10/10 Exceptional
Great location by the Old Quarter. Set back in an alley, so much quieter than a hotel on the streets. Room was spacious, clean and well equipped. Staff were very friendly and helpful.
Michael
Michael, 6-night trip
Aparthotel
Ficus Suites Apartment
Aparthotel convenient to Hoan Kiem Lake
In the heart of Hanoi, Ficus Suites Apartment offers a serene retreat near Hoan Kiem Lake. Take in the views from the rooftop terrace, unwind in the garden or get work done at a business center with free WiFi.
Exceptional
Popular amenities
- Airport transfer
- Kitchen
- Laundry facilities
- Free parking
- Free WiFi
- Air conditioning
Main amenities (12)
- 25 apartments
- Daily housekeeping
- Rooftop terrace
- Business center
- Airport shuttle
- Terrace
- 24-hour front desk
- Air conditioning
- Garden
- Front-desk safe
- Laundry service
- Self-serve laundry
Feel at home (6)
- Kitchen
- Connecting/adjoining rooms available
- Living room
- Television
- Garden
- Terrace
Room options
Check availability for these dates
Showing 18 of 18 rooms
Standard Studio
Highlights
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
- 40 sq m
- Sleeps 2
- 1 Queen Bed
Superior Studio
Highlights
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
- 45 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
Studio, Balcony
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
- 45 sq m
- City view
- Sleeps 3
- 1 Queen Bed
Apartment, 1 Bedroom
Highlights
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
- 55 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Suite, 2 Bedrooms
Highlights
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
- 75 sq m
- 2 bedrooms
- Sleeps 5
- 2 King Beds
Premier Suite, 2 Bedrooms, Balcony
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
- 85 sq m
- 2 bedrooms
- Sleeps 5
- 2 King Beds
Panoramic Penthouse, 2 Bedrooms
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
- 145 sq m
- 2 bedrooms
- City view
- Sleeps 6
- 1 King Bed and 1 Queen Bed
Duplex Suite, 3 Bedrooms
Highlights
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
- 260 sq m
- 3 bedrooms
- City view
- Sleeps 8
- 3 King Beds
Standard Studio
- Sleeps 2
Deluxe Studio
- Sleeps 2
Studio Balcony
- Sleeps 2
One-bedroom
- Sleeps 2
Family Connecting Room
- Sleeps 4
Penthouse
- Sleeps 4
Family Connecting Room With Balcony
- Sleeps 4
Superior Studio
- Sleeps 3
Two-Bedroom Suite
- Sleeps 5
Premier Suite, 2 Bedrooms, Balcony
- Sleeps 5
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About the area
08 Ly Nam De, Hang Ma, Hoan Kiem, Hanoi, 10000
About this property
Ficus Suites Apartment
Ficus Suites Apartment features a rooftop terrace and puts you within a 15-minute walk of West Lake and Hanoi Old Town Night Market. Guests will have free perks like WiFi and self parking. A terrace and a garden are offered, and apartments have conveniences like dryers and refrigerators.
At a glance
Property amenities
Frequently asked questions
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Ficus Suites Apartment Reviews
Exceptional
9.2
Cleanliness
8.0
Location
10
Staff & service
9.4
Property conditions & facilities
10/10 Exceptional
Good place to stay
The property was well maintained and spacious. The hotel staffs were amazing. They spoke English well, provided very helpful information to navigate the area, eg. good food, shopping, and view points.
Apple, the hotel staff, was very sweet and friendly.
Beryl
Beryl, 4-night trip
10/10 Exceptional
The hotel staffs are REALLY nice. The location is a little bit difficult to find but it is surrounded by restaurants and marts. The price is also relatively cheap to the comfort condition. It’s highly recommended place to stay in Hanoi if you come here in group.
Verified traveller
1-night trip
10/10 Exceptional
And it's tiem biet (good bye) to our Ficus Suites Apartment that we stayed for the past 7 nights. It comes with a living room, dining room, kitchenette, and 2 bedrooms. The apartment is clean and bright and the aircon is adjustable the cold level we like for the very hot Hanoi weather.
The reception staff Apple, Hieu, and Lee were very friendly and helpful. They always greeted us with smiles, provided useful tips on locations of good food and day trips suggestions, asked us where we had been the day for our visits, etc.
Reviews on several booking sites also mentioned the same about them. They make this serviced apartment a top reason for stay.
I also dropped by at the nearby BRG Mart (about 100m away) which we bought our groceries from almost daily to bid goodbye to the cashier who always greeted me with huge smile after an occasion when I used Google Translate to enquire where was the jam (i.e. Mut in Vietnamese).
And there is a very strange store across our apartment... The store name is Uniqlo but it doesn't look like it at all.
