Located near Abu Dhabi Mall, City Seasons Al Hamra Hotel offers a warm welcome with two restaurants serving international cuisine. Unwind on the garden or indulge in a rejuvenating spa treatment like reflexology and massage.
Mukbang Shows Restaurant Korean BBQ and Seafood - Electra Branch - 3 min walk
Oriental Korner Restaurant - 3 min walk
Qian Zhou hot and pot restaurant - 4 min walk
Eldorado Restaurant - 6 min walk
Salam Bombay - 3 min walk
About this property
City Seasons Al Hamra Hotel
When you stay at City Seasons Al Hamra Hotel, you'll be just a 5-minute drive from Abu Dhabi Mall and Abu Dhabi Corniche. Guests can visit the spa to be pampered with deep-tissue massages, reflexology, or mani/pedis, and New Season, one of 2 restaurants, serves international cuisine. Other highlights include a bar/lounge, a health club, and a fitness center.
Languages
Arabic, English, Filipino, French, Hindi, Russian
At a glance
Hotel size
310 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Minimum Spring Break check-in age is 21
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Free offsite parking nearby
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Free beach shuttle
Other information
Designated smoking areas (fines apply)
No alcohol served onsite
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
Children's menu
What to do
Free beach shuttle
Beach nearby
Bicycle rentals nearby
Golf lessons nearby
Kayaking nearby
Scuba diving nearby
Working away
Business center
Meeting rooms
Computer station
Conference center (420 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Free beach shuttle
Facilities
1 building/tower
Built in 1995
Safe-deposit box at front desk
Garden
Terrace
Library
Piano
Health club
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Accessible airport shuttle
Room amenities
Be entertained
42-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Jetted bathtub
Shower/tub combination
Bidet
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology.
Dining
New Season - This buffet restaurant specializes in international cuisine. A children's menu is available.
Keway-mai - This fine-dining restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare.
Cafe Trottoir - This café serves breakfast and light fare.
Fees & policies
Refundable deposits
Deposit: AED 500 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 55 for adults and AED 27.50 for children
Airport shuttle service is offered for an extra charge of AED 200 per vehicle (one-way, maximum occupancy 2)
Early check-in can be arranged for an extra charge of AED 250 (subject to availability)
Late check-out can be arranged for an extra charge of AED 250 (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for AED 150.0 per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay, Carte Blanche
Cashless transactions are available.
Also known as
City Seasons Al Hamra
City Seasons Al Hamra Hotel
Seasons Hamra
Seasons Hamra Hotel
City Seasons Al Hamra Hotel Abu Dhabi
City Seasons Al Hamra Abu Dhabi
City Seasons Al Hamra
City Seasons Al Hamra Hotel Hotel
City Seasons Al Hamra Hotel Abu Dhabi
City Seasons Al Hamra Hotel Hotel Abu Dhabi
Frequently asked questions
Does City Seasons Al Hamra Hotel offer free cancellation for a full refund?
Yes, City Seasons Al Hamra Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Seasons Al Hamra Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at City Seasons Al Hamra Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by City Seasons Al Hamra Hotel?
Yes, an airport shuttle is available. The charge is AED 200 per vehicle one-way.
What are the check-in and check-out times at City Seasons Al Hamra Hotel?
Check-in start time: 2 PM; Check-in end time: noon. There's a charge of AED 250 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of AED 250 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at City Seasons Al Hamra Hotel and nearby?
Have fun with activities like cycling, kayaking, and parasailing, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. City Seasons Al Hamra Hotel also has a garden.
Are there restaurants at or near City Seasons Al Hamra Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine.
Does City Seasons Al Hamra Hotel have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
What's the area around City Seasons Al Hamra Hotel like?
City Seasons Al Hamra Hotel is a short 19-minute walk from Abu Dhabi Mall and 6 minutes' walk from Abu Dhabi Commercial Bank.
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Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Poor
Dec 25, 2024
Why you don't have 0?
You should the right instructions about the UAE. I have lot of travel.
jae youn
jae youn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 23, 2024
Worth staying here
Excellent hotel. Friendly staff.
Humera
Humera, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 5, 2024
The hotel Manager was rude, not friendly A simple language misunderstansing and he did not allow us to check in. We had to take a taxi back to Dubai. Not a pleasent expirience. I hane not been refunded.
Luis
Luis, 2-night business trip
Verified Expedia guest review
4/10 Fair
Oct 31, 2024
No private parking available in the hotel. They have a valet who was trying to find a public park for another car and I waited very long time. At the end they asked me to leave my car front of the property and took the key without giving me a ticket and I rejected.
