10/10 Exceptional
Everything is spotless and the staff and location are exceptional
shirley
shirley, 4-night trip
The Oriental Jade Hotel
Luxury hotel with spa, near Hoan Kiem Lake
Choose dates to view prices
Surrounded by Hanoi’s rich history, The Oriental Jade Hotel offers a serene retreat near Hoan Kiem Lake. Treat yourself to a rejuvenating Thai massage at O' Signature Spa, unwind with poolside cocktails or enjoy an invigorating workout in the gym.
VIP Access9.8
Exceptional
Popular amenities
- Free WiFi
- Restaurant
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
- Fitness center
- Children's pool
- Pool bar
- Room service
- Business center
- 2 meeting rooms
- Airport pick-up service
Feel at home (6)
- Children's pool
- Connecting/adjoining rooms available
- Television
- Terrace
- Daily housekeeping
- Laundry facilities
CA $210
CA $238 total
includes taxes & fees
Mar 24 - Mar 25
Why we love this property
Relaxation oasis
Spa treatments, from hot stone massages to reflexology, await at this hotel. A sauna, hot tub, and steam room elevate the wellness experience.
City center luxury
The central location offers premium comfort in the heart of a historical district. This luxury hotel combines modern elegance with rich heritage.
Dining delights
Feast at the restaurant or unwind in the bar after a day of exploration. Room service includes champagne, and private dining creates intimate moments.
Room options
Showing 12 of 12 rooms
Oriental Pearl Twin
8.0Very good
11 reviews
- 25 sq m
- Sleeps 2
- 2 Twin Beds
Oriental Emerald
9.4Exceptional
22 reviews
- 26 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Sapphire Old Quarter View
8.8Excellent
11 reviews
- 28 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Diamond Church View
8.4Very good
5 reviews
- City view
- 30 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Ruby City View
9.4Exceptional
3 reviews
- City view
- 35 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Gem Suite Lake View
- Lake view
- 65 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
Oriental Jade Terrace City View
8.0Very good
2 reviews
- City view
- 75 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
O'Presidential Suite Lake View
- Lake view
- 150 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
Pearl Connecting
10.0Exceptional
2 reviews
- 60 sq m
- 1 bedroom
- Sleeps 5
- 1 King Bed and 2 Twin Beds
Emerald Connecting
- 65 sq m
- 1 bedroom
- Sleeps 6
- 1 King Bed and 2 Twin Beds
Oriental Emerald Twin
8.0Very good
7 reviews
- 26 sq m
- 1 bedroom
- Sleeps 3
- 2 Twin Beds
Sapphire Twin Old Quarter View
8.4Very good
5 reviews
- 28 sq m
- 1 bedroom
- Sleeps 3
- 2 Twin Beds
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About the area
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000
What's nearby
- Hoan Kiem Lake - 2 min walk - 0.2 km
- St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
- Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
- Hanoi Old Town Night Market - 5 min walk - 0.5 km
- Hanoi Opera House - 13 min walk - 1.2 km
Getting around
- Noi Bai Intl. Airport (HAN) - 49 min drive
- Hanoi Long Bien Station - 17 min walk
- Ga Thuong Tin Station - 17 min drive
- Hanoi Railway Station - 19 min walk
- Airport pick-up service
Restaurants
- Starbucks Reserve - 1 min walk
- The Running Bean - 2 min walk
- Bánh Mỳ Mama - 3 min walk
- Nhà Hàng Huyền Hương - 1 min walk
- Bánh Cuốn 14 Bảo Khánh - 1 min walk
About this property
The Oriental Jade Hotel
You'll be in a fantastic location at The Oriental Jade Hotel, just a 5-minute walk from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or reflexology. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the pool and helpful staff.
At a glance
Hotel size
- 120 rooms
- Arranged over 12 floors
Arriving/Leaving
- Check-in start time: 2:00 PM; Check-in end time: midnight
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 15
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
- If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 15
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- No onsite parking
Transfers
- Airport pickup on request (available 24 hours)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
- Restaurant
- Bar/lounge
- Poolside bar
- Coffee/tea in a common area
- Private dining
- Room service (limited hours)
Traveling with children
- Children's pool
What to do
- Bicycle rentals nearby
- Ecotours nearby
Working away
- Business center
- 2 meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Pool loungers
- Romance packages
Facilities
- 1 building/tower
- Built in 2019
- Safe-deposit box at front desk
- Terrace
- Fitness center
- An outdoor pool
- Full-service spa
- Banquet hall
Accessibility
- Elevator
- Elevator door width (inches): 39
- Wheelchair accessible
- Wheelchair-accessible concierge desk
- Wheelchair-accessible spa
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Magnifying mirror
- Lowered electrical outlets in bathroom
- Wheelchair-width doorways
- Wheelchair-accessible doorway width (inches): 31
- Well-lit path to entrance
- Area rugs in public areas
- Area rugs in room
Room amenities
Be entertained
- 43-inch flat-screen TV
- Cable TV channels
Home comfort
- Air conditioning
- Bathrobes and slippers
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Pillowtop mattress
Freshen up
- Bathtub or shower
- Rainfall showerhead
- Bidet
- Designer toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
- Desk chair
- Electrical adapters/chargers
Food and drink
- Champagne service
- Meal delivery service
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Access via exterior corridors
- Local maps
Special features
Spa
O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately VND 600000 for adults and VND 600000 for children
- Airport shuttle service is offered for an extra charge of VND 634500 per vehicle. Maximum occupancy 2
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Rollaway beds are available for VND 1625000.0 per night
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, JCB International
State tax ID - 0106639879
Also known as
Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi
Frequently asked questions
Does The Oriental Jade Hotel offer free cancellation for a full refund?
