Nestled near Government Gardens, Pullman Rotorua offers a tranquil retreat with modern comforts. Dine al fresco at Barrel & Co Bar and Grill, enjoy a drink at the bar or work out in the gym. With free in-room WiFi and helpful multilingual staff, this luxury eco-certified hotel is perfect for relaxation.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Parking available
Electric vehicle charging point
Bar
24/7 front desk
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Valet parking
24-hour room service
4 meeting rooms
Meeting rooms
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front-desk safe
Feel at home (6)
Connecting/adjoining rooms available
Premium TV channels
Daily housekeeping
Blackout drapes/curtains
Elevator
Minibar
The current price is CA $178
CA $178
CA $205 total
includes taxes & fees
May 18 - May 19
Room options
Available filters for rooms
Showing 19 of 19 rooms
View all photos for Deluxe Room, 1 King Bed, Lake View (Deluxe)
Deluxe Room, 1 King Bed, Lake View (Deluxe)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
Lake view
Sleeps 3
1 King Bed
View all photos for Executive Suite, 1 King Bed, Lake View
Executive Suite, 1 King Bed, Lake View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
Sleeps 2
1 King Bed
View all photos for Superior Room, 2 Queen Beds, City View
Superior Room, 2 Queen Beds, City View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
26 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for Superior Room, 1 King Bed, Lake View
Superior Room, 1 King Bed, Lake View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
26 sq m
Lake view
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 King Bed, City View
Deluxe Room, 1 King Bed, City View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
33 sq m
City view
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 King Bed, Lake View
Deluxe Room, 1 King Bed, Lake View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
33 sq m
Lake view
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 King Bed, City View (Deluxe)
Deluxe Room, 1 King Bed, City View (Deluxe)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
City view
Sleeps 3
1 King Bed
View all photos for Superior Room, 1 King Bed, City View
Superior Room, 1 King Bed, City View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
26 sq m
City view
Sleeps 3
1 King Bed
View all photos for Superior Suite, 1 King Bed, City View
Superior Suite, 1 King Bed, City View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
55 sq m
City view
Sleeps 2
1 King Bed
View all photos for Superior King Room with Lake View
Superior King Room with Lake View
Sleeps 2
1 King Bed
View all photos for Deluxe Executive King Room with Lake View
Deluxe Executive King Room with Lake View
Sleeps 2
1 King Bed
View all photos for Superior King Room with City View
Superior King Room with City View
Sleeps 2
1 King Bed
View all photos for Deluxe King Room with Lake View
Deluxe King Room with Lake View
Sleeps 2
1 King Bed
View all photos for Deluxe King Room with City View
Deluxe King Room with City View
Sleeps 2
1 King Bed
View all photos for Superior King Suite with City View
Superior King Suite with City View
Sleeps 2
1 King Bed
View all photos for Superior Two Queen Room with Lake View
Superior Two Queen Room with Lake View
Sleeps 2
2 Double Beds
View all photos for Executive King Suite with Lake View
Executive King Suite with Lake View
Sleeps 2
1 King Bed
View all photos for Deluxe Executive King Room with City View
Deluxe Executive King Room with City View
Sleeps 2
1 King Bed
View all photos for Superior Two Queen Room with City View
When you stay at Pullman Rotorua, you'll be within a 10-minute drive of Skyline Rotorua. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.
Languages
Chinese (Mandarin), English, Filipino, French, Hindi, Japanese, Spanish
At a glance
Hotel size
130 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite valet parking (NZD 59 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Water dispenser
Working away
4 meeting rooms
Conference space (1227 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Fitness center
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 59
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Stairway handrail height (inches): 51
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
49-inch Smart TV
Premium digital channels
Streaming services
Pay movies
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Partially open bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Dining table
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Restaurant dining guide
Special features
Dining
Barrel & Co Bar and Grill - Onsite steakhouse. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately NZD 49 for adults and NZD 25 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 percent
Children & extra beds
Rollaway beds are available for NZD 150 per night
Parking
Covered valet parking costs NZD 59 per day with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Pullman Rotorua Hotel
Pullman Rotorua Rotorua
Pullman Rotorua Hotel Rotorua
Pullman Rotorua (Opening January 2020)
Frequently asked questions
Does Pullman Rotorua offer free cancellation for a full refund?
Yes, Pullman Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pullman Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pullman Rotorua?
Yes. Valet parking costs NZD 59 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Pullman Rotorua?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Pullman Rotorua and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Pullman Rotorua?
Yes, Barrel & Co Bar and Grill offers alfresco dining.
What's the area around Pullman Rotorua like?
Pullman Rotorua is a short 4-minute walk from Eat Street and 5 minutes' walk from Rotorua Night Market.
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Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Restaurant
Bathroom
Bed
Parking
Breakfast
Shower
View
What guests liked
The restaurant offered a great menu with prompt service and convenient dining options. (9 reviews)
The breakfast buffet offers a wide range of options and is conveniently located for guests. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Mar 1, 2025
Great stay
Lovely hotel in a good location. Very spacious rooms. Providing cold filtered water and fresh milk to teas and coffees. Nice touch. Helpful reception team.
Manjinder
Manjinder, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2025
Perfectly located accommodation with plenty of food and shipping options. Very nice facility.
Gregory
Gregory, 2-night romance trip
Verified Expedia guest review
8/10 Very good
Jan 10, 2025
Best place you will find in the area. Elevated style and sophisticated choices are not to be had around here.
Heather
Heather, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2025
David
David, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Nasim
Nasim, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 3, 2025
Nice property
Greg
Greg, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 2, 2025
Anixa
Anixa, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 29, 2024
Location!!
Ashley
Ashley, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 28, 2024
Good service
Yiming
Yiming, 2-night family trip
Verified Expedia guest review
8/10 Very good
Dec 28, 2024
Nice
Frederico
Frederico, 2-night trip
Verified Expedia guest review
8/10 Very good
Dec 27, 2024
The parking is an issue if you do not want to pay the $49 a day through the hotel
richard
richard, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 24, 2024
Patricia
Patricia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 22, 2024
Yanbo
Yanbo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2024
Janak
Janak, 2-night trip
Verified Expedia guest review
4/10 Fair
Dec 21, 2024
Muniba
Muniba, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 11, 2024
Amazing helpful staff always ready to help !
our special thanks Annabelle ( with all smiles) & full energy to help customers 👏👏
Geetha
Geetha, 3-night family trip
Verified Expedia guest review
8/10 Very good
Dec 11, 2024
Great rooms with comfortable beds and all the amenities you need.
Susan
Susan, 1-night trip
Verified Expedia guest review
8/10 Very good
Dec 8, 2024
The room are huge and the bathroom set up are excellent very functional.
JOSE
JOSE, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 2, 2024
Rohan
Rohan, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 27, 2024
Lots hidden costs!
Zhenjun
Zhenjun, 2-night family trip
Verified Expedia guest review
6/10 Good
Nov 24, 2024
Very disappointed in our stay here. For the money you pay we expected more
Room was not ready at checkin. Staff not attentive
Glasses in the room dirty, no soap left in the room, the fact you have to ring to get shower caps,
You have to go down stairs for milk if you require this in your coffee or tea
We won’t be staying here again