4/10 Fair
Apr 1, 2025
Not what it once was
Had a few issues like no hot water, no ice in the ice machine, building is very loud coming from the elevator somehow echoing over our room every time it went up and down., and the pool area is very small but you can't take lounge chairs to the beach. you have to sit on the ground. Parking was free and under ground so that was nice but very small and tight. staff was ok. Room was great with the kitchen. But very limited wifi in room if you wanted to watch netflix or prime at bed time it wouldn't play continuously. Weather was great and Mazatlan it;s self is a favorite spot of ours. We just had better luck at other resorts.
Anthony
Anthony, 8-night trip
Verified Hotels.com guest review