6/10 Good
20 Oct 2024
Boo
There staff is definitely not on the same page when it comes to their policies. Both my sister and I booked the same and we had a $70 breakfast credit. I used $20 and left a $10 tip. Not sure what my sisters bill was but she also left a $10 tip. When we were checking out her guy said it was all good. No extra charges. I go to the guy beside him and I got charged the $10 to my credit card. When I said to the guy that she didn’t get charged. All he said was they don’t pay the tip and charged it to my visa. I guess I should have had the same person check me out to get treated the same.
Sharon
Sharon, 1-night family trip
Verified Hotels.com guest review