Raymond
Raymond, 7-night trip
4/10 Fair
Staff was great however we had a bunch of issues. First it isn't in a great area. Just be aware of that. The staff continuously turned off the A/C when we left the apartment. They have controls behind the desk on the ground floor. The temperatures reached 100 degrees and when we got back to the apartment it was hot because of this. The washing machine didn't work properly. There is no dryer, just a bad clothes line outside. It rained and was humid so no way to dry clothes. The place had no napkins, paper towels, etc. They put stuff in the fridge however charged for everything. It was a bit odd since this is not a hotel but an apartment.
Heath
Heath, 3-night trip
10/10 Exceptional
좋은 위치 친절하고 똑똑한 직원
좋았어요 재방문 의사 있습니다.
gogo
gogo, 4-night trip
10/10 Exceptional
숙소가 깨끗하고 마음에 들어요!
숙소가 청결하며, 편의시설도 잘 갖추어져 있었다. 직원들도 모두 친절하며, 요구사항에 잘 대응해주었다. 다만 숙소 찻길에서 골목으로 들어간 위치라 찾는데 조금의 어려움이 있었다.
JIN SEOG
JIN SEOG, 3-night trip
10/10 Exceptional
Great apartment in a terrific location in Hanoi. The staff were very welcoming, friendly, helpful and knowledgeable. Five stars! Thanks
Verified traveller
4-night trip
10/10 Exceptional
직원분들이 정말 정말 정말 친절했어요
요청사항도 잘 들어주시고 위치도 좋고
공항갈때도 도움 많이 받았어요
베트남에서 여기만큼 좋은데 찾기 힘들거예요
Verified traveller
3-night trip
10/10 Exceptional
물이잘안내려가서 사워하면 덤으로 족욕가능 굿굿!!
내흔적을 다음사람이볼수있어요,,,그것빼곤 다 만족했습니다~
밤에잘때 조용합니다.
다음에 또 갈게요
Verified traveller
2-night trip
10/10 Exceptional
가족들과 4박 지내고 왔습니다. 직원들이 너무 친절하고 가족처럼 대해줘서 너무 고마웠어요~
Verified traveller
4-night trip
10/10 Exceptional
매우 친절 깨끗하고 넓고 저렴
4명이서 갔는데 따뜻한 물, 히터 잘나오고 청소도 매일 깨끗하게 해줍니다 직원들 매우 친절하고 친절합니다 번화가와 떨어져 있어 조용하고 가격이 저렴하고 넓고 깨끗합니다 다음에도 하노이 방문할때 여기에서 머물것 입니다 직원들 정말 친절하고 감사합니다
HONGSIL
HONGSIL, 4-night trip
10/10 Exceptional
無與倫比
飯店相當寬敞且每天都有人會打掃，早班的櫃檯小姐相當親切且很熱心助人，有問題都可以請教她，我們最後一天離開要去機場定位不到也是麻煩她幫我們。
KUAN-YING
KUAN-YING, 2-night trip
8/10 Very good
Good Hotel with value
Located in a lane but in the central city, The room is spacious and a small kitchen is attached. Maybe it is a lack of utensils when you check-in. The hotel provides anything you request. The staff is nice and helpful. The only suggestion for them is room cleaning. It seems cleaning signboard hanging on the door didn't be noticed. Overall it's a good hotel with value and will consider staying next time.
Wei Chih
Wei Chih, 2-night trip
10/10 Exceptional
직원들도 친절하셨고 사진과 다르지않은 호텔객실
호텔주위의 편의시설도 모두만족하였읍니다
추천드리고 싶습니다
Verified traveller
5-night trip
8/10 Very good
洗面台の電気がつかなかったたりIHのHOW TOが説明不足だったりしましたが、短期滞在でも勿論、長期滞在でも基本的にはリーズナブルな物件だと思います。
要望や問題点解決への対応力（フロント）は十分ある様に見えました。
私の友人には勧められる施設だと思います。
Verified traveller
2-night trip
8/10 Very good
Short break
We stayed here for 4D/3N to explore Hanoi Old quarter and day trips to Ha Long Bay/ Ninh Vinh Province.
We took a 2 bed apartment that was really spacious and had amenities like fridge, cooker, washing machine, smart TV. For us this was super convenient as we just went to the supermarket for a fruit and yoghurt breakfast and could stockup on snacks and cold refreshments for when we go back.
The washing machine came in really handy for doing washes as needed and the TV was really good as we could steam our own YouTube vids to it for entertainment on am evening.
The rooms were really dark and Aircon just nice so got a really good night's sleep. The hotel is located just outside the old quarter so still accessible to this area but benefits from being a little more quiet.
Would definitely stay again and the staff were all very helpful.
Thomas
Thomas, 3-night trip
10/10 Exceptional
The environment is great and the people there are very nice.
Bosco
Bosco, 3-night trip
8/10 Very good
SOO HYUN
SOO HYUN, 3-night trip
6/10 Good
SUSUMU
SUSUMU, 5-night trip
10/10 Exceptional
Mija
Mija, 1-night trip
10/10 Exceptional
KUAN-YING
KUAN-YING, 1-night trip
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