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Hotel Ercilla de Bilbao, Autograph Collection

4.0 star property
Hotel with restaurant, near San Mames Stadium

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Photo gallery for Hotel Ercilla de Bilbao, Autograph Collection

Breakfast, lunch and brunch served
Premium Room, 2 Single Beds (Vintage)
View from property
Reception
Premium Room, 2 Single Beds (Vintage)
Located in the heart of Bilbao, Hotel Ercilla de Bilbao, Autograph Collection offers an upscale retreat with a charming garden and lively bar. Guests can start their day with breakfast at Bermeo or unwind on the picturesque terrace. With helpful staff and amenities like car rentals on site and bike rentals nearby, this hotel is perfect for exploring San Mames Stadium.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Car rentals on site
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CA $197
CA $217 total
includes taxes & fees
Jun 8 - Jun 9

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room, 2 Twin Beds (Vintage)

Premium Room, 2 Single Beds (Vintage)

Premium Room, 2 Twin Beds (Vintage)

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Separate bathtub and shower
Hair dryer
Private bathroom
Minibar
Digital channels
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Vintage)

Premium Room, 1 King Bed (Vintage)

Premium Room, 1 King Bed (Vintage)

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Separate bathtub and shower
Hair dryer
Private bathroom
Minibar
Digital channels
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Separate bathtub and shower
Hair dryer
Private bathroom
Minibar
Digital channels
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Separate bathtub and shower
Private bathroom
Minibar
Digital channels
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds (Vintage)

Room, 2 Single Beds (Vintage)

Room, 2 Twin Beds (Vintage)

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Separate bathtub and shower
Hair dryer
Private bathroom
Minibar
Digital channels
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Stylish)

Room, 2 Single Beds (Stylish)

Room, 2 Twin Beds (Stylish)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Separate bathtub and shower
Private bathroom
Minibar
Digital channels
In-room safe
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View (Stylish)

Superior Room, 2 Single Beds, City View (Stylish)

Superior Room, 2 Twin Beds, City View (Stylish)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Separate bathtub and shower
Private bathroom
Minibar
Digital channels
In-room safe
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, City View (Stylish)

Superior Room, 1 King Bed, City View (Stylish)

Superior Room, 1 King Bed, City View (Stylish)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Separate bathtub and shower
Private bathroom
Minibar
Digital channels
In-room safe
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, City View (Glamour)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
Minibar
Digital channels
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Lobby

Radisson Collection Bilbao

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 378 reviews
The price is CA $277
CA $305 total
includes taxes & fees
Jun 29 - Jun 30
Radisson Collection Bilbao
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About the area

Map
Ercilla 37, Bilbao, Vizcaya, 48011

What's nearby

  • Plaza Moyua - 5 min walk - 0.4 km
  • Euskalduna Conference Centre and Concert Hall - 10 min walk - 0.9 km
  • San Mames Stadium - 11 min walk - 1.0 km
  • Guggenheim Museum Bilbao - 11 min walk - 1.0 km
  • Plaza Nueva - 19 min walk - 1.6 km

Getting around

  • Bilbao Airport (BIO) - 18 min drive
  • Vitoria (VIT) - 40 min drive
  • Bilbao Autonomia Station - 11 min walk
  • Bilbao Ametzola Station - 11 min walk
  • Bilbao San Mames Station - 12 min walk
  • Indautxu Station - 1 min walk
  • Moyua Station - 5 min walk
  • Sabino Arana Tram Stop - 9 min walk

Restaurants

  • ‪Plaza Indautxu - ‬2 min walk
  • ‪Café Rock Grafit - ‬3 min walk
  • ‪El Puertito - ‬1 min walk
  • ‪Scala - ‬1 min walk
  • ‪El Huevo Frito - ‬2 min walk

About this property

Hotel Ercilla de Bilbao, Autograph Collection

When you stay at Hotel Ercilla de Bilbao, Autograph Collection, you'll be within a 15-minute walk of San Mames Stadium and Guggenheim Museum Bilbao. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Bermeo, which serves breakfast and lunch. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Indautxu Station is steps away and Moyua Station is 5 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 325 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (EUR 25 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Garden
  • Terrace
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bermeo - This restaurant serves breakfast, brunch, and lunch.
Bistro Bermeo - Onsite bistro. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 for adults and EUR 13 for children

Parking

  • Covered valet parking costs EUR 25 per day

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H.BI.00575

Also known as

Ercilla
Ercilla Bilbao
Ercilla Hotel
Hotel Ercilla
Hotel Ercilla Bilbao
Ercilla Hotel Bilbao
Golden Tulip Bilbao
Hotel Ercilla
Ercilla de Bilbao Autograph Collection by Marriott
Hotel Ercilla de Bilbao, Autograph Collection Hotel
Hotel Ercilla de Bilbao, Autograph Collection Bilbao
Hotel Ercilla de Bilbao, Autograph Collection Hotel Bilbao

Frequently asked questions

Does Hotel Ercilla de Bilbao, Autograph Collection offer free cancellation for a full refund?

Yes, Hotel Ercilla de Bilbao, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Ercilla de Bilbao, Autograph Collection?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Ercilla de Bilbao, Autograph Collection?

