Galeana 240 Esq. 5 de Mayo, Centro Historico, San Luis Potosi, SLP, 7800
What's nearby
Plaza de Armas - 3 min walk
San Luis Potosi Cathedral - 4 min walk
Plaza del Carmen - 5 min walk
Alameda - 6 min walk
Tangamanga Park I - 4 min drive
Getting around
San Luis Potosi Intl. Airport (SLP) - 16 min drive
Restaurants
La Oruga y la Cebada - 3 min walk
Casa Maka - 2 min walk
Los Alambres - 3 min walk
Callejón 7B - 3 min walk
Papalote - 3 min walk
About this property
Hotel Museo Palacio de San Agustin
Take in the views from the rooftop terrace when you stay at Hotel Museo Palacio de San Agustin. Guests can indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and Monasterio serves breakfast, lunch, and dinner. Other highlights at this boutique hotel include a bar/lounge, free bike rentals, and a terrace. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
18 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) not allowed January-December
No cribs (infant beds)
Pets
Pets not allowed
Parking
Free onsite self parking
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–1:00 PM
Restaurant
Bar/lounge
Coffee/tea in a common area
Free reception
Room service (limited hours)
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Library
Piano
Bicycle parking
Spa services
Massage/treatment rooms
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Hardwood flooring in room
Room amenities
Be entertained
40-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Espresso maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Hair dryer
Towels
Stay connected
Free newspapers
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Monasterio - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.
Fees & policies
Refundable deposits
Cash deposit: MXN 5000 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 400 per person
Early check-in can be arranged for an extra charge of MXN 637 (subject to availability)
Late check-out can be arranged for an extra charge of MXN 728 (subject to availability)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Also known as
Hotel Museo Palacio Agustin
Quinta Real Palacio San Agustin Hotel San Luis Potosi
Museo Palacio Agustin
Museo Palacio De San Agustin
Quinta Real Palacio San Agustin Hotel
Quinta Real Palacio San Agustin San Luis Potosi
Quinta Real Palacio San Agustin
Quinta Real San Luis Potosi
Museo Palacio De San Agustin
Quinta Real Palacio de San Agustin
Hotel Museo Palacio de San Agustin Hotel
Hotel Museo Palacio de San Agustin San Luis Potosi
Hotel Museo Palacio de San Agustin Hotel San Luis Potosi
Frequently asked questions
Does Hotel Museo Palacio de San Agustin offer free cancellation for a full refund?
Yes, Hotel Museo Palacio de San Agustin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Museo Palacio de San Agustin?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Museo Palacio de San Agustin?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Museo Palacio de San Agustin?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge of MXN 637 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 728 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Museo Palacio de San Agustin?
No, this hotel doesn't have a casino, but Arenia Casino (9-min drive) is nearby.
What is there to do at Hotel Museo Palacio de San Agustin and nearby?
Have fun during the warmer months with activities such as cycling. Hotel Museo Palacio de San Agustin also has spa services.
Are there restaurants at or near Hotel Museo Palacio de San Agustin?
Yes, there's an onsite restaurant, Monasterio.
What's the area around Hotel Museo Palacio de San Agustin like?
Hotel Museo Palacio de San Agustin is in Centro Historico, a short 3-minute walk from Plaza de Armas and 4 minutes' walk from San Luis Potosi Cathedral.
Hotel Museo Palacio de San Agustin Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Dec 2024
Every penny is worth the place
The hotel is fantastic! Please ask someone in the reception to tour you to the chapel and the cellar. We are definettly coming back soon!
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Benjamin
Benjamin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
Bianca
Bianca, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
This property is a jewel!!! Every detail has been taking care of. The building is breath taking! Pictures on line does not give it justice! The suites are espectacular! All services are high end. Old time meets new era in this magnificent museum. The tour is a must, please tip the tour guide!
Staff is courteous and knowledgeable.
Marybel
Marybel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Jun 2024
We staying here at palacio for two nights with Two teens and this was an mazing experience. Rooms were beautiful. Food was very delicious. Staff was great . And at the end we had a tour of palace and it was awesome! Ps don’t forget to reserve your massage there also .
