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Hotel Cruz del Vado

4.5 star property
Luxury hotel in Cuenca with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cruz del Vado

Terrace/patio
Porch
Front of property - evening/night
Hallway
Deluxe Room, 1 Double Bed, Non Smoking
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Non-smoking
  • Free breakfast
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is CA $159
CA $175 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Twin Room, Multiple Beds, Accessible, Non Smoking

Premium Twin Room, Multiple Beds, Accessible, Non Smoking

Premium Twin Room, Multiple Beds, Accessible, Non Smoking

Highlights

Soundproofed
TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
Free bottled water
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Room, 1 King Bed, Accessible, City View

Luxury Room, 1 King Bed, Accessible, City View

Luxury Room, 1 King Bed, Accessible, City View

Highlights

Soundproofed
TV
Blackout drapes/curtains
Jetted bathtub
Private bathroom
Separate bathtub and shower
Hydromassage showerhead
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Non Smoking

Premium Room, 1 Queen Bed, Non Smoking

Premium Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Accessible, Non Smoking

Superior Room, 1 Queen Bed, Accessible, Non Smoking

Superior Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Soundproofed
TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

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9.4 out of 10, Exceptional, (264)
The price is CA $166
CA $182 total
includes taxes & fees
Dec 25 - Dec 26
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About the area

Map
La Condamine y Tarqui, Cuenca

What's nearby

  • Calderon Park - 16 min walk
  • New Cathedral of Cuenca - 16 min walk
  • Río Tomebamba & Calle Larga - 5 min drive
  • Alejandro Serrano Aguilar Stadium - 6 min drive
  • Mall del Rio - 8 min drive

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 12 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.2 miles/127.5 km
  • 14n - Antonio Borrero Station - 15 min walk
  • Luis Cordero (Hermano Miguel) Station - 18 min walk
  • Gaspar Sangurima Tram Station - 18 min walk
  • Unidad Nacional Tram Station - 19 min walk
  • Parque del Molinero Tram Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪New York Pizza - ‬9 min walk
  • ‪Hot Dog del Tropical - ‬12 min walk
  • ‪La Pergola - ‬7 min walk
  • ‪Guajibamba - ‬13 min walk
  • ‪Café San Sebas - ‬12 min walk

About this property

Hotel Cruz del Vado

Hotel Cruz del Vado is just 2 mi (3.2 km) from the airport and offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This luxurious hotel also features a rooftop terrace, a snack bar/deli, and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 26 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (USD 12 per day; reservations required)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in shower
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per room (one-way)
  • Early check-in can be arranged for an extra charge of USD 40 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 70 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 80 per night

Parking

  • Parking is available nearby and costs USD 12 per day (984 ft away; open 24 hours)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Cruz Vado Cuenca
Hotel Cruz Vado
Cruz Vado Cuenca
Hotel Cruz del Vado Hotel
Hotel Cruz del Vado Cuenca
Hotel Cruz del Vado Hotel Cuenca

Frequently asked questions

Does Hotel Cruz del Vado offer free cancellation for a full refund?
Yes, Hotel Cruz del Vado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cruz del Vado?
Sorry, pets aren't allowed, but service animals are welcome.
Is airport shuttle service offered by Hotel Cruz del Vado?
Yes, an airport shuttle is available. The charge is USD 20 per room one-way.
What are the check-in and check-out times at Hotel Cruz del Vado?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge of USD 40 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 70 (subject to availability). Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Cruz del Vado?
Yes, there's an onsite restaurant.
What's the area around Hotel Cruz del Vado like?
Hotel Cruz del Vado is a short 16-minute walk from Calderon Park and 16 minutes' walk from New Cathedral of Cuenca.

