Located near Union Square, The Donatello offers a retreat with aromatherapy and deep-tissue massages at the onsite spa. Unwind with lunch or dinner at Zingari restaurant, enjoy high-speed WiFi in your room, or take in city views from the rooftop terrace.
Popular amenities
Bar
Gym
24/7 front desk
Air conditioning
Main amenities (12)
Housekeeping (on request)
Restaurant and bar/lounge
Fitness center
Sauna
Valet parking
Room service
Meeting rooms
Terrace
24-hour front desk
Air conditioning
ATM/banking services
Multilingual staff
Feel at home (6)
Kitchenette
Private bathroom
Separate sitting area
Premium TV channels
Terrace
Coffee/tea maker
Room options
Available filters for rooms
Showing 1 of 1 room
View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette
Studio Suite, 1 King Bed with Sofa bed, Kitchenette
The Donatello puts you in a great location, within a 15-minute walk of Union Square and San Francisco Museum of Modern Art. Guests can visit the fitness center for a workout or grab a bite to eat at Zingari, which serves lunch and dinner. Other features include a bar/lounge, a sauna, and a terrace. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Powell St & Post St Stop is 2 minutes and Powell St & Geary Blvd Stop is 3 minutes.
Languages
Chinese (Mandarin), English, Filipino, Spanish
At a glance
DONE
Hotel size
94 rooms
Arranged over 15 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
DONE
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite valet parking (USD 57.0 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Zingari - This restaurant serves lunch and dinner.
Fees & policies
Refundable deposits
Deposit: USD 250.00 per accommodation, per stay
Optional extras
Housekeeping is available for an extra charge and varies based on length of stay and unit size
Renovations and closures
The property will be renovating from February 1 2025 to April 11 2025 (completion date subject to change). The following areas are affected:
Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
Parking
Covered valet parking costs USD 57.0 per night with in/out privileges
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco
Frequently asked questions
Does The Donatello offer free cancellation for a full refund?
Yes, The Donatello does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Donatello?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Donatello?
Yes. Valet parking costs USD 57.0 per night.
What are the check-in and check-out times at The Donatello?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at The Donatello?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
What is there to do at The Donatello and nearby?
Have fun with activities like hiking, mountain biking, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy amenities like a sauna and a fitness center.
Are there restaurants at or near The Donatello?
Yes, there's an onsite restaurant, Zingari.
Does The Donatello have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave, cookware, and a coffee maker.
What's the area around The Donatello like?
The Donatello is in Union Square, a short 2-minute walk from Powell St & Post St Stop and 16 minutes' walk from Moscone Convention Center. Travelers love the hotel's prime location.
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Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Bed
Shopping
Cities
Amenities
Kitchenette
Spacious room
What guests liked
The spa facilities, including jacuzzi and sauna, were a highlight of the stay, offering a relaxing experience. (7 reviews)
The property is conveniently located near many dining options with a variety of choices available. (5 reviews)
The hot tub and sauna were well-maintained and a lovely addition to the property. (6 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Mar 26, 2025
Renee
Renee, 2-night trip
Verified Hotels.com guest review
6/10 Good
Mar 5, 2025
Diego
Diego, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 24, 2025
Joselyn
Joselyn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 23, 2025
Vincent
Vincent, 2-night trip
Verified Expedia guest review
8/10 Very good
Jan 20, 2025
Thanks. Excellent service.
Don
Don, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 20, 2025
Fantastic Location
Fantastic location rooms are gorgeous the staff is amazing and the rooftop is amazing
April
April, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2025
Chun
Chun, 9-night trip
Verified Expedia guest review
8/10 Very good
Jan 2, 2025
Great location within walking distance of nice malls and transport; friendly staff; good cleanliness, although it would be better if all rooms were free of carpets.
Cristiane Aigner
Cristiane Aigner, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 31, 2024
Great location and excellent staff.
Craig
Craig, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 29, 2024
Dongmei
Dongmei, 3-night trip
Verified Expedia guest review
6/10 Good
Dec 27, 2024
Could not get the heat to work; key in room entry did not work. The entry problem was resolved after a few minutes (the battery was dead).
Philip
Philip, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 27, 2024
Great Place to Stay!!!
Simon
Simon, 4-night trip
Verified Hotels.com guest review
8/10 Very good
Dec 26, 2024
I enjoyed my stay. The concierge Pam was so warm snd pleasant. She made you feel at home. There was one woman in particular that was upstairs and worked the reception desk at the spa and also at the front desk reception that I did not care for her attitude. When she was asked a question she was rude and unfriendly. Because of her I never went to the spa. Otherwise everyone else very nice especially Pam.
Charlotte
Charlotte, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 21, 2024
Jennifer
Jennifer, 3-night trip
Verified Expedia guest review
4/10 Fair
Dec 17, 2024
Downtown SF in decline
PROS: Good central location near Union Square and transit. Excellent service. Everyone was so nice! Our room was spacious and comfortable.
CONS: Mattress was marginally supportive with terrible pillows, we both had stiff necks. Unfortunately, Our stay was marred by the poignant audible shouting of nearby hotel worker strikers. I don’t recommend going back until the striker’s needs are met.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Great hotel
Very good Spa
Close to good restaurants, China town
Unfortunately, too many homeless few blocks away
wilbert
wilbert, 3-night family trip
Verified Expedia guest review
8/10 Very good
Dec 13, 2024
Great location and friendly staff
We enjoyed our stay at The Donatello, it was very centrally located so we were able to get around and see all the sights with cable car just a short walk away as well as Union Square and Japantown.
We had a car so used their valet parking which was excellent, everyone we encountered on our stay were amazing and could not have been more helpful to us.
The only downside was the noise outside with a few protests starting early in the morning as well as homeless people screaming throughout the night. The hotel can’t do anything about this so I recommend bringing some ear plugs or something.
Overall a very good stay and would recommend.
James
James, 3-night trip
Verified Hotels.com guest review
8/10 Very good
Nov 30, 2024
It was ok.
Alan
Alan, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Nov 28, 2024
Mick
Mick, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Nov 26, 2024
Convenient location and good service
Varocha
Varocha, 2-night trip
Verified Expedia guest review
6/10 Good
Nov 25, 2024
The hotel is part of a club that I was offered inducements to join. I prefer a hotel that makes the bed every day, provides fresh towels every day and tidys the room daily.
Tom
Tom, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Nov 14, 2024
No amenities (no room service or cleaning) offered despite paying full price.