Although they did offer airport pick-up even during Covid, once the driver picked me up, he kept looping around to wait and pick up others, and even after we started heading to the hotel, he got another call and we all went back to pick up more people. So, it took a long time to get to the hotel. Then once at the hotel, they did not have my reservation although my wife had called ahead to confirm it. I showed them the confirmation from Hotels.com, but they could not find it. Fortunately, they still had rooms available, and the room was very nice and clean. Breakfast was good.