Frankly, this was one of the finest hotel stays we've ever experienced. We are lucky enough to travel the world, and would put this amongst our very favorite stays. We rented one of the apartments for 2 weeks. The design is gorgeous, and it is as comfortable as you can imagine. Literally these people have considered every possible need and met it. The bedding was sublime, the kitchen is fully stocked, the lighting is perfect, the breakfasts are wonderful, and mezcal/tequila in the evening was a nice touch, and there is a rooftop deck with beautiful views and a cozy fireplace that we enjoyed. I could go on and on, but most important was the amazing staff. Every person was helpful and supportive....reservations....tending to sick guest......organizing rides....making phone calls....nothing we requested was a problem. The location is super also....right on a park and at the edge of Polanco, yet just a 2 minute walk and you are in the thick of the party with shopping, restaurants, etc. We'll be back.