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Hotel Plaza Santo Domingo

3.0 star property
Hotel with restaurant, near San Cristóbal de las Casas Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza Santo Domingo

Staircase
Reception
Garden
Lobby lounge
Double Room

Reviews

6.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Rollaway/extra beds available (free)
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service

Room options

Available filters for rooms
Showing 4 of 4 rooms

Triple Room

Highlights

Rollaway/extra beds
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Quadruple Room

Highlights

Rollaway/extra beds
Private bathroom
Daily housekeeping
Pet friendly
In-room safe
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Rollaway/extra beds
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room

Highlights

Rollaway/extra beds
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Standard Room, 1 Large Single Bed

San Cristóbal Bleisure Hotel

Pet-friendly
Free WiFi
10.0 out of 10, Exceptional, (16)
The price is CA $29
CA $34 total
includes taxes & fees
Dec 20 - Dec 21
San Cristóbal Bleisure Hotel
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About the area

Map
Av General Utrilla 35C Barrio, El Cerrillo, San Cristóbal de las Casas, CHIS, 29220

What's nearby

  • Ex-Convent of Santo Domingo - 3 min walk
  • San Cristóbal de las Casas Cathedral - 5 min walk
  • Mesoamerican Museum of Jade - 5 min walk
  • Plaza 31 de Marzo - 7 min walk
  • Santo Domingo Handicraft Market - 9 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 87 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪BEBOP Club - ‬3 min walk
  • ‪Yik Café - ‬3 min walk
  • ‪Maya'e - ‬3 min walk
  • ‪FRONTERA Artisan Food & Coffee - ‬2 min walk
  • ‪Alameda de la Casa Utrilla - ‬1 min walk

About this property

Hotel Plaza Santo Domingo

Hotel Plaza Santo Domingo offers a great location, putting you within just a 10-minute walk of San Cristóbal de las Casas Cathedral.

Languages

English

At a glance

Hotel size

  • 44 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 2 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (1 total)
  • Specific rooms only*

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11:30 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Cable TV channels

Sleep well

  • Rollaway/extra bed available

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 65.00 to 120.00 per person
  • Airport shuttle service is offered for an extra charge of MXN 800.00 per person (one-way)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards.

Also known as

Hotel Plaza Santo Domingo San Cristobal de las Casas
Hotel Plaza Santo Domingo
Plaza Santo Domingo San Cristobal de las Casas
Plaza Santo Domingo
Hotel Plaza Santo Domingo Hotel
Hotel Plaza Santo Domingo San Cristóbal de las Casas
Hotel Plaza Santo Domingo Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Plaza Santo Domingo offer free cancellation for a full refund?
Yes, Hotel Plaza Santo Domingo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Plaza Santo Domingo?
Yes, pets stay free, with a limit of 1 total.
Is airport shuttle service offered by Hotel Plaza Santo Domingo?
Yes, an airport shuttle is available. The charge is MXN 800.00 per person one-way.
What are the check-in and check-out times at Hotel Plaza Santo Domingo?
Check-in start time: 2 PM; Check-in end time: 2 PM. Check-out time is noon.
What is there to do at Hotel Plaza Santo Domingo and nearby?
Hotel Plaza Santo Domingo has a garden.
Are there restaurants at or near Hotel Plaza Santo Domingo?
Yes, there's an onsite restaurant.
What's the area around Hotel Plaza Santo Domingo like?
Hotel Plaza Santo Domingo is a short 5-minute walk from San Cristóbal de las Casas Cathedral and 3 minutes' walk from Ex-Convent of Santo Domingo.

Hotel Plaza Santo Domingo Reviews

Reviews

6.2

Good

6.8/10

Cleanliness

6.6/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Poor

Dirty and old hotel! No wifi in my room. Very unpleasent stay. The air in the room was not very clean.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Colonial style...historically conserved.
A colonial style hotel as the town does not allow changes to the original character of the downtown area. Charmingly comfortable with a restaurant on the premises. Beautiful gardens and patios. Lovely staff and quite honestly don't bother you. Our room was cleaned daily and aired out daily as moisture was always present by musty smell.But that is because it's an old hotel and not allowed to upgrade or modernizeven. But all in all a wonderful place to stay as it it's located in the skirts of downtown area in the original 20 barrios. Near central...shopping artisan wares and produce area. Loved this small town. Near lots of boutiques, shops,restaurants, and cocoa cafés. Everythingis close and night life is apparent as the people come out in the evening to walk about meandering and watching street performanceso, drinking cocoa,coffee or eating. Loved this hotel.
Verified Expedia guest review

8/10 Very good

Great location, but needs better service
This hotel is directly acrossed the street from the Textile market of Sto. Domingo. The location is ideal for shopping and entertainment. The rooms were smallish, beds were hard and internet intermittent. The maids came by really late if at all. They did give us a new room after the first room we got was super hot and had no air conditioning.
Verified Hotels.com guest review

10/10 Exceptional

Hotel céntrico, bien ubicado
Buen servicio, personal bien amable , habitación confortable
daniel, 3-night trip
Verified Expedia guest review

