DoubleTree by Hilton Hotel Bristol South - Cadbury House

4.0 star property
Bristol hotel with spa and indoor pool

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Photo gallery for DoubleTree by Hilton Hotel Bristol South - Cadbury House

Exterior
Breakfast, lunch, dinner served; garden views
Lobby
Lobby
Loft, 1 King Bed | Bathroom
Experience the ultimate retreat at DoubleTree by Hilton Hotel Bristol South - Cadbury House, where relaxation meets adventure. Unwind with a Pilates class or rejuvenate with a body wrap and hot stone massage at the Spa at Cadbury House. Enjoy dining options from breakfast to Italian cuisine, relax in the sauna or steam room, and stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 2 hot tubs
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is CA $144
CA $172 total
includes taxes & fees
Jun 15 - Jun 16

Room options

Available filters for rooms
Showing 19 of 19 rooms

Family Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

Deluxe, Two Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Panoramic Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Loft, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
LCD TV
Bathrobes
Hair dryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Double Bed (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed

Family Room, 1 Double Bed (Connecting Rooms)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
  • Sleeps 4
  • 1 Double Bed

Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Accessible King Room

  • Sleeps 2
  • 1 King Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

King Room

  • Sleeps 2
  • 1 King Bed

Loft Suite

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
Frost Hill, Congresbury, Bristol, England, BS49 5AD

What's nearby

  • Noah's Ark Zoo Farm - 14 min drive - 18.1 km
  • The Grand Pier - 17 min drive - 19.1 km
  • Ashton Gate Stadium - 20 min drive - 19.2 km
  • Cheddar Gorge - 22 min drive - 17.9 km
  • Clifton Suspension Bridge - 22 min drive - 19.9 km

Getting around

  • Bristol International Airport (BRS) - 13 min drive
  • Cardiff International Airport (CWL) - 90 min drive
  • Nailsea & Backwell Station - 11 min drive
  • Weston Milton Station - 13 min drive
  • Yatton Station - 27 min walk

Restaurants

  • ‪Bridge Inn New Lodge - ‬5 min drive
  • ‪Cadbury Garden Centre, part of the Blue Diamond Group - ‬10 min walk
  • ‪Full Quart - ‬6 min drive
  • ‪The Plough Inn - ‬2 min drive
  • ‪Marco Pierre White Steakhouse Bar & Grill - ‬2 min walk

About this property

DoubleTree by Hilton Hotel Bristol South - Cadbury House

Located near a train station, DoubleTree by Hilton Hotel Bristol South - Cadbury House is a great choice for a stay in Bristol. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and Marco Pierre White Grill serves breakfast, lunch, and dinner. Other highlights include 2 hot tubs, an indoor pool, and a bar/lounge. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, French, German, Hungarian, Italian, Polish, Spanish

At a glance

DONE

Hotel size

    • 132 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (GBP 10.00 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

TheSpa at Cadbury House has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Marco Pierre White Grill - Overlooking the garden, this steakhouse serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
The Living Room - Overlooking the garden, this restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 17.95 to 17.95 per person

Parking

  • Uncovered self parking costs GBP 10.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Cadbury Bristol
Cadbury Hilton
Cadbury House
Cadbury House Bristol
Cadbury House Hotel
DoubleTree Cadbury
DoubleTree Cadbury Hilton Bristol
DoubleTree Hilton Bristol Cadbury House
DoubleTree Hilton Hotel Bristol South Cadbury House
Hilton DoubleTree Bristol Cadbury House
DoubleTree by Hilton Hotel Bristol South - Cadbury House Hotel
DoubleTree by Hilton Hotel Bristol South - Cadbury House Bristol

Frequently asked questions

Does DoubleTree by Hilton Hotel Bristol South - Cadbury House offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel Bristol South - Cadbury House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Hotel Bristol South - Cadbury House?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at DoubleTree by Hilton Hotel Bristol South - Cadbury House?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Hotel Bristol South - Cadbury House?

Yes. Self parking costs GBP 10.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at DoubleTree by Hilton Hotel Bristol South - Cadbury House?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at DoubleTree by Hilton Hotel Bristol South - Cadbury House and nearby?

Have fun with activities like cycling, hiking, and mountain climbing, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. DoubleTree by Hilton Hotel Bristol South - Cadbury House also has an indoor pool, a sauna, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near DoubleTree by Hilton Hotel Bristol South - Cadbury House?

Yes, Marco Pierre White Grill offers alfresco dining and garden views.

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Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Food
Restaurant
Lobby
Spa
Bed
Location
View

What guests liked

  • Breakfast was consistently described as excellent, delicious, and plentiful with great variety. (21 reviews)
  • The gym was well-equipped and a highlight of the property, with many reviewers praising its quality and facilities. (9 reviews)
  • The spa facilities were truly comprehensive and relaxing, offering a range of amenities including sauna, steam room, and hot tubs. (15 reviews)
From real guest reviews summarized by AI.

