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Tru by Hilton West Memphis, AR

2.5 star property
West Memphis hotel with indoor pool

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Photo gallery for Tru by Hilton West Memphis, AR

Room, 2 Queen Beds, Accessible, Bathtub
Business centre
Indoor pool
Lobby
Lobby

Reviews

8.6 out of 10
Excellent
In the heart of West Memphis, Tru by Hilton West Memphis, AR offers a vibrant vibe with a breakfast buffet and arcade/game room. Unwind in the indoor pool or stay active at the gym; enjoy free self parking and express check-in/check-out for added convenience. Guests rave about the helpful staff.

Popular amenities

  • Gym
  • Non-smoking
  • 24/7 front desk

Main amenities (11)

  • Housekeeping (on request)
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/game room
  • Convenience store
  • TV in a common area

Feel at home (6)

  • Elevator
  • Bathtub or shower
  • Flat-panel TV
  • Premium bedding
  • Arcade/game room
  • Free self parking
The current price is CA $135
CA $156 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Netflix
Satellite channels
Desk
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Netflix
Satellite channels
Desk
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Netflix
Satellite channels
Desk
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Netflix
Satellite channels
Desk
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Netflix
Satellite channels
Desk
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Netflix
Satellite channels
Desk
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub

Highlights

Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Netflix
Satellite channels
Desk
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
Exterior

La Quinta Inn & Suites by Wyndham West Memphis

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
8.6 out of 10, Excellent, 1,001 reviews
The price is CA $102
CA $118 total
includes taxes & fees
May 26 - May 27
La Quinta Inn & Suites by Wyndham West Memphis
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About the area

Map
1400 N.18th St., West Memphis, AR, 72301

What's nearby

  • Southland Casino Racing - 4 min drive - 2.4 km
  • Beale Street - 9 min drive - 11.6 km
  • Bass Pro Shops at the Pyramid - 9 min drive - 11.2 km
  • National Civil Rights Museum - 9 min drive - 11.8 km
  • FedEx Forum - 9 min drive - 12.3 km

Getting around

  • Memphis International Airport (MEM) - 20 min drive
  • Memphis Central Station - 13 min drive

Restaurants

  • ‪Southland Casino Hotel - ‬2 min drive
  • ‪Church's Chicken - ‬3 min drive
  • ‪Flying J Travel Center - ‬3 min drive
  • ‪Sammy Hagar's Red Rocker Bar & Grill - ‬20 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Tru by Hilton West Memphis, AR

When you stay at Tru by Hilton West Memphis, AR, you'll be within a 10-minute drive of Beale Street and Mississippi River. For a bit of exercise, you can visit the fitness center or go for a swim in the indoor pool. Also, Peabody Ducks and Bass Pro Shops at the Pyramid are within a short drive. Fellow travelers love the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 10 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–9:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Grocery/convenience store
  • Pool gate

What to do

  • Pool table
  • Hiking/biking trails nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 2015
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Housekeeping (on request)
  • Mobile key entry

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Frequently asked questions

Does Tru by Hilton West Memphis, AR offer free cancellation for a full refund?

Yes, Tru by Hilton West Memphis, AR does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tru by Hilton West Memphis, AR?

Yes, there's an indoor pool.

Are pets allowed at Tru by Hilton West Memphis, AR?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru by Hilton West Memphis, AR?

Yes, there's free self parking.

What are the check-in and check-out times at Tru by Hilton West Memphis, AR?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Tru by Hilton West Memphis, AR?

No, this hotel doesn't have a casino, but Southland Casino Racing (4-min drive) is nearby.

What is there to do at Tru by Hilton West Memphis, AR and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and an arcade.

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Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Shower
Bed
Location
Microwave
Casino
Building
Food

What guests liked

  • Breakfast was consistently described as good, delicious, and fantastic with a variety of options. (32 reviews)
  • The pool area was impressive and enjoyable. (3 reviews)
  • Pets were warmly welcomed and comfortably accommodated with a well-maintained and clean designated pet area. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

People where nice and when you ask them a question they tried to answer it and the breakfast was good
Kenneth, 1-night trip
Verified Expedia guest review

8/10 Very good

Christina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Property is nice and updated, but the room lacked cleaning. There was hair all over the shower and looked like it had been dried not cleaned. There we giant stains on the curtains and chairs. Overall just felt like it hasnt had a good cleaning in a while.
Amber, 2-night trip
Verified Expedia guest review

10/10 Exceptional

clean
Michelle, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Noel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bathroom in room wasn’t the cleanest
lillian, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jakiya, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Diedrich, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Christina, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Across from casino

Was passing through and spent the night. Located right across from the casino. Good location but kindy sketchy at night. Room was clean and bed was comfortable. Would recommend this hotel
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brandon, 1-night trip
Verified Expedia guest review

4/10 Fair

Was told it was a handi-cap room. It was not
Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Blind in room was held in place by binder clips to keep up. Toilet was loose in room. Clean beds and quick in and out for travel. Not bad overall
Ken, 1-night trip
Verified Expedia guest review

6/10 Good

The stay here was decent however the area is just a bit odd driving to get to the location of the hotel you have to go through a residential area and it is very rundown. The hotel was very nice and the room was clean however there was a sewer smell in the bathroom until we ran the water in the shower.
Cris, 1-night trip
Verified Expedia guest review

4/10 Fair

The homes behind the hotel are so rundown that we were afraid to stay at first. The hotel should pay to have a tall fence put up so you cannot see those homes. Our shower was out of shampoo. The tables in our room had some sticky stuff on them. When we checked in we told the staff member we were leaving early in the morning before breakfast started and requested some yogurt or muffins be sat out for us. She said she would notify the morning person. When I checked out in the morning the most person stated she knew nothing about it and was not able to help us. I told her that we have stayed at several other Tru hotels and they have always been very accommodating when we check out early. Coffee cups did not have lids. Coffee was luke warm.
Cari, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Right off the highway, but quiet room.
Harry, 1-night family trip
Verified Travelocity guest review

6/10 Good

It’s in the hood
Danny, 1-night trip
Verified Expedia guest review

8/10 Very good

Loving Tru Hilton

The people were amazing and helpful with our issue. They guided me in the right direction for the situation we were in. I originally made reservation on hotels.com then changed dates up a day earlier with hotel not hotels.com. Got to hotel and they said my reservation was for day after I arrived. Hotel told me to call hotels.com so I did and they changed reservation. Only thing bad about this place is that the wallpaper was coming off in bathroom and facets in tub were very loose. Everything else was perfect in room and downstairs in lobby. They have a huge breakfast bar too.
kelly, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice facility!! Could work on the water pressure in the shower.
Meleiah, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Not a bad place and not too far from Memphis, TN. Great price point.
Mikella, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed my stay.
Britnee, 4-night trip
Verified Expedia guest review

8/10 Very good

Quick trip

Amazing Amazing front desk service. Shawna was amazing and very informative for places to go. I wish the room had a microwave wish was odd it didn't. It is directly ny the freeway but i did emjoy the room facing the casino .
Christina, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Weekend stay

Front desk is so friendly they were efficient and really.made a point to greet guest in passing.
Christina, 2-night trip with friends
Verified Hotels.com guest review