Yes, The Oriental Jade Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Oriental Jade Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Oriental Jade Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Oriental Jade Hotel?
Sorry, there's no onsite parking at The Oriental Jade Hotel.
Is airport shuttle service offered by The Oriental Jade Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is VND 634500 per vehicle.
What are the check-in and check-out times at The Oriental Jade Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at The Oriental Jade Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Oriental Jade Hotel also has a fitness center and spa services.
Are there restaurants at or near The Oriental Jade Hotel?
Yes, there's an onsite restaurant.
What's the area around The Oriental Jade Hotel like?
The Oriental Jade Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from St. Joseph's Cathedral of Hanoi. Travelers say that the hotel is in a great location.
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The Oriental Jade Hotel Reviews
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Amenities
10
Staff & service
9.6
Property conditions & facilities
What guests liked
- Breakfast was varied, delicious, and had a great selection of options. (111 reviews)
- The spa at this property offers excellent treatments, including massages, and is highly recommended by guests. (30 reviews)
- The rooftop pool was a highlight, offering a beautiful view and a welcome retreat after a long day. (24 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffLocationRoomBreakfastLakeViewRestaurantTripFoodAmenities10/10 Exceptional
Great Hotel, staff and facilities are superb. Recommend :)
giovanni e
giovanni e, 2-night trip
10/10 Exceptional
Very clean rooms, helpful staff , excellent concierge services . Would recommend it highly
Paramjeet
Paramjeet, 2-night trip
10/10 Exceptional
Very nice hotel..excellent service that makes it very special…best location..
Bindu
Bindu, 6-night trip
10/10 Exceptional
Attentive staff, excellent breakfast, great location in Hoàn Kiếm area, right around the corner from St Joseph's cathedral.
Brian
Brian, 2-night trip
10/10 Exceptional
Fantastic hotel and fantastic staff
Adam
Adam, 1-night trip
10/10 Exceptional
Lovely hotel, justified by the high ratings. Hotel is very clean and well run. Rooms are great and breakfast is fine. Staff are very friendly, professional and accommodating. We booked 4 nights with a days gap in the middle to have a one night Halong Bay cruise. This trip fell through and the hotel staff were able to fit us in for an additional night in the same room, which I appreciate must have been very difficult for this popular hotel in high season.
The hotel is located in a great location and we will definitely be back if we travel again to Hanoi.
Robert
Robert, 2-night trip
10/10 Exceptional
Perfect place. In the old city in Hanoi.
Friendly and helpful stuff. Clean room. Well equipped. Great shower. Excellent bed.
We did not have breakfast because we left early. The staff prepared us coffee and breakfast bag to take with us on the way to the airport.
Joseph
Joseph, 1-night trip
10/10 Exceptional
Very well located, staff very attentive excellent people!
jeorge
jeorge, 4-night trip
10/10 Exceptional
staff wass very servisis
Elior
Elior, 1-night trip
10/10 Exceptional
Room is very clean, breakfast is fabulous! Location is very good, staff is friendly , highly recommended
Kathy
Kathy, 1-night trip
8/10 Very good
Nice hotel in old part of Hanoi
Thomas
Thomas, 7-night trip
10/10 Exceptional
Very good hotel, I will stay there next time. Fantastic staf. Nice location.
Peter
Peter, 6-night trip
10/10 Exceptional
Great breakfast, excellent hospitality, good location.
Jon
Jon, 6-night trip
10/10 Exceptional
Excellent hotel and extremely friendly and efficient staff. Will definitely stay there next time.
Tony
Tony, 2-night trip
10/10 Exceptional
The stay was incredibly nice.
Kotaro
Kotaro, 3-night trip
10/10 Exceptional
Great location and exceptional service
Carl
Carl, 4-night trip
10/10 Exceptional
The rooms are small but the service and hospitality is exceptional. Location is perfect in the old quarter and I would recommend to anyone travelling to Hanoi
Felicity
Felicity, 2-night trip
10/10 Exceptional
Staff were courteous and friendly. Amenities were satisfactory and the room was clean.
Henson
Henson, 3-night trip
10/10 Exceptional
Staff were extremely attentive, the hotel is a 5* gem perfectly located in old town. They have a total “yes we can” approach to looking after their guests.
Des
Des, 7-night trip
10/10 Exceptional
This was an extraordinary stat in a fantastic hotel. Everything’s perfect. Can recommend this hotel most warmly.
Jan-Markus
Jan-Markus, 2-night trip
10/10 Exceptional
Everyone working at the hotel is service-minded and so kind. They are so warming and welcoming and did my whole stay so so good!
Lise Sofie
Lise Sofie, 2-night trip
10/10 Exceptional
Had a lovely stay here, highly recommend and would go back
Jayde
Jayde, 3-night trip
10/10 Exceptional
The staff were kind and attentive
The room was clean
Raymond
Raymond, 1-night trip
10/10 Exceptional
Great place to stay when in Hanoi. Very conveniently located. Service is standout. Polite and attentive.
Ashok
Ashok, 5-night trip
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