Nestled near the O2 Arena, London Excel - O2 Arena - London City Airport offers upscale comfort with a grocery store and 2 coffee shops. Unwind on the tranquil garden or enjoy a meal at one of two on-site restaurants. With in-room WiFi and dry cleaning/laundry services, your stay is sure to be effortless.
Reviews
7.07.0 out of 10
Good
Popular amenities
Gym
Laundry facilities
Free parking
Non-smoking
Free WiFi
Restaurant
Main amenities (10)
Housekeeping (on request)
2 restaurants
24-hour fitness center
2 coffee shops/cafes
Terrace
Garden
Convenience store
ATM/banking services
Laundry service
Self-serve laundry
Feel at home (6)
2 bedrooms
Kitchen
Private bathroom
Living room
Television
Garden
Room options
Available filters for rooms
Showing 1 of 1 room
View all photos for Premium Apartment, 2 Bedrooms, City View
Premium Apartment, 2 Bedrooms, City View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized refrigerator/freezer
70 sq m
City view
Sleeps 6
1 King Bed, 1 Double Bed, 1 Twin Sofa Bed and 1 Double Sofa Bed
At London Excel - O2 Arena - London City Airport, you'll be within a 10-minute drive of ExCeL Exhibition Centre and ABBA Arena. Guests can grab a bite to eat at one of the 2 restaurants and visit the 24-hour fitness center for a workout. There are 2 coffee shops/cafes, a terrace, and in-room conveniences like washing machines and refrigerators. Public transportation is just a short walk: Pontoon Dock Station is 4 minutes and London City Airport DLR Station is 14 minutes.
Languages
English
At a glance
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Klevio mobile app before check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in rooms
Parking
Free secured onsite self parking
Height restrictions apply for onsite parking
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
2 restaurants
2 coffee shops
Traveling with children
Grocery/convenience store
Services
Dry cleaning/laundry services
Facilities
ATM/banking
Garden
Terrace
24-hour fitness center
Accessibility
Front entrance ramp
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Washing machine
Laundry detergent
Sleep well
2 bedrooms
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Separate living room
Freshen up
2 bathrooms
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Oven
Toaster
Cookware, dishes, and utensils
Dishwasher
Dining table
More
Housekeeping (on request)
Special features
Dining
IL Volo - Onsite restaurant.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)
Housekeeping is offered for an extra charge of GBP 100 per stay
Children & extra beds
Cribs/infant beds are available for GBP 75.0 per stay
Parking
Parking height restrictions apply
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
London Excel O2 Arena London City Airport LCY
London Excel O2 Arena London City Airport LCY Apartment
Apartment London Excel - O2 Arena – London City Airport (LCY)
London Excel - O2 Arena – London City Airport (LCY) London
Excel O2 LCY Apartment
London Excel O2 Arena London City Airport LCY
Excel O2 LCY
London Excel O2 Arena – London City Airport (LCY)
London Excel O2 Arena – London City Airport (LCY)
London Excel - O2 Arena - London City Airport Hotel
London Excel - O2 Arena - London City Airport London
London Excel - O2 Arena - London City Airport Hotel London
Frequently asked questions
Does London Excel - O2 Arena - London City Airport offer free cancellation for a full refund?
Yes, London Excel - O2 Arena - London City Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at London Excel - O2 Arena - London City Airport?
Sorry, pets aren't allowed.
Is parking offered on site at London Excel - O2 Arena - London City Airport?
Yes, there's free self parking.
What are the check-in and check-out times at London Excel - O2 Arena - London City Airport?
Check-in start time: 3 PM; Check-in end time: 11 PM. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-out is available.
What is there to do at London Excel - O2 Arena - London City Airport and nearby?
London Excel - O2 Arena - London City Airport has a 24-hour fitness center and a garden.
Are there restaurants at or near London Excel - O2 Arena - London City Airport?
Yes, there are 2 onsite restaurants.
Does London Excel - O2 Arena - London City Airport have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around London Excel - O2 Arena - London City Airport like?
London Excel - O2 Arena - London City Airport is a short 4-minute walk from Pontoon Dock Station and 16 minutes' walk from ExCeL Exhibition Centre.
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Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
5.4/10
Staff & service
10/10
Amenities
7.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Very good
Apr 19, 2024
Damon
Damon, 5-night trip
Verified Expedia guest review
6/10 Good
Jun 29, 2023
Laundry “facilities” as advertised is only a washer, no dryer. This means you will have to hang your clothes and towels to dry on the balcony. Also, you are only provided one set of towels per person for stays up to 7 days, which means if you want clean towels you can wash them and then hang them to dry. I realize this is normal in Europe but if you know people from the US especially are renting from you then it should be communicated that there is no dryer and to bring extra clothes so you don’t have to wash.
Also, not all toiletries promised were provided, only body wash.
Close to an airport and train so it can be noisy if you sleep with the windows open.
Jessica
Jessica, 6-night family trip
Verified Expedia guest review
6/10 Good
Apr 21, 2023
Pros:
Easy access to bus lines & DLR station.
Area felt safe for most part, even at night.
Place is nice & pictures were representative of what to expect.
Everything seemed clean & carpeting in bedrooms looked fairly new.
Locking mechanism is finicky & tricky, requiring reading & testing to understand what needed to be done. But once you got the hang of it, felt very safe.
Enough "beds" for 6 grown adults: 2 in each bedroom, couch (in picture) converts to a bed, & single futon seat that can lay out (description in listing was not clear).
Cons:
Communication left a lot to be desired. It was Easter weekend so some slack should be given. But took almost entire stay to get extra Smart Keys for group. Not knowing digital smart key via smartphone was used until day in advance, was not possible to get it all taken care of before weekend started. Emailed multiple times, but was told my emails were not going through, even though my first email went through and I continued to reply to the original message. Had to call twice to finally get Smart Keys set up for 2 other people (total of 3). Physical key exists, but don't have access to it until once inside. Advance notice would have been preferable.
The Smart Key for front door REQUIRES a smartphone & doesn't always respond quickly.
Kitchen sink not installed correctly.
Couch & futon "bed" are very uncomfortable.
Water heater set on timer; no hot water between 12-6:30am.
Shower drain of in-suite bathroom not cleaned out well.