Zila
Zila, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Apr 2024
Súper hotel
Muy bonita experiencia,
Todo estuvo súper. Hermoso hotel, muy limpio y elegante. Todos súper amables y la comida excelente. Súper recomendable
Monserrat
Monserrat, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Mar 2024
This is a beautiful hotel, and well worth the stay. Huge room, very well decorated. It is also very well-located.
Timothy
Timothy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Mar 2024
A must stay
Staff was very accommodating. The property is impecable. History tours were very amazing and they made me feel very welcomed.
Eugenio
Eugenio, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Feb 2024
Great place to stay
Never experienced a hotel museum before make some extra time to take a tour of the place. The staff was very professional and friendly will be returning whenever I am in the area.
Daniel
Daniel, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 Feb 2024
An amazing property. A museum of a place. Beautiful, elegant and intimate. The staff is gracious and knowledgeable
Stephanie
Stephanie, 1-night trip with friends
Verified Travelocity guest review
10/10 Exceptional
1 Jan 2024
Good
Sergio
Sergio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Dec 2023
Veronica
Veronica, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Dec 2023
HERENIA
Verified Expedia guest review
10/10 Exceptional
28 Nov 2023
Hands down the most unique Hotel stay of my life. Words simply can't do it justice. Imagine traveling back in time to the 1800's. Definitely ask for the tour of the hotel
stefan
stefan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Nov 2023
The staff was AMAZING!! They went above and beyond to make sure we were taken care of! They offloaded our luggage and carried it to the room for us. They gave us a tour even though it was just our family and we needed it to be quick since we had a plane to catch. I wish I would have gotten his name, one gentleman helped get our luggage back to the car and let us feed the horse. The hotel is so beautiful and well worth the money to stay at. Easy to walk to many squares in the city center. I would definitely stay there again. Only suggestion I have is to put a trash can in the bedroom. The tiny one in the bathroom for toilet paper isn’t much for a family of 4. The bedroom needs a trash can for room waste. Other than that, it was very comfortable!
Lisa
Lisa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Nov 2023
14th century wooden furniture is gorgeous. I felt safe leaving the balcony doors of my room open all night. Marble floor in shower. Staff is 5 star, too.
Janine
Janine, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2023
Everything was excellent except that Expedia didn’t offer didinng options
Jose
Jose, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2023
Un Palacio
Una experiencia increíble, vale cada peso, es literalmente un palacio, renovado recientemente con un sin fin de antiguedades, la mejor experiencia hotelera que eh tenido.
Abraham
Abraham, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2023
Rooms were very nice. Staff is exceptional. Within short walking distance to The Plaza.
Patrick
Patrick, 1-night family trip
Verified Expedia guest review
2/10 Poor
22 Jun 2023
Guests be warned
The Hotel is clean and the place is beautiful. Restaurant offered good food and service. Staff is friendly. My two complaints are as follows. 1, $250 dollars went missing from my room and the front staff and hotel security person were not apologetic, helpful nor seemed to care. 2, on the Saturday there were several wedding photo shoots inside the hotel which made it uncomfortable to enjoy the lobby. At night they had a quinceañera Party with loud music. I asked the front staff if that music was going to go on late because my groups had an early wake up. I was assured that the event would be over at 12:30 sharp. I felt more at ease after being told that. Well it was past 1:30 am and the loud music still continued. This hotel has no respect for its guests and after the party finally ended the young teenagers from the party who were staying at our hotel were loud , running around and it went on for a bit and hotel management allowed all this. In the morning when it was brought up to hotel staff they again did not apologize nor did they seem to care that we couldn’t get a good nights sleep. For the amount of money we paid for the room the service and respect from the hotel staff is insulting. I suggest staying at Hotel Progreso.
Carol
Carol, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 Jun 2023
Margarita
Margarita, 2-night trip
Verified Expedia guest review
8/10 Very good
22 May 2023
Fantastic Historic Visit to the prior Palace
Just an incredible Historic Place! Overall very nice 😊. We were on a short mini vacation, so the only schedule change was that we scheduled a hotel tour for 11 and ended up getting the tour over 2 hours later. Only there 2 nights and they didn’t replace the towels during the one room cleaning.
Ryan
Ryan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 May 2023
I was impressed!! And Beautiful, is one of the cleanest cities I have been to in Mexico