2/10 – Médiocre
25 avr. 2026
The Worst stay I had in at least past 5 years. Staff was incredibly rude and unhelpful. Pool was located on the other side of the hotel, so you have to walk through casino in swimming attire. Steak house was overpriced and quality of food was less than Waffle House. Ordered 2 steaks medium- one was served well done and other one was rare.. not sure how it’s even possible. Sides were scrubs from whatever they had left from service earlier. Apparently we made a mistake of coming in at 930 and restaurant was closing at 10… they rushed us through and we were finished by 10. It’s Frida night mind you..Front desk person was rude and couldn’t answer any questions. Room was dirty and dusty.. I did not see any point asking for it to be cleaned. We were little late leaving the room in a morning and they sent security… like trust me nobody was trying to stay there any longer than enough time to get our stuff out.. my arm got injured in the elevator on the way out because apparently if the door is closing, it’s closing regardless of any body parts in the way.. overall it was very uncomfortable experience from the beginning to the end. We were looking for a best place to stay one night on the way to Reno, because we had a child with us and wanted to be in a clean, safe environment… Rainbow is not it. And pictures on website must be very outdated.. I would give it -10 if I could.
sofia
sofia, séjour en famille de 1 nuit
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