6/10 Good

Muy apenitas
No estan nada comodas las camas, esta super chiquitito el baño y da la impresion de no estar tan limpio ni tan seguro el hotel. No me volveria a quedar ahi
2-night trip
Verified Expedia guest review

6/10 Good

Iba todo bien, hasta que una noche empezaron con escuchar pláticas y discusiones hasta peleas en una de las habitaciones, no me dejaron dormir!!! parecía un hostal cuando realmente es un hotel, lo reporte pero aún seguían.... lástima de hotel
Verified Hotels.com guest review

10/10 Exceptional

Hotel Centrico y agradable
El hotel esta enfrente de la plaza Santo Domingo donde se pone un mercado de artesanías y ropa, este lugar es el más barato para comprar pero hay que buscarle, la habitación es del tipo rústico, comoda, limpia, eso si, hay mucho movimiento afuera del hotel si tienes sueño ligero es posible que te despierte, la comida en el restaurante es buena y de buen precio, y el personal es muy amable, desde este hotel puede llegar caminando a la plaza principal y a las diversas amenidades que ofrece el lugar.
2-night trip
Verified Expedia guest review

6/10 Good

Francisco, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Sencillez requiere remodelación bien ubicado
Habitaciones viejas y sencillas El servicio recepción bueno y la ubicación enfrente del mercado artesanal lo hace un hotel conveniente.
Alberto, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

David, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel muy regular
Muy regular el primer cuarto olía muy mal nos cambiaron a otra habitación un poco mejor y se me desaparecieron 2 libros nada recomendable
ricardo, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

MALA ESTANCIA EN SAN CRISTOBAL
Tienen el estacionamiento de carga en un patio central al que da las habitaciones, es una pesadilla los ruidos que hacen desde las 11 de la noche hasta las 8 am todo el tiempo cargan y descargan. La habitacion tenia cucarachas El personal de recepcion una imagen deteriorada y cero calidad en servicio No cuenta con estacionamiento y les vale en donde dejes tu auto Comentamos nuestra molestia en recepcion e hicieron caso omiso
Areli , 3-night trip
Verified Expedia guest review

10/10 Exceptional

Arndt, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

ARNAUD, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Estacionamiento de vehiculos
Faltó espacio para estacionamiento de vehiculos
JESUS, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Hotel no cumplio con lo esperado
el personal del hotel muy amable y servicial, el restaurante nuena la comida pero le hace falta personal para la atención de los comensales. Las habitaciones pesimas, sin ventilación y con sensación a humedad. Francamente no regresaría a pesar de su magnifica ubicasión.
2-night family trip
Verified Expedia guest review

2/10 Poor

Horrible
Me intentaron extorcionar la primera noche fue terrible y la gente de hotel está involucrada porque ellos me pasaron la llamada y evidentemente le dieron información a estas personas de hora de llegada y nombre No lo recomiendo de hecho deberían quitarlo de sus hoteles
griselda, 4-night trip
Verified Expedia guest review

4/10 Fair

There is not garage,.
I was there with my mom and my family, but it is not confortable. The upstairs are terrible
Denise, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Buen hotel, buena ubicación.
Tan sólo hace falta considerar la ausencia de estacionamiento. Por lo demás, todo excelente. Un poco de mantenimiento no estaría de sobra.
Giovanni, 2-night trip
Verified Expedia guest review

4/10 Fair

Pro= tiene la plaza de Sto Domingo enfrente
Pro= comida de restaurant sabrosa ENCONTRA= casi todoq
Daniel alejandr, 3-night trip
Verified Expedia guest review

2/10 Poor

PÉSIMA ESTANCIA
El servicio por parte de los empleados es adecuado, incluso amable sin embargo la gerente del hotel es una persona por demás prepotente, al llegar me informa que no hay servicio de estacionamiento por qué espacio es muy reducido y tiene que meter su camioneta que no hay lugar para mi auto que le haga como quiera que no es su problema, no te dan toallas suficientes, además pretenden que pagues un cargo extra si las toallas se ensucian, el servicio es pésimo, no se los recomiendo en lo absoluto pésima mi estancia en ese hotel
israel, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Roberto, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel tradicional, agradable
Muy agradable lugar, el restaurante todo muy rico, la atencion del personal es muy buena.
Verified Expedia guest review

8/10 Very good

Limpio
Hotel para limpio y cómodo Solo que se escucha mucho ruido de los huéspedes de los otros cuartos
Verified Hotels.com guest review

2/10 Poor

Hotel no recomendable
Pésimo. El hotel está muy viejo, las instalaciones no tienen mantenimiento, regaderas con fallas, sin toma-corrientes, poca luz, poca ventilación, demasiado ruido. El personal es grosero y sin atenciones, hacen mucho ruido en las mañanas ( gritan de extremo a extremo) y no permite descansar adecuadamente. No tienen estacionamiento para huéspedes, solo para la camioneta del hotel. Lo único rescatable es su ubicación. No lo recomiendo para nada. Fue una estadía incómoda.
Verified Hotels.com guest review