦 -Hanagoyomi- - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required. Open daily.
The KAHALA LOUNGE - This lobby lounge serves light fare only. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 6957 for adults and JPY 3162 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of JPY 3795 per stay

Renovations and closures

The following facilities or services will be unavailable from November 10 2026 to November 11 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
The property will be renovating from October 19 2026 to October 21 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees

Parking

  • Covered valet parking costs JPY 4000 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of JPY 3795 per stay
  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 4 years old are not allowed in the swimming pool or hot tub
  • Guests under 4 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Kahala & Yokohama Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel
THE KAHALA Hotel & Resort YOKOHAMA Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel Yokohama

Frequently asked questions

Does THE KAHALA Hotel & Resort YOKOHAMA offer free cancellation for a full refund?

Yes, THE KAHALA Hotel & Resort YOKOHAMA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at THE KAHALA Hotel & Resort YOKOHAMA?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM. The pool will be unavailable from November 10 2026 to November 11 2026 (dates subject to change).

Are pets allowed at THE KAHALA Hotel & Resort YOKOHAMA?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at THE KAHALA Hotel & Resort YOKOHAMA?

Yes. Valet parking costs JPY 4000 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at THE KAHALA Hotel & Resort YOKOHAMA?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at THE KAHALA Hotel & Resort YOKOHAMA and nearby?

THE KAHALA Hotel & Resort YOKOHAMA has a spa and an indoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near THE KAHALA Hotel & Resort YOKOHAMA?

Yes, there are 2 onsite restaurants, featuring Italian cuisine and ocean views.

What's the area around THE KAHALA Hotel & Resort YOKOHAMA like?

THE KAHALA Hotel & Resort YOKOHAMA is a short 7-minute walk from Minatomirai Station and 13 minutes' walk from Yokohama Cosmo World.

Have a question?

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THE KAHALA Hotel & Resort YOKOHAMA Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

What guests liked

  • The restaurant offered excellent dining experiences with high-quality food and exceptional service. (9 reviews)
  • Breakfast was highly recommended and delicious, with a variety of options including Western and Japanese dishes, with many guests praising the quality and taste. (10 reviews)
  • The pool and jacuzzi offered a wonderful view and were both clean and great. (4 reviews)
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From real guest reviews summarized by AI.
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Verified review

10/10 Exceptional

We stayed at the Kahala Resort and Hotel for three nights while exploring Yokohama with friends. It is a really great luxury hotel with plenty of amenities, good restaurants and excellent service. As with most things in Japan, everything was very clean and well maintained, and the people are very friendly, polite, and helpful. We loved our stay at the hotel.
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10/10 Exceptional

Beautiful hotel, fantastic staff. Super clean, an amazing stay! If you need a cab, they will assist. Very much enjoyed our time in tokyo! Highly recommend.
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10/10 Exceptional

This was genuinely one of the best stays I’ve ever had. Staff was extremely helpful and accommodating which made the stay feel even more special. Beautiful area right on the water and generally very walkable for wherever you’re going.
Verified review

10/10 Exceptional

Everything is perfect, but at least it’s not a very big resort in hotel. I highly recommend a Japanese restaurant.
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10/10 Exceptional

This is the best hotel I have stayed. The staff was absolutely cordial and professional and the food was delicious, the rooms clean and beautiful if I ever return to Tokyo I want to stay at The Kahala. Arigato!
Verified review

8/10 Very good

Location and room service
Verified review

10/10 Exceptional

Wonderful place to stay, everything was immaculate. Thank you so much!
Beautiful Lobby and Christmas tree.
My son really enjoyed his stay at the hotel.
Verified review

10/10 Exceptional

Highly recommended, staff is great and property is beautiful
Verified review

10/10 Exceptional

Very comfortable stay.
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10/10 Exceptional

The staff was very friendly and helpful. The room was beautiful and a beautiful view.
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10/10 Exceptional

Wonderful property with Hawaiian spirit, beautiful rooms with spectacular view on the Yokohama bay area and very nice staff.
Verified review

10/10 Exceptional

Staff polite and helpful. Room was clean. Lived our view. Food was good. Only wish they had more options. Didn’t need a fancy dinner each night.
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10/10 Exceptional

Beautiful hotel. Great service. Great view. Loved it.
Verified review

10/10 Exceptional

Hotel is very elegant and friendly both breakfast options buffet and room service was amazing. Beds and rooms are so comfortable. Staff is very friendly and polite. Enjoyed hearing Hawaiian words from staff and staff was able to speak English as well.
Room service
Lobby in 14th floor
Verified review

10/10 Exceptional

Nice view of room with amazing breakfast in room
Verified review

10/10 Exceptional

Nice view and deco of this hotel, super friendly and professional staff
Verified review

10/10 Exceptional

Excellent service.
Verified review

8/10 Very good

The surroundings and facilities are all good. It would be better if the buffet offered a wider variety of food and if the menu changed daily.
Verified review

10/10 Exceptional

The staff was very friendly and accommodating. The hotel amenities were top notch. The location was convenient and views were stunning.
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10/10 Exceptional

a cozy and spacious room. I liked the breakfast at Hanagoyomi.
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10/10 Exceptional

The view was very nice. The amenity was very nice as well
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10/10 Exceptional

The spa is amazing! Helpful and friendly staff. I had a great stay with only limited Japanese!
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8/10 Very good

This was an amazing hotel as far as the aesthetics and ambiance. The room was fantastic, spacious, and beautifully decorated. The hotel is beautiful and very modern and clean. The staff did seem a bit judgemental and I did not feel as welcome as I would've liked for the type of hotel and money you pay. I would recommend this hotel to locals that speak the language but but not to foreigners that look different than what they accept. Especially if you have tattoos or have a different look than what they're used to seeing. Overall great hotel but myself and my guest did not feel welcome. I would not stay here only for that reason. There's so many options to choose from in the same price point that will give you better service.
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10/10 Exceptional

Clean and comfortable . Staff were very friendly
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8/10 Very good

Feels like a quiet escape in the middle of the hustle and bustle of the city and everyday life but still within walking distance to shopping and dinning. Staff and service were very friendly and sweet.