DoubleTree by Hilton Hotel Rochester - Mayo Clinic Area, Rochester

Nice hotel. Only issue was I asked when I checked in if I parked in the correct space to be covered by hotel. I was told yes. Upon checkout I was told no and I was made to pay for it. I will never stay at a Hilton hotel again. Sometimes you only get one chance to do the right thing.

The room and bathroom were very clean. The construction near the hotel made it difficult to acess. The design of the bathroom made it difficult for my family member with a disability. Plan on paying for parking.

Doubletree Rochester - everyone was very nice and very accommodating... would definitely stay here again.

Clean, close to Mayo Clinic and service was exceptional. Very nice hotel!

Could not have possibly ask for a more accommodating, Clean, Centrally located, Service oriented hotel.... I will forever stay at the double tree Rochester any time I'm in town.

Our trip was great. We were hoping to have the advantage of Hilton Honor points for our stay and a special rate for being a Mayo Clinic patient. We were told because we booked they third party we could not have those benefits. Hmm...my husband booked the room not realizing we would loose those two things as I always do the booking and am aware of benefits. Our credit card used for incidentals was our Hilton Honors which usually is recognized. Stay was good in every other way.

Awesome hotel- great location to the Mayo Clinic. Excellent food and hot tub.

Our first night when trying to sleep, we had to report drilling on the other side of our wall. We were told they were doing repairs on the elevator. The bath tub drain was broken, so my husband could not take a bath. The room was not clean. Dirty carpet, dust coating on selves and surfaces, the room’s condition did not warrant the price of that room. We will not return.

Very friendly staff. My husband has allergies to down feathers, they immediately changed out our pillows and comforter. Overall great service.

My room smelled of mold. I have allergies so I requested a different room. On the third try I was given an ok, less moldy smelling room. The bellman who was transporting my luggage was super nice and was trying to be helpful. On his walker talkie when he was speaking to the hotel receptionist, (who didn’t realize I was listening), she said “well she booked on line” so I can’t move her there. So they must just use the older rooms (as in not updated) for online bookings, even though the other rooms were likely available . I felt offended by that and likely won’t stay there again.