6/10 Good
May 19, 2025
The hotel has seen better days and it had an odd smell to it. There was a significant crack between the wall and the entire window frame. The front desk person was very unfriendly and unwilling to help with even something as simple as extra towels for the pool. The pool closes at 8pm versus 10pm like 99% of hotels that I have ever seen and when I asked if my family could have extra time since we only had about an hour in the pool, I was told no and that the pool closes at 8pm, no excuses. Breakfast was included, but I had to ask for food to be brought out even though there was still 2 hours left before breakfast ended and even then, nobody prepped the dining area as all the chairs were still on top of the tables. Several other customers also had to ask for the sausage biscuits to be brought out from behind the front desk area. During the check out process, I had one of the cleaning staff knock on our door and asked if we were smoking in the room and stated that it was not allowed. After he verified nobody was smoking, he left and continued his cleaning duties. Overall, for the money, it was good enough, but definitely one of the worst hotel stays that I have had.
David
David, 1-night family trip
Verified Hotels.com guest review