2/10 Poor
2 Jan 2023
Dirty and overpriced.
While the potential of this property seems huge, the quality of service in the restaurants and the massively overpriced food killed it for us. Also, a general feeling that everything was dirty (and it was!) made us not want to touch anything. Ugh.
When we called to ask about the spa at just before 5pm, we were told they were closed. The operator said she would get answers to our questions and call back in the morning. How proactive, right? She never called back.
We waited over an hour at lunch to get two salads that cost over 80 USD. Dinner at the Italian place was crazy expensive for what it was, and the service was also questionable. Table was dirty/sticky.
After walking around the room for just 30 minutes, I had to thow away a pair of white socks from the dirt.




michael
michael, 2-night trip
Verified Hotels.com guest review