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Extended Stay America Suites Memphis Germantown West

2.5 star property
Hotel in Memphis

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Photo gallery for Extended Stay America Suites Memphis Germantown West

Deluxe Studio, Multiple Beds, Accessible, Non Smoking
Exterior
Lobby
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
Deluxe Studio, Multiple Beds, Accessible, Non Smoking
Located in the heart of Germantown, Extended Stay America Suites Memphis Germantown West offers a warm welcome with to-go breakfast and laundry facilities. Connect to WiFi, unwind with a newspaper, and enjoy extended parking - amenities that have left previous guests appreciative of the helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Non-smoking
  • Pet-friendly
  • Free breakfast
  • 24/7 front desk
  • Free parking
  • Laundry facilities

Main amenities (8)

  • Daily housekeeping
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Free newspapers in the lobby

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CA $108
CA $131 total
includes taxes & fees
Jun 18 - Jun 19

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed
Exterior

Extended Stay America Suites Memphis Germantown

  • Free breakfast
  • Pet-friendly
  • Free WiFi
  • Air conditioning
6.6 out of 10, 945 reviews
The price is CA $115
CA $138 total
includes taxes & fees
Jun 15 - Jun 16
Extended Stay America Suites Memphis Germantown
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About the area

Map
6325 N Quail Hollow Rd, Memphis, TN, 38120

What's nearby

  • Baptist Memorial Hospital-Memphis - 5 min drive - 3.6 km
  • Memphis Botanic Garden - 9 min drive - 8.1 km
  • Shelby Farms Visitor Center - 9 min drive - 8.8 km
  • University of Memphis - 10 min drive - 9.6 km
  • Wolfchase Galleria - 15 min drive - 19.7 km

Getting around

  • Memphis International Airport (MEM) - 16 min drive
  • Memphis Central Station - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Panda Express - ‬16 min walk
  • ‪Central BBQ - ‬9 min walk
  • ‪Bog & Barley - ‬10 min walk

About this property

Extended Stay America Suites Memphis Germantown West

When you stay at Extended Stay America Suites Memphis Germantown West, you'll be within a 15-minute drive of University of Memphis and Wolfchase Galleria. Free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9:30 AM
  • Coffee/tea in a common area

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Extended Stay America Memphis Quail Hollow
Extended Stay America Quail Hollow
Extended Stay America Quail Hollow Hotel
Extended Stay America Quail Hollow Hotel Memphis
Extended Stay America Memphis Germantown West Hotel
Extended Stay America Germantown West Hotel
Extended Stay America Memphis Germantown West
Extended Stay America Memphis Germantown West
Extended Stay America Germantown West
Memphis Extended Stay America - Memphis - Germantown West Hotel
Extended Stay America Memphis Quail Hollow
Extended Stay America Memphis Germantown West Hotel
Extended Stay America Germantown West Hotel
Hotel Extended Stay America - Memphis - Germantown West Memphis
Hotel Extended Stay America - Memphis - Germantown West
Extended Stay America - Memphis - Germantown West Memphis
Extended Stay America Memphis Germantown West
Extended Stay America Suites Memphis Germantown West Hotel
Extended Stay America Suites Memphis Germantown West Memphis

Frequently asked questions

Does Extended Stay America Suites Memphis Germantown West offer free cancellation for a full refund?

Yes, Extended Stay America Suites Memphis Germantown West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Extended Stay America Suites Memphis Germantown West?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Extended Stay America Suites Memphis Germantown West?

Yes, there's free self parking.

What are the check-in and check-out times at Extended Stay America Suites Memphis Germantown West?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

Does Extended Stay America Suites Memphis Germantown West have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

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Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Kitchen
Breakfast
Cleanliness
Elevator
Desk
Bathroom

Reviews

4/10 Fair

Not much sleep……

Around midnight there were people in the hallway smoking dope and smell came into my room. I turned on the bathroom fan but it only made it worse. Not a good night.
Albert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheryl, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

William, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Just OK

older hotel-room was basic and clean. bed was comfortable. Phone, TV, and electrical outlet at desk did not work throughout stay-reported to front desk on arrival and work order was placed but no repairs occurred. very frustrating. free breakfast is coffee, packets of grits to make, choice of muffins and or granola bars-no hot food-located in a cabinet next to front door of hotel (not in a room, no seating-grab and go. air conditioner in room worked well, but extremely noisy. Kitchenette empty-requested supplies at desk and was handed 1 plate, 1 bowl, 1 plastic cup with a fork and spoon, a small coffee maker and 1 filter and packet of coffee. No pots or cups.
Jeanne, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tyrone, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brandy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tyrone, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emelio, 7-night trip
Verified Hotels.com guest review

4/10 Fair

Run down property

For the price the hotel met our need of a place to sleep overnight. Butvthe condition of the property was very bad. The exterior entryway had colllapsed so there was police tape all over the entrance and the elevator was "out of order" so we carried our bags up the stairs. We usually stay at a Hampton Inn when we are in Memphis and will be going back to that.
Chris, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible

We were suppose to have a double suite and needed up with a king suite, which didn’t work out well for having kids with us
Danielle, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Staff really friendly.
Tyrone, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Horrible unsanitary filthy experience

PLace was old dirty and felt and looked not clean. staff was nice but i could not stay even 2 hours there due to the filth and smell. I checked out and manager gave me a refund
Gregory, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff . Safe and quite.
Marla, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was very friendly.
Tyrone, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

LEEANN, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is very polite. And helpful
will, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent service staff is great
Stephon, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Not What Was Expected.

I cancelled my stay Extended Stay after looking at two separate rooms. The first room had what looked like pet stain spots on carpet that had been cleaned. Bed was shabby, stove top had rusty toppers. Bathtub drain had rust and gooey looking substance in it. Second room, bathroom in similar condition. Stove top same, bed same, refrigerator rusted and dented on sides and door of the refrigerator jaming with freezer door. The only bright spot was the front desk attendant, "Jericka", who, though she was also busy helping others, was extremely patient and worked to find me a suitable, available room. Her kindness helped in that stressful situation.
5-night trip
Verified Hotels.com guest review

6/10 Good

The staff was very nice
Kaumba, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nicole was very helpful at check in
Tamika, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mikynlee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ibrahim, 1-night trip
Verified Expedia guest review

8/10 Very good

Tyrone, 3-night trip
Verified Travelocity guest review

8/10 Very good

We checkin and wasn’t told that we had no hot water and lasted until 12 the next day
Verified Travelocity guest review