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DoubleTree by Hilton Hotel London ExCel

4.0 star property
Waterfront hotel with restaurant, near ExCeL Exhibition Centre

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Photo gallery for DoubleTree by Hilton Hotel London ExCel

Front of property
Suite, 1 King Bed, City View
Bar (on property)
Reception
In-room safe, desk, laptop workspace, blackout drapes
Near the iconic O2 Arena, DoubleTree by Hilton Hotel London ExCel offers a tranquil retreat with its eco-certified design. Unwind at the 24-hour gym or get some work done at the business center. With a terrace for fresh air, dry cleaning services for convenience and helpful staff to assist you.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
The current price is CA $137
CA $164 total
includes taxes & fees
Jul 28 - Jul 29

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Deluxe Room, 1 Queen Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed (Water View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.6 out of 10
Excellent
(35 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite, 1 King Bed (Water View)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Water View)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Water View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Guest)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Accessible, View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, Accessible, View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 24 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout drapes

Queen Room with Sofa Bed

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

View all photos for Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Queen Suite with City View and Balcony

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Queen Suite with City View and Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Queen Suite with City View

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Queen Suite with City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Queen Room with Water View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe One Bedroom Suite with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe One Bedroom Suite with Water View

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom King Suite with City View

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom King Suite with City View

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen or Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Queen or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe King Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room with Water View

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room with Water View and Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Queen Room with Water View and Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room with View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room with View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Deluxe Twin Room with Water View

In-room safe, desk, laptop workspace, blackout drapes

Accessible Deluxe Twin Room with Water View

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Family Room, 1 Queen Bed

Hampton by Hilton London Docklands

  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,002 reviews
The price is CA $130
CA $156 total
includes taxes & fees
Jul 20 - Jul 21
Hampton by Hilton London Docklands
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About the area

Map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.3 km
  • O2 Arena - 6 min drive - 3.3 km
  • London Stadium - 10 min drive - 6.4 km
  • Westfield Stratford City - 10 min drive - 6.4 km
  • Tower of London - 14 min drive - 8.8 km

Getting around

  • London City Airport (LCY) - 7 min drive
  • Stansted Airport (STN) - 42 min drive
  • London (SEN-Southend) - 43 min drive
  • Gatwick Airport (LGW) - 71 min drive
  • Heathrow Airport (LHR) - 79 min drive
  • West Ham Station - 7 min drive
  • Barking Station - 8 min drive
  • Ilford Station - 9 min drive
  • Prince Regent Station - 5 min walk
  • Royal Albert Station - 7 min walk
  • Pontoon Dock Station - 13 min walk

Restaurants

  • ‪Subway - ‬9 min walk
  • ‪Costa Coffee - ‬11 min walk
  • ‪Caffè Nero - ‬14 min walk
  • ‪Sandwich & Co - ‬12 min walk
  • ‪E16 Café - ‬6 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

When you stay at DoubleTree by Hilton Hotel London ExCel, you'll be within a 10-minute drive of ExCeL Exhibition Centre and ABBA Arena. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this eco-certified hotel include a snack bar/deli and a terrace. The helpful staff and overall property condition get good marks from fellow travelers. Public transportation is just a short walk: Prince Regent Station is 5 minutes and Royal Albert Station is 7 minutes.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

At a glance

DONE

Hotel size

    • 287 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 77 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 15 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference space (882 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 19.5 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 35 per accommodation, per stay

Parking

  • Self parking costs GBP 15 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

Does DoubleTree by Hilton Hotel London ExCel offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel London ExCel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at DoubleTree by Hilton Hotel London ExCel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 77 lbs per pet. There's a charge of GBP 35 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at DoubleTree by Hilton Hotel London ExCel?

Yes. Self parking costs GBP 15 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at DoubleTree by Hilton Hotel London ExCel?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-out and contactless check-out are available.

What is there to do at DoubleTree by Hilton Hotel London ExCel and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near DoubleTree by Hilton Hotel London ExCel?

