The Cliffs Hotel and Spa

Hotel with spa, near Avila Hot Springs

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When you stay at The Cliffs Hotel and Spa, you'll be just a 5-minute drive from Avila Hot Springs and Pismo Beach Pier. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other highlights.
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Internet access
  • Restaurant
  • Connecting rooms available

Room options

Showing 2 of 2 rooms
A hotel room with two beds, a desk with a computer, a TV, and a large window with blinds.

Deluxe Room, 2 Queen Beds, Mountain View (2 Queen Non Ocean View)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds
A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Deluxe Room, 1 King Bed, Mountain View (King Non Ocean View)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
2757 Shell Beach Road, Pismo Beach, CA, 93449

What's nearby

  • The Spa at Dolphin Bay - 2 min walk - 0.2 km
  • Pismo Preserve - 2 min walk - 0.2 km
  • Eldwayen Ocean Park - 1 min drive - 2.2 km
  • Avila Hot Springs - 1 min drive - 2.6 km
  • Pismo Beach Pier - 5 min drive - 7.7 km

Getting around

  • San Luis Obispo County Regional Airport (SBP) - 12 min drive
  • Santa Maria, CA (SMX-Santa Maria Public) - 31 min drive
  • Grover Beach Station - 13 min drive
  • San Luis Obispo Station - 15 min drive
  • Guadalupe Station - 23 min drive
  • Free train station pick-up

Restaurants

  • ‪Old West Cinnamon Rolls - ‬4 min drive
  • ‪Wooly's - ‬4 min drive
  • ‪Splash Café Pismo Beach - ‬4 min drive
  • ‪Giuseppe's Cucina Italiana - ‬4 min drive
  • ‪San Luis Yacht Club - ‬7 min drive

About this property

The Cliffs Hotel and Spa

  • When you stay at The Cliffs Hotel and Spa, you'll be just a 5-minute drive from Avila Hot Springs and Pismo Beach Pier. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other highlights.

At a glance

CHECK-IN
4:00 p.m.
CHECK-OUT
12:00 p.m.

Hotel size

    • 160 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • WiFi and wired internet access in public areas*

Parking

    • Onsite valet parking (fees apply)
    • Wheelchair-accessible parking on site

Transfers

    • Free train station pick-up

Other information

    • Smoke-free property

Have a question?

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The Cliffs Hotel and Spa Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Verified review

10/10 Exceptional

This is one of the nicest hotels we’ve stayed at since we’ve been coming to Pismo. The staff was exceptionally kind and accommodating, from booking to the front desk to housekeeping to Marisol restaurant (who makes an excellent margarita!) The beds were very comfortable and the rooms spacious & quiet. We came at a difficult time during the quarantine and the Cliffs gave us a much needed, stress free reprieve from the rest of the world for a few days.
Verified review

8/10 Very good

The hotel has a beautiful view of the ocean and the property. All of the amenities were closed do to the Covid 19 pandemic. Not the fault of the hotels. This is a beautiful place and will be booking an other weekend stay in the future.
Verified review

10/10 Exceptional

Great hotel - amazing service.

This hotel is always a gem. We’d been booked on a cruise among this virus issue and it’d been cancelled. Told my daughter let’s go to The Cliffs and pretend we’re on a cruise. Ate every meal at Marisol had drinks in the hot tub. It was great - hot was squeaky clean.
Verified review

10/10 Exceptional

Was pleased with everything overall in general. Great time.
Verified review

10/10 Exceptional

the location, hotel being pet friendly and the cleanliness of the place.
Verified review

4/10 Fair

The check in was confusing. I booked a "classic" room with a king bed and a sea view. When I arrived the front desk gave me a garden view because the there is no such thing as a classic sea view room at there hotel. The Front Desk Manager made it right and upgraded is to a not classic sea view room. On check out they wanted an additional $180 dollars even though I prepared with expedia. After fifteen minutes of explaining and waiting for mangers they took it off the bill. Please get this problem straightened out. I am certain they will be contacting you.
Verified review

8/10 Very good

NYE

An amazing resort with a great gym.its on a cliff over a beach with views of the Channel Islands. Really nice breakfast buffet and NYE dinner/party. I will be back
Verified review

