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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property
Luxury beachfront property with spa, near Xenses Park

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Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Suite (River Jump) | View from room
Creator video - submitted by Sally Nguyen
Interior
Sauna, hot tub, steam room, Turkish bath, body treatments, mud baths
20 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Hotel Xcaret Mexico - All Parks / All Fun Inclusive, near Cenote Santa Cruz and Xcaret Eco Theme Park, offers a tropical getaway with 10 outdoor pools and a children's pool. Unwind on the white sand beach or indulge in deep-tissue massages at the spa. Guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 20 restaurants and 2 poolside bars
  • 14 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 15 outdoor pools and indoor pool
  • Free airport shuttle
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Free use of bicycles

Feel at home (6)

  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private hot tub
The current price is CA $896
CA $1,118 total
includes taxes & fees
Sep 2 - Sep 3

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Room, Oceanfront (Swim-up Adults)

Room, Oceanfront (Swim-up Adults) | Outdoor pool

Room, Oceanfront (Swim-up Adults)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim Up Garden)

Room (Swim Up Garden)

Room (Swim Up Garden)

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

Suite River

Suite River

8.8 out of 10
Excellent
(81 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 61 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 126 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite River Adults

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite River Adults

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite (River Jump)

Suite (River Jump)

Suite (River Jump)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 59 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (River Spa)

Suite (River Spa)

Suite (River Spa)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Spa)

Suite (Garden Spa)

Suite (Garden Spa)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | View from room

Junior Suite (Spa)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Adults

Junior Suite Adults

Junior Suite Adults

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
  • 126 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Garden

8.6 out of 10
Excellent
(74 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Oceanfront (Adults)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Oceanfront (Adults)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite, Oceanfront

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with River View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite with River View

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • River view
  • Sleeps 4

View all photos for Suite Superior with Sea View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Superior with Sea View

  • 55 sq m
  • Sea view
  • Sleeps 3

View all photos for Suite Luxury with Garden View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Luxury with Garden View

  • 53 sq m
  • Sleeps 3

View all photos for Suite Junior

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Junior

  • 126 sq m
  • Sleeps 3

View all photos for Suite Junior with River View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Junior with River View

  • 126 sq m
  • River view
  • Sleeps 3

View all photos for Suite Premium with Sea View

Living room

Suite Premium with Sea View

  • 53 sq m
  • Sea view
  • Sleeps 3

View all photos for Suite Deluxe with Sea View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Deluxe with Sea View

  • 53 sq m
  • Sea view
  • Sleeps 4

View all photos for Suite Luxury with River View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Luxury with River View

  • 58 sq m
  • River view
  • Sleeps 3

View all photos for Suite with Garden View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite with Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 53 sq m
  • Sleeps 4

View all photos for Suite Superior with Garden View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Superior with Garden View

  • 55 sq m
  • Sleeps 4

View all photos for Suite with Sea View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite with Sea View

  • 53 sq m
  • Sea view
  • Sleeps 4

View all photos for Suite Junior with Sea View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Junior with Sea View

  • 126 sq m
  • Sea view
  • Sleeps 3

View all photos for Suite Premium with River View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite Premium with River View

  • 58 sq m
  • River view
  • Sleeps 3

Suite Standard with River View

  • 45 sq m
  • River view
  • Sleeps 4

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9.2 out of 10, Wonderful, 1,329 reviews
The price is CA $897
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includes taxes & fees
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About the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 1.4 km
  • Xenses Park - 17 min walk - 1.5 km
  • Xplor Theme Park - 3 min drive - 1.8 km
  • Ferry to Cozumel - 5 min drive - 2.2 km
  • Playacar Golf Club - 10 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive
  • Cozumel Intl. Airport (CZM) - 13.1 miles/21.1 km
  • Free airport shuttle

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

At Hotel Xcaret Mexico - All Parks / All Fun Inclusive, you can spend time at the beach getting a beach massage, plus you'll be just a 5-minute drive from Xcaret Eco Theme Park and Xplor Theme Park. There's plenty of fun with the 15 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and Ayurvedic treatments. CHIBALI, one of 20 restaurants, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 poolside bars, a free airport shuttle, and a 24-hour fitness center. Fellow travelers say good things about the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Languages

English, French, Italian, Korean, Spanish

At a glance

DONE

Hotel size

    • 1800 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Supervised childcare*
DONE

Pets

    • Pets allowed (dogs only, up to 22 lbs per pet)*
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–noon
  • 20 restaurants
  • 14 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • 2 coffee shops
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Outlet covers
  • Stroller

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Hiking/biking trails
  • Kayaking
  • Canoeing
  • Shopping
  • Pool table
  • Fishing
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 10 buildings/towers
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • 15 outdoor pools
  • An indoor pool
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Waterslide
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 40

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Day bed

What to enjoy

  • Private indoor hot tub
  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 3000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive offer free cancellation for a full refund?