I looked for a parking by myself very far away from the hotel for 1:30 hour.
Sherif
Sherif, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
This hotel was a great pick and completely blowed us off our feet. The rooms and floors are Awesome and away refreshed with deodorizer. We wanted to extend but sold out. Look forward to staying here on future trips to Abu Dhabi (especially with family).
Raymond
Raymond, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 13, 2024
We enjoyed our stay in this hotel , our room was big and comfortable, very nice people , concierge by the name of Ahmed from Sudan was very nice and made us feel welcomed, every employee wanted to help and treat us with respect , I will try this place next time I visit Abu Dhabi , shookram ekteer
Juan
Juan, 1-night family trip
Verified Expedia guest review
2/10 Poor
Feb 26, 2024
Alexandru
Alexandru, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 25, 2023
Sajid
Sajid, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
Nov 29, 2023
Good
Good but old
Nayab
Nayab, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 27, 2022
Boyd
Boyd, 13-night trip
Verified Expedia guest review
8/10 Very good
Nov 22, 2021
Elengesh
Elengesh, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2021
Comfortable in great location
Robert
Robert, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Jul 23, 2021
Khaled
Khaled, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
Dec 18, 2020
Rajesh
Rajesh, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2020
It was very nice
Sameh
Sameh, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Oct 18, 2020
Obaro
Obaro, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
Oct 7, 2020
JALAL
JALAL, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2020
Rolando
Rolando, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2020
Happy Stay either short or long
My first choice hotels and always a good experience at hotel, the person is standout in all my stay there is shift manager Zeeshan, what a awsome guy and helpful. hotel has unique under his management qualities. I am big fan of his work style and control. staff very cooperative, rooms cleaned and house keeping responsive. overall 10 out of 10
Imtiaz
Imtiaz, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
Jan 19, 2020
Great value for money, but some technical problems
Positives:
Adequate location and many taxi drivers know the hotel's name.
Great interior design, very comfortable beds, nice thick soft carpets and overall well-equipped hotel room. Overall, the room looks very nice and it's incredibly spacious!
Exceptionally kind receptionists. They behave much nicer than in most hotels.
Negatives:
Receptionist said breakfast is only 35 AED, then it turned out it was 42 AED on location.
Oddly, the staff taking the money for breakfast ostentatiously acted like they were expecting a tip after paying(?). Even though, they didn't do ANYTHING besides just taking the money for it.
After all, you go pick the food for yourself and other staff were responsible for preparing it.
Internet breaks down frequently: it just stops working.
The window is very dirty and the curtains show strong signs of wear, remains of cigarettes stuck onto the window's bottom section. Mosquito net on the window
was burnt with a cigarette (probably by an earlier occupant of the room).
Lack of a stronger light source in the hotel room. Only 3 small lamps are found in the room. You have to run them all to have some low light.
Verified traveller
3-night trip
Verified Hotels.com guest review
6/10 Good
Jan 10, 2020
Okayish
The hotel is in a central area which is good. They need to update or refurbish the hotel and mainly change the beds , they are too soggy for a 4 star hotel. The breakfast was disappointing , not too many choices of international food , it was mainly their local food. I would suggest they should add more options to their breakfast menu ( grilled potatoes, fish, etc.
The breakfast area was crowded in one of the days we had to share tables with strangers. Reception should also learn to be more welcoming and also tell you about the facilities they have in the hotel. I appreciated that I was checked in before time because we arrived early around 12pm, thanks
I loved their PIZZA it was delicious.
Khanyisile
Khanyisile, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 10, 2020
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
Jan 6, 2020
Centrally located with good service + a few quirks
Centrally located and popular with tour groups, the hotel has great service. If you need something, it's up to your room in a flash. Front desk is helpful. I stayed only one night, and that night I couldn't get the thermostat to get more than 20 degrees. It was freezing in the room. An engineer was sent up to fix this, but didn't work. Finally we just turned off the fan to get warm. The bathtub drain didn't open when we turned it so we had to use a fork to pry it open (see photo) so water could train. Though I was not given a room upgrade (as I had in other 3 hotels in the UAE) room was spacious and cheerful. Not a bad choice for a budget hotel.
Joyce
Joyce, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
Dec 8, 2019
Very reasonably priced hotel in great location. Needs a bit of a facelift as but tatty round the edges. No bar. Great staff very friendly and helpful. Big room, some items in bed of refurb repair