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All properties in Ottawa, Ontario, Canada
1 room, 2 adults

Hilton Garden Inn Ottawa Downtown, Ottawa

3-star3 stars
361 Queen Street, Ottawa, ON, K1R 0C7, Canada

3-star hotel with indoor pool, near Supreme Court of Canada
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Bel endroit , confortable et accueillant . Je le recommande sans hésitation . J’aurais…Jul. 30, 2020
  • Horrible customer service from front desk. Air conditioning did not work and no…Jul. 4, 2020

Hilton Garden Inn Ottawa Downtown, Ottawa

from $118 CAD
  • Room, 1 King Bed (Small)
  • Signature Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
  • Deluxe Room, 1 King Bed
  • Signature Room, 1 King Bed
  • Room, 1 King Bed, River View
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed (Drinks & Snacks)
  • Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

What’s around Hilton Garden Inn Ottawa Downtown, Ottawa

Landmarks

  • In Downtown Ottawa
  • Parliament Hill - 13 min walk
  • Byward Market Square - 21 min walk
  • University of Ottawa - 27 min walk
  • Rideau Canal - 38 min walk
  • Canadian War Museum - 18 min walk
  • Canadian Museum of History - 23 min walk
  • National Gallery of Canada - 23 min walk

Getting around

  • Macdonald-Cartier Intl. Airport (YOW) - 14 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 6 min drive
  • Ottawa Station - 13 min drive
  • Ottawa Fallowfield Station - 29 min drive
  • Bayview Station - 22 min walk

At a glance

Key facts

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19
  • Minimum Spring Break check-in age is 19

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 9
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1977
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Doorbell/telephone notification
Languages Spoken
  • English
  • Filipino
  • French
  • Hindi
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Weekly housekeeping provided

Special features

Dining

Tulip Restaurant & Bar - This restaurant serves dinner only.

Hilton Garden Inn Ottawa Downtown, Ottawa’s small print

Also known as

  • Hilton Garden Inn Ottawa Downtown Hotel
  • Hilton Garn Inn Ottawa Hotel
  • National Hotel Ascend Collection hotel
  • National Hotel Ascend Collection hotel Ottawa
  • Hilton Garden Inn Ottawa Downtown Hotel
  • Hilton Ottawa Downtown Ottawa
  • Hilton Garden Inn Ottawa Downtown Hotel
  • Hilton Garden Inn Ottawa Downtown Ottawa
  • Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:00 AM to 11:00 AM.
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    Parking height restrictions apply.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Covered self parking costs CAD 25.00 per night with in/out privileges

    Buffet breakfast is offered for an extra charge of CAD 20.95 for adults and CAD 10.48 for children (approximately)

    Pets are allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 70 per stay)

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hilton Garden Inn Ottawa Downtown, Ottawa

    • Does Hilton Garden Inn Ottawa Downtown offer free cancellation for a full refund?
      Yes, Hilton Garden Inn Ottawa Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Hilton Garden Inn Ottawa Downtown?
      Yes. Self parking costs CAD 25.00 per night.
    • Is there a pool at Hilton Garden Inn Ottawa Downtown?
      Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 AM.
    • Are pets allowed at Hilton Garden Inn Ottawa Downtown?
      Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Hilton Garden Inn Ottawa Downtown?
      You can check in from 3:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Hilton Garden Inn Ottawa Downtown?
      Yes, there's an onsite restaurant. Nearby restaurants include LIFT Resto Lounge (2-min walk), Baton Rouge (2-min walk), and Good Eats (2-min walk).
    • What is there to do near Hilton Garden Inn Ottawa Downtown?
      Recommended spots to visit include Supreme Court of Canada (5-min walk) and Parliament Hill (13-min walk), along with Canadian War Museum (0.9 mi) and Byward Market Square (1.1 mi).

    Recent reviews

    Fabulous 8.8 From 271 reviews

    Exceptional 10.0
    Good time
    The only issue with our room was the dirty towel left in the washroom, and use kerig in the coffee marker otherwise very nice stay
    Ste, ca1 night trip
    Exceptional 10.0
    Clean
    A very nice Hotel
    cynthia, ca2 night family trip
    Very Good 8.0
    Very good but not great.
    Everything was amazing. Just couldn't understand why i had to pay for parking which was $28.5!
    Amit, ca1 night business trip
    Exceptional 10.0
    It was a fun time the room was really nice. Pool was lovely. Staff were nice and breakfast was good over all very nice stay. We will be coming back next year 🙂
    Heather, ca2 night family trip
    Very Good 8.0
    Pleasant stay
    Very friendly and congenial staff. Up graded at check-in to a very lovely corner room. Location was extremely convenient for my purposes. Will stay there again.
    George, ca1 night trip
    Good 6.0
    Okay but not wonderful!!
    Nice new hotel. Check in was disappointing due to lack of the unfriendly front desk service. Breakfast was good. The room was big and clean.
    Kim, ca1 night family trip
    Very Good 8.0
    Found the room a little small compared to other hotels for the same type of request.
    ca2 night family trip
    Exceptional 10.0
    Great hotel, great location for Winterlude activities. Hotel staff very friendly. Rooms very clean. Great view of Ottawa River.
    Nancy E., ca1 night trip
    Good 6.0
    Pictures and amenities are not accurate
    Nice hotel, good service. We booked a king room with river view. However room was not as was shown in the pictures. Pictures show a small sofa in the room. We had 1 chair. Not all amenities listed were in the room. No bathrobes, no safe , no free newspaper. Wifi cut off before check out time. When the front desk messaged us to see if we were happy with the room i expressed my comments about the sofa and the size of the room. There reply was simply, all our rooms are the same size.
    ca1 night trip
    Exceptional 10.0
    Top quality hotel...
    Have stayed at several hotels/inns in Ottawa over the past couple of months, and The Hilton is certainly on my preferred list of Hotels. Will be staying here again as the bed is nice and soft. Gym and Pool added to making my stay comfortable, too.
    Paul, ca1 night trip

    Hilton Garden Inn Ottawa Downtown, Ottawa

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