Hotel Cruz del Vado Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The Hotel ambiance is really Beautiful, the location is very convenient, you are close to the main sites of Cuenca, all of them walking distance. The staff are very nice, courteous and kind. Recommended to anyone wishing a great place to stay in Cuenca.
Raul, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff and service was superb . The room was absolutely beautiful. We enjoyed our stay so much! Would definitely recommend.
Laura, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff and service was superb . The room was absolutely beautiful. We enjoyed our stay so much! Would definitely recommend.
Laura, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel
The hotel was wonderful. It has an old-world charm but with the features of a modern hotel. The rooftop restaurant had amazing views and unbelievable food. I enjoyed every aspect of the hotel except that they did not have parking on-site.
This was photo from the rooftop with no filters!
Johnny, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Jacqueline, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente
Amanda, 1-night trip
Verified Expedia guest review

4/10 Fair

The pictures in this hotel offer something completely different of what it actually offered. I would say the rooftop/restaurant area are above and beyond, the service and breakfast were really good. But when it comes to the pricing and the actual room where you have to sleep, leave a lot to be desired. For example, the pictures show open windows with curtins, but you are actually looking at the hallway, if you get one of the two suites offered, only the you will get a street/river/mountain view on a not "private balcony" (anyone can access it). The hotel claims they do not have a ventilation system in the rooms because the municipality does not allow to install it because of the "historic building" which is built on. So you are paying pretty much a 5 star hotel for a "nice room" which pretty much feels like a sauna. I have been to cuenca many times and actually felt cold in the rooms in other properties, but here, i had to ask the front desk for 2 fans because the heat was unbearable. All of the rooms, except for the 2 suites, do not have windows and face the hallways. I never used my room key because you could fisically open your hallway window, and open your door. Bathrooms and rooms where spotless (they could use better toiletries to get your money's worth). The hotel is nice, but definitely not worth the money paid. Definitely would never stay here again.
Anouar, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful experience at Cruz del Vado. The property is beautiful and comfortable. Staff was incredibly accommodating. We had a late check in and their security guard escorted us from our car. We even had treats left in our room. Cant wait to go back!
andrea, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stunning stay, with great service. Excellent environment and decoration.
MARIA, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place ! Awesome service , Gustavo and Cristina were very helpful all around! Great food at the rooftop and great location ! Great price ! Highly recommended!
Daniel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel Cruz del Vado, it´s the best option in the town.
Juan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved this property. They kept the look of Quenca authentic and the service was top notch. We arrived a bit early and they were able to accommodate, which was a relief. Great views of the city. The chocolate lava cake was out of this world!
Justin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel for couple getaway
Beautiful hotel. Great location. Amazingly friendly staff. Must book luxury room with city view.
Roberto, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, clean hotel and excellent service. The restaurant has an amazing view, unfortunately the service is a bit slow in the restaurant, the food was delicious.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

A gem of a hotel in a gem of a city
We had a lovely time in Cuenca, and part of the reason for that was our choice of the Cruz del Vado Hotel. The hotel belongs to an Ecuadorian chain (Art Hotels) that we used twice during our trip: in Cuenca and in Ottavalo, and both times we enjoyed the same spirit, thanks to a dedicated staff loving and knowing well their cities. In Cuenca we extend a special thank you to Gustavo and Christina for their great advice and warm welcome. All in all Cuenca has been our favorite stop in Ecuador. A side note: the hotels.com address if you use the Directions button is wrong. Make sure to call or message the hotel and they will help you arrive.
Muriel M, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is a gem in the middle of the city in front of a river a few steps of a Main Street with restaurants and shopping stores. Safe location, excellent service.
Jacqueline, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff, excellent breakfast and clean room.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente
Excelente
Gandy, 2-night trip
Verified Hotels.com guest review

6/10 Good

Pésima ubicación
La ubicación es pésima porq no se puede llegar en el auto, hay que subir caminando y no hay donde estacionar. Después cuando llegamos no nos abrían la puerta tuvimos que esperar mucho tiempo para que nos abran!
Erika, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Trotsky Leonidas, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Muy lindo hotel ubicado en el centro de cuenca. Lo único negativo es que tienes que caminar dos cuadras para parquear el carro.
RICARDO, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lindo, acogedor con deseos de regresar!!
ANTONIO, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente hotel, todo nuevo. Muy cerca de calle turistica
Joseph, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

ALEJANDRO, 1-night trip
Verified Expedia guest review