When you stay at Sudima Lake Rotorua, you'll be within a 10-minute drive of Skyline Rotorua. Guests can take a dip in the indoor pool or grab a bite to eat at Okareka Restaurant, which serves breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a garden. Fellow travelers say good things about the helpful staff and overall property condition.
Redwoods Whakarewarewa Forest - 7 min drive - 4.4 km
Skyline Rotorua - 7 min drive - 5.9 km
Getting around
Rotorua (ROT-Rotorua Regional) - 12 min drive
Restaurants
McDonald's - 4 min walk
Scope Cafe Rotorua - 7 min walk
Pizza Hut - 6 min walk
Saigon '60S Vietnamese Cuisine - 7 min walk
El Mexicano Zapata Express - 12 min walk
About this property
Sudima Lake Rotorua
When you stay at Sudima Lake Rotorua, you'll be within a 10-minute drive of Skyline Rotorua. Guests can take a dip in the indoor pool or grab a bite to eat at Okareka Restaurant, which serves breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a garden. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, Hindi, Spanish
At a glance
DONE
Hotel size
247 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
Children's menu
What to do
Hiking/biking trails nearby
Working away
4 meeting rooms
Conference space (3477 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Television in common areas
Piano
An indoor pool
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Premium TV channels
Home comfort
Air conditioning and heating
Electric kettle
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Okareka Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Okareka Bar - Onsite bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 35 for adults and NZD 17 for children
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2.5 percent
Children & extra beds
In-room babysitting is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Also known as
Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua
Frequently asked questions
Does Sudima Lake Rotorua offer free cancellation for a full refund?
Yes, Sudima Lake Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sudima Lake Rotorua?
Yes, there's an indoor pool.
Are pets allowed at Sudima Lake Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sudima Lake Rotorua?
Yes, there's free self parking.
What are the check-in and check-out times at Sudima Lake Rotorua?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Sudima Lake Rotorua and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Sudima Lake Rotorua?
Yes, there's an onsite restaurant, Okareka Restaurant.
What's the area around Sudima Lake Rotorua like?
Sudima Lake Rotorua is in the heart of Rotorua, a short 4-minute walk from Lake Rotorua and 5 minutes' walk from Polynesian Spa.
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Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Bathroom
Location
Restaurant
Shower
Bed
Elevator
View
Breakfast
Reviews
10/10 Exceptional
Apr 1, 2025
Jason
Jason, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 16, 2025
The room was average and not well sound proofed. Smokers and people talking when walking to their room was disruptive. It is nice and handy to town
Johnathan
Johnathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 10, 2025
Heather
Heather, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 2, 2025
Gem
Beautiful location. Outstanding room service, best meals we had in NZ! Friendly people and each location is stunning
Richard
Richard, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 15, 2025
Almost 5 star
Great stay, although, knowing we had a baby with us I probably it would have been good not to have a dual queen bed set up as we barely had space for the portacot. Also fridge needs to be looked at as it was like a warm cupboard and wouldn’t go cold. Which was not ideal in the lead up to the ultra marathon. Other than that, friendly staff and great amenities
Michele
Michele, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 9, 2025
Surprised by the sulphur smell from the Rotorua lake. Check in was easy and efficient. Room was clean. Bed comfortable.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 1, 2025
Nicole
Nicole, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 28, 2025
My wife arrived first, our room was not ready so we were down graded from a king room to a room with 2 queen beds. This is not what I booked or paid for. The TV Blew up and took over an hour to be replaced. The bed was so hard I may as well have slept on the floor. Will never return.
Fraser
Fraser, 1-night romance trip
Verified Expedia guest review
8/10 Very good
Jan 21, 2025
Great place to stay
Sandra
Sandra, 2-night romance trip
Verified Wotif guest review
8/10 Very good
Jan 20, 2025
Denise
Denise, 1-night trip
Verified Expedia guest review
4/10 Fair
Jan 19, 2025
The hotel is ok but more disclosure is needed about the sulphur smell (stench).
Wayne
Wayne, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 18, 2025
Weekend getaway option
Lovely staff and tidy accom for weekend away. Close (walking distance)to poly pools restaurants and also supermarkets.
Great accom choice for a weekend in Rotorua
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 16, 2025
George
George, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 14, 2025
Let's be honest Rotorua stinks...a sulphur lake would do that, and you get used to it. The hotel is lovely. Most activities in town are for adrenaline junkies but I recommend the Polynesian spa and Te Pa Tu - you get to see kiwis!
Rose
Rose, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 11, 2025
Very good value for what you are paying. Nice hotel pool. Pool towels are picked up from reception. Handy guest laundry. Easy walking distance to restaurants at 10-15 minutes. Good comfortable hotel. Nice staff.
June
June, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 11, 2025
Summer
Summer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 10, 2025
Fantastic!
Scott
Scott, 4-night family trip
Verified Expedia guest review
8/10 Very good
Jan 7, 2025
Generally good facilities with great access to town. Wifi was down for most of stay and coverage is not best
Mohammad
Mohammad, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
Jan 7, 2025
Wendy
Wendy, 1-night trip
Verified Wotif guest review
4/10 Fair
Jan 5, 2025
I was very disappointed by our stay here. It was a 3 star hotel not 4. The room that we stayed in looked like it hadn’t been remodeled since 1980 and the bathroom had pink stuff all over the walls. The whole establishments with the exception of the lobby was just old and grimy. We were charged full price for a room that did NOT have WiFi. They apologized at the front desk for some buildings not having WiFi but I can not believe they still had the nerve to charge us full price. We stayed over new years mind you.
The craziest experience we had was when we grabbed coffee in the morning. It took them almost 20min to make one almond latte and one black coffee. There were two guys at the machine and no other orders but ours. They made all these random drinks and gave them to us and we were like ‘just a black coffee please’ maybe 5 times and they did not understand. I am happy to be patient for things but this was unlike anything I’ve ever seen. These people were not speaking English and in a customer facing role. They stared at the machine like they’d never seen a coffee machine in their life. They even tried to put the coffee sleeve (the one that keeps you from burning your hands) through the top of the coffee that had a lid on. Obviously it wasn’t going to fit nor is that how coffee sleeves are put on. They had no idea what they were doing.
I would honestly never stay at this hotel just because the price and quality of stay were not compatible in the slightest.
Noelia
Noelia, 1-night trip
Verified Expedia guest review
6/10 Good
Jan 4, 2025
The bathroom is not the newest
Karlheinz
Karlheinz, 3-night trip
Verified Expedia guest review
8/10 Very good
Jan 2, 2025
Nice place please easy to walk to the city food restaurants and shops
Norman
Norman, 2-night romance trip
Verified Wotif guest review
8/10 Very good
Jan 2, 2025
Just opposite the Polynesian spa and a short walk into town. Comfortable hotel and good food. Plenty of parking
Catherine
Catherine, 2-night family trip
Verified Expedia guest review
4/10 Fair
Jan 1, 2025
The room was pretty average for the money we had to pay, the room was booked for 3 people only set up for 2 the curtains had red marks on them looked like blood,the fan over head looked like hadn't been cleaned for ages not one to complain but I did and they moved us to new room great but only set up for 2 people again plus TV wouldn't work had to change TV not our best two days.
Jane
Jane, 2-night trip
Verified Expedia guest review
8/10 Very good
Dec 30, 2024
Old style amnesties. Shower over bath. Booked room for 3 adults and only had 2 towels, 2 glasses etc. Hair in bath.