Yes, Hotel Xcaret Mexico - All Parks / All Fun Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, there are 15 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of MXN 3000 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Hotel Xcaret Mexico - All Parks / All Fun Inclusive and nearby?

Have fun with onsite activities like kayaking, rowing, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 15 outdoor swimming pools. Hotel Xcaret Mexico - All Parks / All Fun Inclusive also has 2 swim-up bars, 2 poolside bars, and a 24-hour fitness center, as well as a sauna, an arcade, and a garden.

Are there restaurants at or near Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, there are 20 onsite restaurants, featuring beachfront dining, Mexican cuisine, and pool views.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Xcaret Mexico - All Parks / All Fun Inclusive like?

Hotel Xcaret Mexico - All Parks / All Fun Inclusive is located on the waterfront, a short 19-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park.

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Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.6

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Parks
Restaurant
Family friendly
Trip
Amenities
Booking
Recreation

What guests liked

  • The all-inclusive experience offered a wide variety of amenities, activities, and dining options, providing excellent value for the price. (35 reviews)
  • Dining options were numerous and the food was consistently delicious with excellent service. (32 reviews)
  • The property features a variety of beautiful pools and swimming areas, including a heated children's pool and swim-up suites. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Stayed at this property twice and it’s absolutely perfect.
Armando, 1-night trip

10/10 Excellent

Property was stunning, beautiful resort with lots of options to keep you busy
Brandon, 5-night trip

10/10 Excellent

Todo excelente
Patricia, 3-night trip

10/10 Excellent

Hotel was amazing and had everything we needed for our stay
Hugo, 4-night trip

10/10 Excellent

The property is breathtaking with so much to do and see.
Amanda Kathryn, 5-night trip

10/10 Excellent

Lots to do with family or couple. All you can eat and drink. Looking forward to go back
Luis A Maldonado, 3-night trip

10/10 Excellent

Beautiful hotel, food really good
Susset, 5-night trip

10/10 Excellent

Quit nice hotel and service. Easy access to all Xcaret parks.
Katsuyuki, 5-night trip

10/10 Excellent

Staff are very professional and friendly.
Guissella Yrene, 3-night trip

10/10 Excellent

Excelente
Leonel, 3-night trip

10/10 Excellent

transportation to the park is convenient for new hotel expansion it's too far from the original hotel xcaret Mexico.
Giselle, 3-night trip

10/10 Excellent

Very Nice
Cirilo, 5-night trip

10/10 Excellent

So much to do and try. Great experience.. Food was extremely good..Top shelf alcohol!! Amazing views.
Ariana, 5-night trip

10/10 Excellent

Such a beautiful & wonderful experience! Hotel Xcaret Mexico is a place I would return again with my family.
Christina, 4-night trip

10/10 Excellent

Great service, personal, shows and food. Thanks
Hector L, 4-night trip

10/10 Excellent

This is one of the most amazing resorts I have ever been to. We had an great time. The staff is wonderful and the food was over the top excellent!
Catherine, 6-night trip

8/10 Good

Food was good. Great for families.
Adriana, 2-night trip

10/10 Excellent

Best hotel in Mexico, period
Ricardo, 1-night trip

4/10 Poor

It is a nice place but services is poor with no customer services nor room services
Daneel, 7-night trip

10/10 Excellent

It's a very beautiful place
Ginsly, 4-night trip

10/10 Excellent

Wonderful resort.
Javier, 6-night trip

6/10 Okay

I like the staff they are very nice and very welcoming . What I don’t like is that after 11pm you can’t eat anywhere room service waiting time was over 2 hours. The only restaurant open couldn’t go because I have a 15 years old consider a minor so she could not go in.
ana, 3-night trip

10/10 Excellent

Beautiful resort and love that all the parks are included
Jorge, 4-night trip

2/10 Terrible

We were out in the new phase and the restaurants and parks were fantastic, but I have nothing nice to say about the staff or concierge service...so I will say nothing else.
Jeremy, 7-night trip

10/10 Excellent

What else can you expect from a 5 diamond hotel but the absolute best, and they delivered! From the most beautiful and well kept grounds to the restaurants, parks and pools. Everything blew us away. I’ve had the best dishes here. We wake up to a view of exotic birds and monkeys from our balcony. This will hard to top.
Krystle, 3-night trip