10/10 Exceptional

Highly recommend - take me back

Highly recommend this place. Excellent service, perfect location, excellent facilities, excellent breakfast
Verified review

10/10 Exceptional

One of the best places to stay in Pismo. The ocean view rooms are the best!
Verified review

6/10 Good

There was rarely anyone at the front desk. I had to ask two different people to get a blow dryer that worked and I gave up on asking some questions because there was no one around. Except the valet guys. They were all really nice. I didn’t care for the fact that the parking lot was so small that I had to valet park several times. Not a big deal, just a little annoying. The property could use a refresh. Small bathrooms. The room was fairly clean.
Verified review

4/10 Fair

No microwave, no continental breakfast.
Verified review

8/10 Very good

Very nice... if only...

The view is awesome, the beds are divine with enough pillows to satisfy the pickiest pillow person! The restaurant was delightful. All that being said... the front desk staff as well as staff "in charge" of booking the shuttle van leave a lot to be desired. I'll be forgiving and chalk it up to inexperience (new hires?) because it's hard to believe that this property would allow such behavior toward paying guests. If it hadn't been for the rudeness experienced at the hands of these seemingly "careless" employees, I would have given a full "excellent" rating. Don't let the fact that this property is older deter you from enjoying it's perfect location and beautiful views. It is well maintained and the rest of the staff was absolutely attentive!
Verified review

8/10 Very good

Everything was good, except, my bathing suit was taken from my room, and the staff could not find it. At checkout, they said they will try to find and send it to me,but after a week, i don;t have it, i am pretty sure it was taken from the room, i hung it on the door hanger, after returning from the swimming pool, and the next day we went out for several hours, upon return, i wanted to go swimming and my suit was gone,and the staff could not find it, so, i am pretty upset, specially, we have stayed at this hotel many a times over the past decades, the sad part is, they didn't even offer any compensation for it, was a very expensive suit and almost brand new, next time, i will make sure to mention it and just not have the room cleaned, very disappointed.
Verified review

8/10 Very good

Clean and close to the beach. Friendly staff. Loved the pool but could be warmer as it is really foggy in the area
Verified review

10/10 Exceptional

Spa clean smell everywhere, not super crowded, on the water
Verified review

8/10 Very good

Hotel was great only do understand why we have to pay separate for the coffee even you paid for the vouchers!
Verified review

10/10 Exceptional

Everything was great! Wish I would have had more time to stay and relax!!
Verified review

10/10 Exceptional

Fantastic value
Verified review

10/10 Exceptional

Beautiful Resort

Our stay was exactly what we needed & expected from the Cliffs....relaxing, comfortable & very enjoyable, with an amazing pool & ocean view.
Verified review

10/10 Exceptional

Check in was easy, friendly, the valet plugged in my car and made sure it was charged, the pool and hot tub were well maintained, clean and comfortable (although sometimes very busy), views and beach access were perfect
Verified review

10/10 Exceptional

very nice property

staff was wonderful very accommodating we arrived at 11 and they had us in a room within 15 min was very clean. will defiantly stay again.
Verified review

10/10 Exceptional

Amazing location and hotel / restaurant
Verified review

6/10 Good

Meh

I felt that the person checking me in should have actually told me what amenities were available to me. They told me nothing. Just checked me in. I had no idea what the place had to offer. I don’t know the name of our check in person but it was a young man with dreadlocks. He wasn’t rude but he didn’t offer any information either. The room was clean and bedding was nice but the bathroom seemed like it needed a facelift. Yellowing grout etc.
Verified review

8/10 Very good

Nice enough

Nice property but it’s worn and dated. Beds are comfortable yet dangerously tall. Beautiful view.
Verified review

8/10 Very good

Valet staff was awesome...our room was clean, quiet and cozy... front desk staff was not super friendly... but they had many people in and out and were trying to manage the flow of guests. Beautiful location and ambiance. Avoid the Spa at all costs- got a massage and came back bruised terribly. I get massages regularly from all over and never ever have I been bruised. Feeling sore after a deep tissue is normal but I was literally black and blue to the point where it was hard to sleep/sit in our car.