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The Shells Resort & Spa Phu Quoc

5.0 star property
Phu Quoc beachfront resort with spa and outdoor pool

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Luxury Villa, Poolside
Premium Room, Ocean View | Living area
Family Room, 2 Bedrooms, Ocean View | Living area
Family Room, 2 Bedrooms, Ocean View | View from room
Lobby
Escape to The Shells Resort & Spa Phu Quoc, where beachfront bliss meets luxury. Treat yourself to a rejuvenating spa treatment or simply relax by the outdoor pool with sun loungers and umbrellas. Free in-room WiFi, car rentals on site, and helpful staff make this resort an ideal getaway.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Non-smoking
  • Spa
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Terrace
The current price is CA $157
CA $178 total
includes taxes & fees
Jun 10 - Jun 11

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Luxury Villa, Poolside

Luxury Villa, Poolside

Luxury Villa, Poolside

Highlights

Yard
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 80 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View | View from room

Luxury Suite, Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Sofa bed
  • Ocean view
  • 123 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Ocean View

Premium Room, Ocean View

Premium Room, Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • Ocean view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Ocean View

Family Room, 2 Bedrooms, Ocean View | View from room

Family Room, 2 Bedrooms, Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
  • Ocean view
  • 135 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Villa, Garden View

View from room

Luxury Villa, Garden View

Highlights

Yard
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 80 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Deluxe Room with Ocean View

Lobby

Premium Deluxe Room with Ocean View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Spa Inclusive Luxury Villa Garden

Minibar, in-room safe, individually decorated, individually furnished

Spa Inclusive Luxury Villa Garden

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Luxury Suite Ocean View

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Villa with Garden View

Minibar, in-room safe, individually decorated, individually furnished

Luxury Villa with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite with Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Family Suite with Ocean View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Villa With Poolside

Minibar, in-room safe, individually decorated, individually furnished

Luxury Villa With Poolside

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
On the beach, white sand

Seashells Hotel and Spa Phu Quoc

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 532 reviews
The price is CA $101
CA $118 total
includes taxes & fees
Jun 12 - Jun 13
Seashells Hotel and Spa Phu Quoc
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About the area

Map
Ganh Gio Beach, Duong Dong Town, Phu Quoc, Kien Giang

What's nearby

  • Phu Quoc Night Market - 7 min drive - 4.2 km
  • San Van Dong Duong Dong Stadium - 7 min drive - 4.6 km
  • Ong Lang Beach - 11 min drive - 6.8 km
  • Dinh Cau - 11 min drive - 4.6 km
  • Vinpearl Safari - 39 min drive - 25.0 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 31 min drive
  • Free airport shuttle

Restaurants

  • ‪Bún Quậy Kiến Xây - ‬8 min drive
  • ‪Dong Tom Hum Lobster Cave - ‬8 min drive
  • ‪Eat Pray Love - ‬6 min drive
  • ‪Tin Tin Restaurant - ‬6 min drive
  • ‪Legend Revived - ‬7 min drive

About this property

The Shells Resort & Spa Phu Quoc

The Shells Resort & Spa Phu Quoc offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Phu Quoc Night Market. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. Offering a beachfront location, FLOW Restaurant serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include a free airport shuttle, a steam room, and a terrace. Fellow travelers say great things about the helpful staff.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 134 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite parking limited
DONE

Transfers

    • Free airport shuttle from 8:00 AM to 6:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • On a private beach
  • Kayaking

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

FLOW Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 11 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 38.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Also known as

Shell Phu Quoc
Shell Resort Phu Quoc
Shells Resort Phu Quoc
Shells Resort
Shells Phu Quoc
The Shells Resort & Spa Phu Quoc Island, Vietnam
The Shells Resort Spa
The Shell Resort Spa
The Shells Resort Spa Phu Quoc
The Shells & Phu Quoc Phu Quoc
The Shells Resort Spa Phu Quoc
The Shells Resort & Spa Phu Quoc Resort
The Shells Resort & Spa Phu Quoc Phu Quoc
The Shells Resort & Spa Phu Quoc Resort Phu Quoc

Frequently asked questions

Does The Shells Resort & Spa Phu Quoc offer free cancellation for a full refund?

Yes, The Shells Resort & Spa Phu Quoc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Shells Resort & Spa Phu Quoc?

Yes, there's an outdoor pool.

Are pets allowed at The Shells Resort & Spa Phu Quoc?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Shells Resort & Spa Phu Quoc?

Yes, there's free self and valet parking. Parking spots may be limited.

Is airport shuttle service offered by The Shells Resort & Spa Phu Quoc?

Yes, a free airport shuttle is available from 8:00 AM to 6:00 PM on request.

What are the check-in and check-out times at The Shells Resort & Spa Phu Quoc?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at The Shells Resort & Spa Phu Quoc?

No, this resort doesn't have a casino, but Corona Casino (21-min drive) is nearby.

What is there to do at The Shells Resort & Spa Phu Quoc and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Shells Resort & Spa Phu Quoc also has a private beach and a steam room, as well as a garden.

Are there restaurants at or near The Shells Resort & Spa Phu Quoc?

Yes, FLOW Restaurant offers beachfront dining and garden views.

Does The Shells Resort & Spa Phu Quoc have any outdoor private spaces?

