I will never stay there again. Although the hotel was beautiful and the food was delicious, we were treated like we were invisible. Doormen open doors for many others, yet I opened most doors myself. A maid entered our room after checked in. The concierge, Jennifer appeared polite and accommoding over the phone, but when she asked us to meet her in the lobby, things changed. She greeted us with smiles and offered to honor HER promise to provide a $60 resort credit AND provide a $100 credit for our breakfast buffet bill due to the invasion of the maid. (Buffet breakfast for two adults was $85+tip) Several hours after checkout, my credit card was charged a $160 room deposit fee and a $35 room service fee. The $60 resort credit was not applied. Jennifer deleted that $60 credit after meeting us. She did honor the $100 breakfast buffet credit, however, that won't be confirmed until all charges are final on my credit card. I did appreciate the early check in and the late check out, but I will not return due to the treatment by some of the staff.