Need a geography degree to find one's way around;
Coffee best avoided;
Bed too soft;
Room entry system archaic;
Risk of being charged twice for same stay.
Friendly staff and nice location.
Lovely character hotel. Room was excellent and we were upgraded to a suite. Very close to the station. Only one station away from David Austin Rose garden. Restaurant was good also.
We really enjoyed our stay, food choice was good for evening meals and not too over priced. Self serve breakfast had a very good variety of food, from full English to cereals and fruit etc. Room and beds were very comfortable. Receptionist on Friday and Saturday evening, was very helpful. We are not tekkie, so she went above and beyond to help us book a local taxi firm for a wedding venue 10 minutes away. Price was what we expected to pay, and they were on time and pleasant. All staff at hotel were very helpful and pleasant. Thank you
Beautiful hotel with lovely grounds. On arrival was met by friendly staff. Rooms large clean and an excellent standard. The food was of a high standard. I canât knock it. Will definitely be returning
Weve stayed here many tines in the past and always loved it. Sadly now it has changed hands we are disappointed with the service in rhe restaurant for dinner and breakfast....the pool is no longer in use...and the layout is now confusing.
Generally a good stay, the room was a good size and we had interconnecting rooms with the teenage kids. Itâs a little tired in places, the shower heads all need de-scaling and whilst it was perfectly clean, it needs a little spruce up. Biggest issue for me, and hence the lower than average score in comfort was that the rooms were incredibly warm over night, and couldnât open the windows. I could have called down and asked for a fan but we were off again at 10:30. I know that other hotels that donât have air conditioning nor opening windows email you beforehand and preemptively provide fans (we stay in hotels 2-3 times a week in the UK and internationally quite frequently)
We would stay here again, the car park is massive and the buildings are conference-like and so very functional, the bar and food was all good too.
Bed was lovely - large and comfortable
Room was clean
Check in/out was fine and speedy
Food in restaurant was ok, but limited if you are vegan
Service was very slow
Hotel was clean but decor is dated and could do with redecorating.
Carpets look tired and worn
A very pleasant hotel, conveniently located near the centre of Shifnal which was very good value for an overnight break. Helpful staff, clean and quiet room.