Upon arrival, the hotel room seemed acceptable, but we quickly encountered a few issues. The wardrobe door handle fell off when we tried to open it, and it appeared to have been previously glued back on. The bathroom light switches were oddly positioned behind the wardrobe, making them difficult to find. The sink tap was overly powerful, causing water to spray everywhere, and the sink drained very slowly, almost overflowing. The room itself was excessively hot, even with the radiator turned off, so I had to sleep with the balcony door wide open. The double bed consisted of two single beds pushed together, which made it very uncomfortable with springs digging into me. The pillows and duvet were thin and felt quite cheap. Overall, the hotel did not live up to expectations, especially for a place billed as a “spa” hotel.