Yes, there's an onsite restaurant.

What's the area around DoubleTree by Hilton Hotel London ExCel like?

DoubleTree by Hilton Hotel London ExCel is in Docklands, a short 7-minute drive from London City Airport (LCY) and 7 minutes' walk from ExCeL Exhibition Centre.

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DoubleTree by Hilton Hotel London ExCel Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Bed
Food
Location
Biscuits
Bar
Restaurant
View

What guests liked

  • Breakfast was varied, plentiful, and of high quality with great views and plenty of choice. (20 reviews)
  • Parking was easy and reasonably priced with plenty of available spaces. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Room spotless, all staff so welcoming, breakfast had so muxh choice not to mention the view
1-night trip

10/10

Nice location, quiet and clean. All the staff were super-helpful. Breakfasts were fantastic.
2-night trip

10/10

Lovely stay! Beds were super comfortable, bathroom was nice and clean! Exactly what you need! Breakfast was great! Plenty of options and the nicest staff! Pretty good connection to the 02 areana, choice of two DLR stops. All in all great stay!
2-night trip

10/10

It was very convenient and efficient
3-night trip

10/10

Lovely check in staff, immediately felt at ease and welcome!
1-night trip

8/10

Good choice for the O2. No direct walk to the cable cars but easy to access. Not far from the Elizabeth line at Custom house
1-night trip

10/10

It was really good friendly staff welcome in
1-night trip

10/10

Booked at short notice to enable us to fly to Milan for a funeral. The night staff who were working when we checked in were AMAZING. Everything you'd hope for in a Hilton. Otherwise it's a nice, convenient hotel for City Airport - we weren't there long. But the staff are great.
1-night trip

8/10

THIS WAS AN UNEXPECTEDLY GOOD EXPERIENCE. WELL PRESENTED HOTEL, REFRESHING OUTLOOK ONTO RECLAIMED DOCKLAND, AND WONDERFULLY HELPFUL STAFF.
1-night trip

10/10

Great hotel, lovely staff and big rooms. Good transport connection to the O2
1-night trip

8/10

Staff is very nice at the desk
2-night trip

10/10

Very friendly staff. Lovely quiet room with big beds.
2-night trip

6/10

Good location. Close to docklands railway but hilton yse feather pillows and duvets as default. For people with alergies this is a nighmare especially when checking after housekeeping have finished. The bed didnt feel sturdy but the room was very spacious and well appointed.
1-night trip

10/10

Lovely hotels spacious , friendly, very comfortable and clean! I would highly recommend s staying here.
1-night trip

8/10

Very nice hotel. Friendly,clean
1-night trip

10/10

Great train links to central london, safe and convenient, but away from histle and bustle of central London.
3-night trip

8/10

Stayed for a night to go to a concert at the O2. Cracking location! Only took 14 mins door to door. We had a twin room. The room was spacious and the beds bigger than a standard single. Lovely bathroom and amenities with the added bonus of really good fresh cookies! The little shop was crazy expensive (£6.99 for Doritos/biscuits) but overall a fab hotel!
1-night trip

10/10

The staff here are wonderful!! Every person we spoke to was friendly & helpful. The food was great and my children particularly enjoyed the complimentary cookies. Great location for Excel.
1-night trip

10/10

Great for people who have to be at Excel London, but very far from downtown London
5-night trip

8/10

The staff were nice and helpful regarding the stay. And the overall it was good, would recommend for others.
2-night trip

10/10

Litter too cold room, in the shower water pressure middle strong, Clean room, smell ok, everything working. Breakfast was english😂.
2-night trip

10/10

Lovely view of the water
1-night trip

10/10

The staff were so polite and friendly and allowed me and my travelling companion to check in earlier than the set time
4-night trip

8/10

Liked breakfast Too far out from central London Noisy bed Noisy air con Good shower
3-night trip

10/10

Amazing experience
3-night trip