8/10 – Très bien
26 avr. 2026
My husband called to ask if the indoor pool was heated and they told him it was. Ummm… no! The area was heated but the water was cold. There were no towels in the pool area and the shower to rinse off was cold. Also, to dry your wet clothes in the dryer is $3 for 45 minutes. My granddaughters shorts didn’t dry so I had to hang them
The dishes in the cabinet were dirty so, I had to wash them before I could even use them. The side door didn’t shut and latch when going in and out unless you pulled the door shut or pushed it shut so, anyone could go into the hotel without a door key.
I’m glad we brought our pillows because they do not provide firm pillows, it would have taken 3 pillows stacked to get a good nights sleep
We were left less than 1/2 roll of paper towels with no extra in the room. There were 4 of us in the room and, we had pizza for supper. There wasn’t hardly any soap for dishes or washing pizza hands and only 1 facial cleansing soap bar in the bathroom.
The room accommodates 5 people yet there were only 3 towels
I should have got a cheaper hotel but, my husband is terminal with less than a year to enjoy what he can. He wanted to go back to the renaissance one more time and wanted the trip to be nice for him. He went to the front desk to complain but, I told him I could do reviews vs. talking to a manager and it going no where. The price is NOT worth the stay if you were looking into their amenities.
Kids stomped above us till after 11 and before dawn
Kathleen
Kathleen, séjour en famille de 1 nuit
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