2/10 Poor
14 Aug 2021
We were doomed by misleading pictures on expedia … we has a booking till 14 th but we Left the hotel on 12th as it was unbearable..the hotel was absolutely mess … I don’t think they ever cleaned that horrible room.. we have killed 7, 1 inch diameter spiders and many insects .. my children were horrified .. towels were covered by ants … there were socks left from previous guests …. Bathroom was all mess.. there were no curtains in the room no privacy at all .. I had to use my daughter s hair clips to make a curtain out of towels and clothes.. they downgrade the room as the poolside room was double booked .. they gave us a cheaper room and Expedia did not return the money at all…in any case after a horror night in the second night with so many bugs my children could not sleep we left the hotel early morning on 12th .. Expedia should be careful on what advertising … I usually trust Expedia and this is the worst experience I had with Expedia … please feel free to ask photos
Verified traveller
4-night family trip
Verified Expedia guest review