Yes. Valet parking costs EUR 25 per day.

What are the check-in and check-out times at Hotel Ercilla de Bilbao, Autograph Collection?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hotel Ercilla de Bilbao, Autograph Collection?

No, this hotel doesn't have a casino, but Gran Casino Bilbao (9-min walk) is nearby.

What is there to do at Hotel Ercilla de Bilbao, Autograph Collection and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy amenities like a 24-hour fitness center and a garden.

Are there restaurants at or near Hotel Ercilla de Bilbao, Autograph Collection?

Yes, there's an onsite restaurant, Bermeo.

What's the area around Hotel Ercilla de Bilbao, Autograph Collection like?

Hotel Ercilla de Bilbao, Autograph Collection is in Bilbao City Centre, a short 1-minute walk from Indautxu Station and 11 minutes' walk from San Mames Stadium.

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Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Air conditioning
Cities
Drinks
Lobby
View
Attraction
Building

What guests liked

  • Breakfast was of good quality with excellent service. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Pablo, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

David, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Pablo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shinji, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

All good but wifi needs to be fixed

We really enjoyed this hotel. Great location, great rooftop bar. Only downside was the wifi--terrible service. In our five day stay, we were only able to get wifi service one of the days. They really need to upgrade it as I'm sure it's frustrating for business travelers (we were touring most of the time so it was an inconvenience while we were in the room.) Otherwise, friendly front desk staff, great service in the bar/restaurant. All in all, a good experience, but fix the wifi.
Julia, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Miguel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms are quite nice, they have a really nice terrace and the location is just right around all the shops and restaurants. The only bad thing I can say is the shower head was a little outdated.
yokine, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

Service was great and room was clean, nice and comfortable.
Christine, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sonya, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Wifi in bedrooms extremely poor or none existent. Reported three times on consecutive days, on each occasion I was informed it would be addressed and a signal booster would be installed in room. Sadly this was not the case.
GARY, 4-night trip
Verified Expedia guest review

10/10 Exceptional

MARIA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location for many of Bilbao's main attractions. Staff was friendly and helpful.
Linda, 2-night trip
Verified Expedia guest review

8/10 Very good

Really nice room, lovely rooftop terrace bar (reserve a table in advance), very good breakfast buffet. Very good service. Only gripe was that the WiFi in the room wasn’t very strong - they did sort it but made video calls tricky.
John, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

karol, 2-night trip
Verified Expedia guest review

8/10 Very good

We had good rooms on the first floor that were quiet and spacious and well-equipped. The rooftop bar was a great place to meet and relax. The hotel was in a good position for exploring the city. The breakfasts were good and the staff were very helpful.
T, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great hotel in an excellent location. Concierge Julia was very knowledgeable and helpful
Aine, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great value

Very good location and comfortable
Elizabeth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic property!
Sofie, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

JUAN Ignacio, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Meh....

First Impressions The exterior is drab - the photos online are clearly a photoshop job - and the interior feels dark and dreary, missing the mark on atmosphere. Service with a Side of Disappointment Service was abysmal, except for the concierge team and a lady who I think was named Bea (Spanish/Australian lady) on the roof terrace. The reception staff had as much charisma as a potato, and the waiters on the roof were quite rude. Room Comfort On a brighter note, the small rooms were comfortable, with excellent beds and pillows. Each room had a gown, slippers, a coffee machine with takeaway cups, and complimentary water daily, which was great for early risers in a city with few morning coffee options. The shower gel, soap, shampoo etc were a terrible quality - felt watered down. I went out to purchase my own. A Rainy Day Frustration I was disappointed by the lack of umbrellas for guests. When I asked about this, the receptionist laughed and suggested I “complain to corporate,” which felt dismissive. The Roof Terrace The roof terrace was decent but overpriced, and the Wi-Fi didn’t reach there, which was frustrating. Facilities The lifts were tiny and slow, leading to constant waits. The gym was decent. Final Thoughts While the location is good, Bilbao is compact; as long as you’re in the city centre, you’re within a 15-minute walk of everything. Overall, the hotel has potential but desperately needs to improve its service and atmosphere.
D, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel in a good location on the newer side of Bilbao. Walking distance or short train ride to old town (casco viejo). Plenty of shopping and dining options. Close to train transportation. The hotel has a convenient and nice rooftop bar and bar lounge. The rooms could be uodated, carpets a little worn and bathrooms dark and not very big. Wi-Fi was sufficient but not the strongest and didn’t work on the rooftop. Bellboys were helpful. It was a decent value might find a more updated newer hotel for similar value.
Jonathan, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The lad for Horsham on the front desk was really helpful and spoke excellent English. Thank you
Selina Marion, 3-night trip
Verified Expedia guest review

8/10 Very good

Nick, 4-night trip
Verified Hotels.com guest review

8/10 Very good

AC did no work even though we paid a premium for it
Najeeb, 3-night trip
Verified Expedia guest review

10/10 Exceptional

For an international chain, hotel is pretty chill & blends in its environment. Nice comfort & class without cheesy Big Brand touches.
Felice, 2-night trip
Verified Expedia guest review