Elephant Hills Resort

4.0 star property
Family-friendly hotel in Victoria Falls with 3 restaurants and golf course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elephant Hills Resort

Exterior
3 outdoor pools
Terrace/patio
Exterior
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Casino
  • Airport transfer
  • Bar
  • Gym
  • Pool
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Golf course
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Outdoor tennis court
  • Fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Television
  • Garden
The price is CA $384
CA $450 total
includes taxes & fees
Jan 3 - 4 Jan 2025

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About the area

Map
328 Parkway Drive, Victoria Falls

What's nearby

  • Victoria Falls National Park - 7 min walk
  • Devil's Pool - 9 min drive
  • Victoria Falls Bridge - 9 min drive
  • Victoria Falls Field Museum - 11 min drive
  • Mosi-oa-Tunya National Park - 21 min drive

Getting around

  • Victoria Falls (VFA) - 26 min drive
  • Livingstone (LVI) - 43 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Munali Coffee - ‬19 min drive
  • ‪The Boma - ‬5 min drive
  • ‪The Lookout Café - ‬10 min drive
  • ‪Royal Livingstone Lounge - ‬13 min drive
  • ‪Rainforest Cafe - ‬8 min drive

About this property

Elephant Hills Resort

Elephant Hills Resort puts you within a 10-minute drive of Victoria Falls and features a golf course and a casino. You can visit the spa to be pampered with hot stone massages, facials, or mani/pedis, and Mapopoma Lounge, one of 3 restaurants, serves lunch and dinner. Other highlights include 3 outdoor pools, a poolside bar, and a fitness center. Fellow travelers say good things about the room service.

Languages

English

At a glance

DONE

Hotel size

    • 276 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
    • Guests are kindly requested to provide resort with arrival details in advance.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle from 6 AM to 8 PM*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Bowling alley
  • Playground
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Racquetball/squash
  • Volleyball
  • Bowling alley
  • Ecotours
  • Golfing
  • Pool table
  • Hiking/biking trails nearby
  • Rafting nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • Golf course on site
  • 3 outdoor pools
  • Casino
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Outdoor tennis court
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Phone accessibility kit

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a spa tub. The spa is open daily.

Dining

Mapopoma Lounge - This restaurant serves lunch and dinner.
Samukele-Carvery - Overlooking the golf course and pool, this restaurant serves lunch and dinner. Open daily.
Kasibi Terrace - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • An effective city/local tax rate of 2.00 percent will be charged

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15.00 per person (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 3 and 11 costs USD 8 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 5642/2005

Also known as

Elephant Hills
Elephant Hills Resort
Elephant Hills Resort Victoria Falls
Elephant Hills Victoria Falls
Elephant Hills Hotel
Elephant Hills Victoria Falls
Elephant Hills Resort Hotel
Elephant Hills Resort Victoria Falls
Elephant Hills Resort Hotel Victoria Falls

Frequently asked questions

Does Elephant Hills Resort offer free cancellation for a full refund?
Yes, Elephant Hills Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Elephant Hills Resort?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Elephant Hills Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Elephant Hills Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Elephant Hills Resort?
Yes, an airport shuttle is available from 6 AM to 8 PM on request. The charge is USD 15.00 per person one-way.
What are the check-in and check-out times at Elephant Hills Resort?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 10 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Elephant Hills Resort?
Yes, there's a casino.
What is there to do at Elephant Hills Resort and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes bowling, ecotours, and racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Elephant Hills Resort also has a casino and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Elephant Hills Resort?
Yes, there are 3 onsite restaurants, featuring golf course views.
Does Elephant Hills Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Elephant Hills Resort like?
Elephant Hills Resort is located by the river, a short 7-minute walk from Victoria Falls National Park and 14 minutes' walk from Zambezi River.

Elephant Hills Resort Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Sophia, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Liked room, view and friendlyness of staff.
Leroy, 1-night trip
Verified Expedia guest review

8/10 Very good

Happy with warm staff and close to touristic attractions.
Felistas, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very good accommodations and the Safari was good.
Joseph, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Francis, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This is a world class 5 star resort with guest services second to none. They are very accommodating and will go above and beyond for you. The resort and grounds are immaculate. Magnificent views of Zambezi and can see the spray from the falls. We stayed here for three weeks and I would highly recommend it. Sharon and her whole team at guest services were spectacular and always went the extra mile to ensure we had a comfortable stay. Trinity and his team at the front desk are very accommodating. Peter and his team in the restaurant and kitchen provide amazing service.You can truly immerse yourself in the African culture here if you desire
patrick Richard, 18-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay. Facilities were top notch, staff helpful.
Mark, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Not the most modern, but more than makes up for that with full guest services, cleanlines, and friendly and helpful staff! Going back.
charles, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Kim, 1-night trip
Verified Expedia guest review

8/10 Very good

Very friendly and helpful staff. Has everything you need except airport thansfers ($30 pp each way !) Golf course requires more attention but still playable.Probably try another of many available hotels in Vic Falls, next time.
Rory, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Linda, 1-night trip
Verified Expedia guest review

8/10 Very good

Pierre, 1-night trip
Verified Hotels.com guest review

6/10 Good

I had a bad room experience.. lights didn’t work, water everywhere with shower and it didn’t drain, toilet kept running, air conditioner very noisy, connecting room noisy at 6:15 am and the connecting door banged. At around 11:00 pm I thought someone was breaking into the room Difficulty getting room change and your machines wouldn’t accept my credit card … it was fine the night before
Patrick, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Service by reception Witness is outstanding. We booked two twin beds room but not available when we checked in. He offered to add one bed to our room and then changed to another room next day. Customer relation manager also sent a fruit basket and a bottle of wine next day. Service is outstanding.
Philip, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

sekhar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Expedia guest review

2/10 Poor

Dr N K Kirimi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

bayhtubs extremely slippery need safrty treadsin tubs to prevent falling during shower. My husband was taking a shower and slipped bruising his backside
Kathleen, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Willem JS, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Memorable festive season in Victoria Falls
It was a perfect stay, good value for money. The staff were cautious and always available.
Langton, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

I liked the golf course although the hotel is not doing much to advertise the golf course to the tourist , out of the hundreds of the people booked at hotel on the 24th only 2 people from the hotel played , the rest were locals 2) the hotel could have organized better entertainment that does not affect those who don’t like loud music , however loud music was played on the 24th and 25th Dec disturbing those who needed to rest . Considering the hotel talks a lot abt preserving nature and the animals I feel the animal kingdom was invaded and disturbed by such loud music and the hotel compromising on their own values . 3) parking was poorly oganised and visitors ended up parking way far from the hotel risking being attacked by roaming animals at nite as the lighting in the garden is dull and poor. 4) most members of the staff were not aware of certain processes and procedures and ended up saying the wrong things or misleading customers , training to deal with crowds and knowing what to say or refer upwards when in doubt wld help 5) too many trainees and hired waiters who did understand the operations and how to serve the customers was a big challenge tonthe customer experience, again this could have avoided by preparing and equping the waiters
Verified Expedia guest review

10/10 Exceptional

Cleopas, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

3-night trip
Verified Expedia guest review

10/10 Exceptional

Very friendly staff and good location in Victoria Falls, not very far cab ride from town. Nice spacious room. We only stayed overnight and can't comment on the amenities though.
Mike, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Extremely comfortable and very large suite. Excellent breakfast with great choice. Very efficient and friendly work force. Great grounds with plenty of widelife. Free shuttle to and from town centre. Highly recommended and good value.
4-night romance trip
Verified Expedia guest review