2/10 Poor
5 Dec 2024
The staff was friendly but the facility does not match what the pictures looked like and has not been maintained. After 10 mins in the room, I had to book another hotel. My son and I arrived around 11pm after delayed flights. The room had a dank, musty smell but I thought it could go away once I turned on the AC. We went to wash our hands in the bathroom and there was no soap or hand towel or even washcloth. The faucet sprayed water out at us rather than downward. After the general uncleanliness this gave off I checked the bed. Under both the pillow and again pulling back the bed sheet there were bedbugs jumping around. I would not recommend.
Angelica
Angelica, 2-night family trip
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