This was the worst experience for a long time.
1- I was in several hostels but this is the first time in my life that I was asked for a credit card as a guarantee despite having paid online through this website. I spent an hour at the reception to find a solution but the hostel insists on having my credit card. so I ended up giving my credit card details because I had no choice to cancel.
2- Second, you are not given the room key directly, you have to go outside the building to retrieve the key from a small box. I entered the code but I can't find my room key, it's too complicated.
3- Third, the lockers are numbered but everyone can put their suitcases in any locker. There is no respect for the locker number which is linked to the bed number.
4- The lockers are small. if you have a large suitcase or if you have two suitcases then you will be stuck.
5- in the checkout, you have to put your key in a box, they don’t inform you in advance about this. It is not easy to find this box.
6- there are two receptions. By Google maps, you find the one which is in the main doors where guests stay but it is not the official one and the guy is not always there.
7- as soon as the hostel gets your number, they start contacting you by whatsapp to ask you to book through their website to get a discount.
The only good thing, is that it is well located and the make the beds everyday, not like in other hostels.