Sunscape Akumal Beach Resorts & Spa - All Inclusive

Photo gallery for Sunscape Akumal Beach Resorts & Spa - All Inclusive

Primary image
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
7 outdoor pools, pool umbrellas, sun loungers
7 outdoor pools, pool umbrellas, sun loungers

Overview of Sunscape Akumal Beach Resorts & Spa - All Inclusive

Sunscape Akumal Beach Resorts & Spa - All Inclusive

4.0 star property
All-inclusive beachfront resort with free children's club, near Akumal Beach

7.0/10 Good

395 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Bar
The price is CA $225
Price available on 09/01/2022
Map
Carr. Cancún - Tulum KM 252, Akumal, QROO, 77780
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 8 bars/lounges
  • 7 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Coffee shop/cafe
Feel at home
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Akumal Beach - 18 min walk
  • Half Moon Bay - 11 min drive
  • Xpu-ha Beach - 18 min drive
  • Dos Ojos Cenote - 31 min drive
  • Soliman Bay - 15 min drive
  • Tulum National Park - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 82 min drive
  • Cozumel Intl. Airport (CZM) - 27.3 miles/43.9 km

About this property

Sunscape Akumal Beach Resorts & Spa - All Inclusive

At Sunscape Akumal Beach Resorts & Spa - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just a 5-minute drive from Akumal Beach. 7 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services. Dining choices include 6 restaurants and the 2 poolside bars are great places to grab a cold drink. Other highlights at this upscale resort include 8 bars/lounges, a free kid's club, and a children's pool. Fellow travelers like the helpful staff and beach location.

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 362 units

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 6 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • On the beach
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Pool table

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • 7 outdoor pools
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Sunscape Akumal Resorts & Spa
Sunscape Akumal Beach Resorts & Spa Hotel
Sunscape Akumal Beach Resorts & Spa Akumal
Sunscape Akumal Beach Resorts & Spa Hotel Akumal
Sunscape Akumal Beach Resorts Spa
Sunscape Akumal Beach Resorts Spa All Inclusive
Sunscape Akumal Beach Resorts Spa Optional All Inclusive
Sunscape Akumal Beach Resorts & Spa - All Inclusive Resort
Sunscape Akumal Beach Resorts & Spa - All Inclusive Akumal

Frequently asked questions

Overall score and ratings

7.0

Good

7.4/10

Cleanliness

8.1/10

Staff & service

6.9/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Exceptional

Happy Weekend
Service was great. Staff was attentive. Had a great time
shannon, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Araz, 4-night trip
Verified Hotels.com guest review

2/10 Poor

They didn’t give us the correct room we picked… they would let us in certain restaurants , the place was not as it seems on pics .. our toilet didn’t work well
Amália, 4-night family trip
Verified Expedia guest review

6/10 Good

The entire staff is friendly and helpful. The result overall needs a lot of work. I would not stay here again unless they give it a facelift.
Charles, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Michael, 3-night romance trip
Verified Expedia guest review

8/10 Very good

They need to clean the windows and doors daily and they need to have more entertainment. Other than that, it was wonderful! The staff was awesome!
Tyler, 6-night family trip
Verified Expedia guest review

8/10 Very good

Manjunath, 6-night trip
Verified Expedia guest review

2/10 Poor

Ivan, 6-night trip
Verified Orbitz guest review

10/10 Exceptional

Carly, 10-night romance trip
Verified Expedia guest review

6/10 Good

The property is quite beautiful. There are many pools to choose from and the ocean is right there too. The service was excellent on all fronts. The people who work there are nice and accommodating. We had some trouble communicating my wife's food allergies to some of the servers. Our room was nice but good luck getting any hot water for your shower. Our drain was very slow so you end up standing in a puddle while you shower. Although there are several nicely appointed restaurants on site, the food is sub-par. In some cases it was bad enough for me not to eat it at all. We were very disappointed with this part. They try hard but it's pretty bad. Everyone is encouraged to drink tequila! The drinks at the bar were ok. Not great, just ok. It seems like they water down their booze and the drinks had a funny taste. I still drank quite a few though! Beer, wine or champagne are the safe bets. Also, the $35/day sun club adder was not worth it for us. We would not stay at this resort again.
David, 8-night romance trip
Verified Expedia guest review