Reviews

8/10

I felt it was unreasonable to have to pay £10 to park my car when paying £150 a night to stay.
1-night business trip

10/10

1-night trip

10/10

1-night business trip

10/10

1-night trip

6/10

Nice place but no tea biscuits in room wasn’t a cheap stay for one to justify. Far away place no lunch understandably because of hard times but still a hotel ain’t it
2-night business trip

10/10

1-night trip

10/10

2-night business trip

8/10

1-night trip

10/10

1-night trip

6/10

Over all. Staff service soo good but in bedroom should need some changes, dressings chair was stucked between bed ,couldn't use, Dressings table handle hurted on right leg, left bruise on, space was very tiny.
1-night family trip

4/10

Terrible hotel, any chance to charge they do, parking, internet access, which doesn’t work, rooms miles from reception, which stink of cooking smells, incorrect items being served in the bar, management obviously care more about money than customers, overpriced and best avoided.
1-night business trip

6/10

Didn’t feel what we stayed in was a family room and like past reviews there was no bedding for the kids bed we only stayed one night and wouldn’t want to stay longer in that room but over all it was ok considering you are in the middle of no where why charge for parking but spa was very nice
1-night family trip

10/10

Excellent hotel, well organised, good use of facilities.
1-night family trip

4/10

Not a great stay, restaurant took 3 attempts to issue correct bill, hotel very noisy, staff does no react when you ask them to check what's going on, breakfast very poor, a man walked into my room on day 2 saying he wasn't aware I extended my stay, I didn't, I had 3 night stay, all in all , not great
1-night business trip

2/10

Having arrived at 1500hrs on 17th April to what was a packed Hotel & Reception area due to a Wedding taking place, I was hoping that there would be no issues throughout the stay. Clearly I was wrong. After heading up to Room 211 (which we have since realised was directly above the Bar/Restaurant area), my Partner & I unpacked and then decided to head to the bar for a drink and a small bite to eat. This was the first mistake as whilst the Bar was still open to Guests/Public, it was full of guests for a wedding reception making those not attending the wedding feel uncomfortable. After eating out in Yatton that Evening, we returned to the room and until at least 2330hrs there was a continuous thud coming through the windows (which were shut) and this was obviously the loud music. One night I could accept though so didn't think nothing more of it. However, the exact same situation happened on 18th April and again, numerous wedding guests were in the Bar making others feeling uncomfortable and by 2342hrs I had enough of the constant thudding so went to the Reception to ask when the noise would stop. At this point I was met with the most unhelpful receptionist who clearly wasn't a people person and took no interest. As a result of this, the Managers details were requested and an EMail sent (still waiting for reply). Upon checking out this morning I was asked if everything was okay to which I replied No and to met with the reply "okie dokie" just sums up the last 2 days.
2-night trip

8/10

as expected from a large chain
1-night business trip

10/10

Perfect place to stay en route to Cornwall, just a short drive from M5. We had an excellent evening meal in the restaurant, which had great options for the kids and adults. Breakfast was peaceful with very attentive staff. Our short stay was completed by a swim/time in spa.
1-night family trip

8/10

2-night trip

10/10

Amazing ground
1-night family trip

4/10

1-night trip

10/10

1-night trip

10/10

2-night trip

6/10

For years, this hotel was my preferred choice, a destination I consistently enjoyed. However, my recent stay revealed a drop in standards, leaving me disappointed and unlikely to return. Extortionate Pricing and Reduced Menu: The dining experience was a significant letdown. The menu has been shortened, and prices have skyrocketed. A simple solo meal and drink now easily exceeds £30, excluding the tray charge. Rubbish Room Service app: The newly implemented room service app didn’t accept card payments. Furthermore, calls to the traditional room service line went unanswered. Forced to walk to the restaurant, I opted to dine there to avoid the £5.50 tray charge. Deteriorating Facilities: The pool, steam room, and sauna have clearly seen better days. Visible signs of wear, including cracked tiles, peeling paint, and visible patching, were evident. The steam room was out of service throughout my stay, preventing me from fully utilizing the advertised amenities. Restricted Pool Access: The hotel fails to inform guests that half the pool is reserved for club members. This led to an awkward situation where I inadvertently swam in a reserved lane. While the member was polite, the lack of clear communication from staff was frustrating. Unjustified Parking Charge: The introduction of a £10 daily parking fee was a particularly unwelcome surprise. While mentioned in the description, this fee was never previously applied, and no added value justifies the cost.
2-night business trip

8/10

I was not expecting to pay for parking, this was not mentioned at the time of booking so I do not know if this is a Hotels.com issue or the hotel. It’s becoming a recurring theme of late which to me when you’re paying over £100 (usually between £110 and £140) room only, at locations with plenty of parking spaces is a stealth tax. Staff in the reception and bar area did not seem to know if I could eat in the bar or the restaurant. As a sole traveller I prefer the bar area so I can catch up on work. Eventually afterr some discussion I was allowed to eat in the bar area but only as it was quiet and it was conveyed in a way that I was fortunate.
1-night business trip

10/10

1-night trip