Everything was good with the hotel but at my second day they were asking me to leave the room when it was already payed, they told me that was a mistake with the check-in but it wasnt my fault. I was in a hurry for an event and it was very annoying
The location was decent for us. Far enough from the big city and close enough to NRG stadium. I liked that it was set back by a shopping center. Felt safe. Newly updated. Nice looking hotel. Double king beds AND a ceiling fan were my favorite parts! The smell when you opened our room smelt like mildew/wet. They had a humidifier in there so I assume there was some type of spill. It was awful. The people above us had kids stomping and running all night long. I had to complain at 1am and 4:30am and I was finally able to fall back asleep. Pool area is nice. Breakfast was great! We did have a decent sized spider in the room.
I absolutely loved Ms. Brittany! From check in to our night cap she was so amazing ans friendly. She was so personable with my children and they loved it!!