Enjoy your visit to San José de Cúcuta with a stay at Hotel Fenix. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A children's pool and a garden are other highlights.
Ventura Plaza Commercial Center - 10 min drive - 5.5 km
Banco de la Republica Cultural Area - 10 min drive - 5.5 km
San Jose Cathedral - 11 min drive - 5.8 km
Getting around
Cucuta (CUC-Camilo Daza Intl.) - 7 min drive
San Antonio (SVZ-Juan Vicente Gomez Intl.) - 27 min drive
Restaurants
El Corral Unicentro - 3 min drive
El Motilón - 4 min drive
McDonald's - 5 min drive
Restaurant Air's Bar - 3 min drive
Oma - 3 min drive
About this property
Hotel Fenix
Enjoy your visit to San José de Cúcuta with a stay at Hotel Fenix. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A children's pool and a garden are other highlights.
At a glance
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Hotel size
42 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 1:00 PM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
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Pets
Pets allowed (dogs only, 1 total, up to 26 lbs per pet)*
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Wheelchair-accessible parking and van parking on site
Onsite carport
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Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pet deposit: COP 100000 per stay
Pets are allowed for an extra charge of COP 60000 per pet, per day, plus a one-time cleaning fee of COP 60000
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 83435
Frequently asked questions
Is there a pool at Hotel Fenix?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Fenix?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of COP 60000 per pet, per day, and there's also a deposit of COP 100000 per stay. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at Hotel Fenix?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1:00 PM.
What is there to do at Hotel Fenix and nearby?
Hotel Fenix has an outdoor pool and a garden.
Are there restaurants at or near Hotel Fenix?
Yes, there's an onsite restaurant.
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Reviews
Hotel Fenix Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
6.0
Amenities
7.0
Staff & service
5.0
Property conditions & facilities
Reviews
Verified
4/10 Fair
Dec 14, 2025
Lo único decente fue la atención de las chicas de recepción y del botones Don Ramón a mi llegada, pero lo demás es muy pobre, mucha bulla en el exterior del hotel.
Definitivamente no me quedaría nuevamente en dicho hotel.