Baptist Hospital Louisville - 5 min drive - 6.8 km
Mall St. Matthews - 6 min drive - 5.8 km
Louisville Mega Cavern - 13 min drive - 15.8 km
Getting around
Louisville, KY (LOU-Bowman Field) - 9 min drive
Louisville Intl. Airport (SDF) - 16 min drive
Restaurants
McDonald's - 14 min walk
IHOP - 2 min drive
Panera Bread - 6 min walk
Chipotle Mexican Grill - 5 min walk
Olive Garden - 17 min walk
About this property
Hyatt Place Louisville East
Hyatt Place Louisville East puts you within a 15-minute drive of Louisville Mega Cavern and Kentucky International Convention Center. After splashing around at the seasonal outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a 24-hour fitness center and a snack bar/deli. The helpful staff and breakfast get good marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
121 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 4 children (17 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 10 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
Business center
Meeting room
Conference space (1170 square feet)
Services
24-hour front desk
Concierge services
Laundry facilities
Facilities
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Seasonal outdoor pool
At least 80% lighting from LEDs
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 25
Room amenities
Be entertained
43-inch flat-screen TV
Premium cable channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Double sofa bed
Premium bedding
Free crib/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Mini-fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Parking
Self parking costs USD 10 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
The seasonal pool is open from May 13 to October 01
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Place Hotel Louisville East
Hyatt Place Louisville East
Hyatt Louisville
Hyatt Place Louisville-East Hotel Louisville
Louisville Hyatt
Hyatt Place Louisville East Hotel
Hyatt Louisville Louisville
Hyatt Place Louisville East Hotel
Hyatt Place Louisville East Louisville
Hyatt Place Louisville East Hotel Louisville
Frequently asked questions
Does Hyatt Place Louisville East offer free cancellation for a full refund?
Yes, Hyatt Place Louisville East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place Louisville East?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hyatt Place Louisville East?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Louisville East?
Yes. Self parking costs USD 10 per day.
What are the check-in and check-out times at Hyatt Place Louisville East?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hyatt Place Louisville East and nearby?
Hyatt Place Louisville East has a seasonal outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hyatt Place Louisville East?
Yes, there's an onsite restaurant.
What's the area around Hyatt Place Louisville East like?
Hyatt Place Louisville East is a short 13-minute walk from Hurstborne Shopping Center and 19 minutes' walk from Hurstbourne Corners Shopping Center.
Hyatt Place Louisville East Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Dec 2024
Great place to stay and feel welcomed
This check-in was so very easy. Evan was very accommodating and offering to do anything necessary for me. He wanted to make sure I had a pleasant stay. I felt welcome and safe at the hotel.
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Terri
Terri, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Dec 2024
Quick overnight
The layout of this particular Hyatt chain Is always tricky with the bath area. Way too small but function. The shower needs a good deep cleaning however we had a shower mat. Other than that it was clean.
Molly
Molly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Nice comfortable king mattress, large suite like room, variety of hot and cold breakfast items, selection of drinks in the evening from the bar, friendly staff, convenient location for the zoo and mega cavern. Would stay here again.
Jamie
Jamie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
Tiffany
Tiffany, 2-night family trip
Verified Hotels.com guest review
6/10 Good
17 Nov 2024
Bathroom leaves a LOT to be desired.
The bed was comfortable. The bathroom was AWFUL. No fan, barely enough room to turn around between the toilet and shower. Very dim and outdated light in the bathroom. The sink (located outside the bathroom) had very little water pressure. No privacy. We were with our children but there was not enough room to change clothes in the bathroom at all. There was an odd smell in the room and the hvac unit was screwed to the wall and plugged in, not a hardwired unit, which was strange as well. Maybe would stay here again when we come for naile but only if we get a good deal from a third party booking site.
Katherine
Katherine, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
Debra
Debra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Would go back with pleasure
Nearby bookstore a big plus
Ronald
Ronald, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Edward
Edward, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
11 Nov 2024
hayley
hayley, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
9 Nov 2024
Good enough for a place to lay one’s head after a long day of meetings
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Great to have free parking. Clean and quiet with easy check in.
Susan
Susan, 1-night trip
Verified Hotels.com guest review
6/10 Good
31 Oct 2024
Parking nickel and dime.
I was unaware that the property charges $10 a night for outdoor open lot parking until we arrived. When I ask the front desk about a validation for guests, she was quite smug about "your a third party booking, you don't qualify"
Mark
Mark, 2-night trip
Verified Hotels.com guest review
6/10 Good
26 Oct 2024
Could be cleaner.
I’ve stayed at Hyatt hotels before but they were all cleaner than this. Weird stains on the mini refrigerator door, doors scratched and damaged, wallpaper starting to peel in certain areas in the hallway, tiles damaged in the shower, and random hairs on the pillows.
Christian
Christian, 3-night trip
Verified Hotels.com guest review
2/10 Poor
21 Oct 2024
Chris
Chris, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Matthew
Matthew, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Castaing
Castaing, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Just ok
Very nice staff, location was a bit shady, but it’s Louisville, after all.
Pamala
Pamala, 1-night family trip
Verified Hotels.com guest review
6/10 Good
12 Oct 2024
Cheryl
Cheryl, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Enjoyed our time!
The room had a great living room and workspace area, close to shops and near the highway. My son enjoyed his time in the pool and the pet fees were very reasonable (we travelled with an XL dog) & room was spacious.
Sandra
Sandra, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Trena
Trena, 1-night trip
Verified Hotels.com guest review
2/10 Poor
22 Sep 2024
Let me start off by saying, Evan the assistant manger is a total jerk. The other staff that work under him were wonderful. The one star rating is for YOU EVAN. Don’t be so rude to your guests and then go in the back and talk about them like I can’t hear you!!!!!!! There was blood on my pillow and shower curtain. The breakfast literally was watery eggs. They were charging people $200 a night to stay in something that I could have cleaned better if I would have just took 3 minutes. Like I said Katelyn, I think the other guys name is Zach, Casey and another woman with the name starting with an M were great but good god, I feel bad for that staff having to work for such a rude person like Evan. Evan. You are the reason for the bad stay. You are the reason why we left and you are the reason we won’t be back. To top it off, I left a message for the GM and never received a message back. DO BETTER MANAGEMENT. Your staff is really trying to hold it together for you but there’s not much they can do when management doesn’t give a SH**
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Carter
Carter, 2-night trip
Verified Hotels.com guest review
2/10 Poor
19 Sep 2024
Staff was very rude. even after request no cleaning service. room air conditioner is too noisy. Not enough staff. receptionist came to change bed sheet after long argument there was no staff. one person is taking care of all after 8.00pm no manager available