Yes, every room features a balcony or patio.

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Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Food
Bar
View
Location
Biking
Transportation
Flights

What guests liked

  • The private beach was very nice to swim or kayak in and was conveniently located near the pool. (9 reviews)
  • Breakfast offered many options and was good, with some guests even mentioning it was delicious. (4 reviews)
  • The pool was large, nice to use, and had swim-up bars, with private beach access nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

Beautiful location, fabulous breakfast . Room floors had a lot of live and dead bugs and hair . No lock for sliding glass doors but being on the second floor it was probably safe.
2-night business trip

8/10

3-night trip with friends

10/10

2-night trip

10/10

Too far from town
2-night trip

8/10

3-night trip

4/10

5-night trip

10/10

10-night trip

10/10

6-night family trip

2/10

Not a five star hotel or resort. Grounds and villas need maintenance. Room was not up to standard of cleanliness for 5 star and price. Grout was black/moldy/exposed. Poor nighttime lighting. Hard accessibility to local scene. Limited staff.
2-night romance trip

10/10

3-night trip

8/10

5-night family trip

8/10

The hotel was beautiful and in a wonderful location. It was very quiet. We stayed in one of the rooms by the beach and the view was spectacular, especially of the sunsets each day. Service was a bit slow in the restaurant but breakfast was self serve and well stocked. Would highly recommend this hotel
7-night romance trip

2/10

This so-called “5-star hotel” was, without a doubt, the most horrifying experience of my life. If there were a negative rating, I would use it. From the moment I stepped in, it became clear that this place was a complete scam. Let’s start with the room: dirty, damp, and crawling with geckos. Now, I get it—geckos are common in some regions—but I didn’t expect to share my bed with them! Speaking of the bed, the linens were disgusting: stained, unwashed, and emitting a musty odor that made me question if they’d ever been cleaned. And then, the cherry on top: bloodstains. Yes, actual blood on the carpet and one of the walls. I don’t know what went down in this room before my arrival, but it was enough to make me feel like I was in a crime scene rather than a luxury hotel. The bathroom was equally appalling. The tiles were cracked, the shower barely worked, and there was mold growing in the corners. To make things worse, housekeeping clearly didn’t do their job—the trash bin was still full of garbage from the previous guest! The “amenities” were no better. The pool looked like it hadn’t been cleaned in weeks, with murky water and broken loungers scattered around. I tried to raise my concerns with the staff, but they were indifferent and dismissive. The manager was nowhere to be found, and no one seemed remotely interested in addressing the multiple issues I brought up! The only thing this place deserves 5 stars for is how quickly it made me want to leave. Stay far, far away!
1-night family trip

10/10

6-night business trip

10/10

It was great experience
4-night family trip

6/10

Ocean View Room had an amazing view! The room was nice. Only complaint was service. Housekeeping did not leave us with clean towels, had to always request. Called to have toilet leak fix numerous times before someone came out. Service was extremely slow and lacking. Also lacking was the selection of restaurants on site, there was only 1 restaurant and 1 lounge on the property. Activities offered were lacking as well. The hotel is not conveniently located near shops and restaurants so having to call taxi/Grab costed a lot every day. The hotel does not seem to be upkept and seem old and not very modern compared to other hotels and was told this was one of the first hotel built on the island.
3-night trip with friends

8/10

9-night trip

8/10

The Shells is a very nice sea side resort. The pool is beautiful and beach access is convenient and clean. Our bungalow was large and well appointed. It had a shower and separate tub. Lots of storage room. We were a short walk to both pools and restaurants. Although all of the staff were friendly, we did find the service to be slow, especially while utilizing the lounge chairs. Service at the bar was pretty much non existent. The system of having to wave a red flag to get service is terrible; I once waved the flag for twenty minutes and finally gave up. The lunch and dinner food was good. The breakfast provided many options and was also good, but get there early as they tend to stop making things by the end.
6-night family trip

10/10

4-night trip with friends

6/10

The property is dated and need much renovation.
3-night family trip

6/10

The property was not as advertised. This could have been due to it being off peak season. Our room phone was broken so we couldn’t order room service as was our tv. The garden maintenance around our villa was poor. There is no sand at the beach. There is only one restaurant. Food was ok. The breakfast variety was ok also. Please note that this villa is far from anywhere. Took us 30 mins to get to grand world and casino and restaurants were also far. There was zero entertainment. They played music at the pool twice during our stay. Overall I wouldn’t stay here again.
6-night family trip

4/10

The best thing about this resort was it's staff. The resort itself was advertised as a 4 to 5 Star resort. given my extensive travel I would rate this resort in its current condition with consideration of the staff only a one star. place is run down outdated room decor in dire need on a complete refurbishing. You can not make something old, dirty damaged unkept any different except when taking photos from a distance that will not show up the problems as they have done in their presentation. The management spoke to us before we left and asked us for some feedback and we gave them the exact same response as above. We respectfully told them that unless things change dramatically we could not see ourselves returning even though the location is great.
7-night romance trip

10/10

Like
2-night business trip

8/10

Most of the facilities of this resort are not working. Some swing pools were closed and there is no refrigerator in the room. The beach was not clean.
3-night trip with friends

4/10

4-night trip