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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Charlotte hotel with outdoor pool and bar/lounge

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Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Billiards
Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Right by the Billy Graham Library, Tru by Hilton Charlotte Airport Lake Pointe offers a fresh start with a breakfast buffet and an airport shuttle. Unwind at the seasonal outdoor pool or challenge friends to a game of billiards while connecting to in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • Free airport shuttle
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/game room
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Blackout drapes/curtains
  • Elevator
  • Arcade/game room
  • Dry cleaning/laundry service
The current price is CA $156
CA $180 total
includes taxes & fees
Apr 13 - Apr 14

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Hampton Inn & Suites Charlotte Airport Lake Pointe

  • Pool
  • Airport transfer
  • Pet-friendly
  • Parking available
9.4 out of 10, Exceptional, 1,011 reviews
The price is CA $161
CA $185 total
includes taxes & fees
Apr 13 - Apr 14
Hampton Inn & Suites Charlotte Airport Lake Pointe
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About the area

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208

What's nearby

  • Billy Graham Library - 3 min drive - 2.0 km
  • Bank of America Stadium - 7 min drive - 7.6 km
  • Charlotte Convention Center - 7 min drive - 8.1 km
  • Spectrum Center - 8 min drive - 8.8 km
  • Charlotte Douglas Airport Overlook - 9 min drive - 8.8 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 7 min drive
  • Concord, NC (USA-Concord Regional) - 26 min drive
  • Charlotte Station - 14 min drive
  • Gastonia Station - 23 min drive
  • Free airport shuttle

Restaurants

  • ‪Tequileria - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪The Olde Mecklenburg Brewery - ‬4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Located just 4.7 mi (7.6 km) from the airport, Tru by Hilton Charlotte Airport Lake Pointe offers a free shuttle (available 24 hours). You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Also, Bank of America Stadium and Charlotte Convention Center are within a short drive. Fellow travelers like the helpful staff and overall property condition.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 108 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (USD 10 per day)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Transfers

    • Free airport shuttle on request (available 24 hours)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • Bar/lounge
  • Coffee/tea in a common area

What to do

  • Pool table
  • Bicycle rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)
  • Mobile key entry
STAR_OUTLINE

Special features

Dining

Tru Lobby Bar - Onsite bar.
MONETIZATION_ON

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Self parking costs USD 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May to October

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Does Tru by Hilton Charlotte Airport Lake Pointe offer free cancellation for a full refund?

Yes, Tru by Hilton Charlotte Airport Lake Pointe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tru by Hilton Charlotte Airport Lake Pointe?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Tru by Hilton Charlotte Airport Lake Pointe?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru by Hilton Charlotte Airport Lake Pointe?

Yes. Self parking costs USD 10 per day.

Is airport shuttle service offered by Tru by Hilton Charlotte Airport Lake Pointe?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Tru by Hilton Charlotte Airport Lake Pointe and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness center. Tru by Hilton Charlotte Airport Lake Pointe also has an arcade.

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Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Tyshawn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daisy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Everything was really nice and clean. Only negative was finding a box of condoms on the floor by the bed my 10 year old was sleeping in. Breakfast was good and had plenty of variety. Beds were as comfortable as can be expected.
Stefanie, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Lydia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
I really enjoyed our one night stay at the Tru. Would definitely come back. However the breakfast, even though it was tasty, used a lot of plastic. Since there was a rating for eco friendly, they could find a way to use less plastic. Thank you. Otherwise, the room was clean, beds very comfortable, sheets were nice and the service was very good.
Mary, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joanna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Yasmin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Willy, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Could have been better!
I was disappointed that the pillows were too soft and flat, but worst of all was the wear and tear on the sheets - they were so worn in places that it felt like sandpaper on my legs. Folks at the front desk were not that friendly. Loved the look of the lobby and the 24/7 available snacks. If you want to be environmentally friendly, ditch the plastic water bottles.
Regan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sheri, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Stephen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I'd stay again
During my weekend stay, overall everything was great and clean. Customer service was friendly and welcoming. I appreciated the carpet free room and quietness after a certain time. Breakfast was good as well and a nice selection to choose from. The location was very convenient to local restaurants and events as well. My least favorite part was the paying for parking per night. The front desk did let us know that when using a third party to book hotel, it is not easily seen in the fine print. Even with that, I enjoyed the hotel.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Leonora, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good but not as nice as in the past
Enjoy staying at this hotel for access to airport shuttle service. Parking rate increased dramatically which is not much less than long term parking at the airport. Also, found the sheets were not as soft as in the past so sleeping wasn’t as pleasant.
Cathie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leonora, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent as always
Always a great choice for us!
Keith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ernest, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

joel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Was clean and bed was comfortable
John, 1-night trip
Verified Expedia guest review