1. There is good 5g cell network two metres away from the Hotel, but as soon as you enter the building, mysteriously there is no signal to even make calls. There are two wifi options...a free version which barely works and is about 1mb/sec or a premium version for 6 pound a day. I haven't had to pay for normal wifi at a hotel for years!
2. Room service don't touch your room unless you have booked it that same morning. You have to request every day at reception, you can't request in advance. I didn't know this and hung the please service sign on door, but room wasn't serviced as I hadn't alerted reception that morning. I went to reception and requested room service for the next day, and they told me I can't request in advance, I can only request in the morning before 10am. I requested in the morning for room service for the rest of my stay. They came that day - but then the following day they didn't clean my room again, despite me hanging the sign requesting a clean on my door. Pretty disappointing considering the price of the Hotel.